Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good car buying experience

By MKO21 on 10/11/2019 at 5:02 PM. Helped by Kristen Petty.

We recently purchased a new Tiguan and Kristen Petty assisted us with the transaction. She was quite helpful and knowledgeable about the Tiguan, as well as Volkswagen in general. She made the entire process as painless as car buying can be.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

We had a great experience with Michael and the entire...

By GBooth on 10/4/2019 at 5:30 PM. Helped by Michael Grover.

We had a great experience with Michael and the entire team at Volkswagen ofInver Grove. They provided a great deal of information about the history of the car and took care of us from start to finish.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

outstanding

By Mikefrommesa on 6/23/2019 at 12:31 AM. Helped by Kristen Petty had experience with service as well and they were outstanding.

Kristen Petty was great to de with. Very knowledgeable and was able to the entire deal without sending me to others...a real benefit. Had all the paperwork done in short order and made every effort to make Sure I was happy and understood that I could reach her at any time with a question.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Don’t buy From VW Inver Grove Heights

By EffVW on 4/7/2019 at 4:44 PM. Helped by Rollin, Sam, Leslie, unprofessional....

Horrible depreciation on new VW, by far worse than any other vehicle I have ever purchased. Horrible customer service, they look at you knowing how bad they are stiffing you. Pitiful service, pitifully made vehicle.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and trasnparent

By Sanborn26 on 4/15/2019 at 4:48 PM. Helped by Kristen Petty.

Kristen was extremely helpful and I was in and out quickly. The price I saw online was what I got. All together it was a great car buying experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you, Dan!

By jay S on 4/8/2019 at 1:20 AM. Helped by Anders from finance was also a joy to work with..

I had a great experience with Dan Greising. I had requested some information online from VW of IGH. Dan got back to me within an hour. The next morning I went to see Dan to buy my new 2019 Jetta SE. Dan is a joy to work with and very professional. I can heartily recommend Dan, definitely ask for him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car emergency

By Moynihan, Lindsay on 3/28/2019 at 6:53 PM. Helped by Daniel Greising.

When my car broke down and I needed a new one quickly, I called the dealer with some specifics as to what I was looking for. Daniel found a vehicle in my price range and called me back the next day. He was very knowledgeable and helpful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Darrel Hanson!

By bethg1862 on 3/26/2019 at 1:42 PM. Helped by Darrel Hanson, finance guy.

My experience could not have been better. Top notch. I highly recommend this guy! They stayed super late but made sure everything was in place before I walked out the door. Thank you for the excellent experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Extra ordinary (the special one ☝️) Sam Lien

By maramboolivier on 3/24/2019 at 1:23 PM. Helped by Sam Lien.

Thank you Mr Sam Lien, you’re an amazing person. I have no word to discrub you but what I may say, is you’re a great dealer with a positive contribution in customer is need. May God bless ! Thank you for your help on car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience. Low price.

By Damon on 3/18/2019 at 9:58 PM. Helped by Michael Grover, Travis Brown.

Worked with Michael Grover who was professional and fast to respond. He made a slight mistake with our offer but took ownership and made it up to us to our satisfaction. That's all we ask in life but it's not what you always get. So, bravo Michael and Inver Grove VW! Recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trade in new release

By Sdc123 on 3/16/2019 at 10:23 PM. Helped by Rick Dutton.

Salesman Rick Dutton was extremely efficient helpful and courteous. Get make and model and for a good price. Would recommend Inver Grove Volkswagen to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and informative

By Jazrenee on 3/15/2019 at 10:35 PM. Helped by Ali.

I went in on a whim, unsure if I was buying same day, Ali greeted me as soon as I walked in, listened to what I had to say then laid everything out for me plain and simple. We drove a few, and when I decided what I wanted, financing came in and met My needs as well. Had a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love Inver Grove VW!

By Lex311 on 3/2/2019 at 10:51 AM. Helped by Dan Greising.

I bought a new Jetta in 2017 and just traded it in for a Jetta wagon. Dan helped me both times and I had a great experience with him. I have always had top notch customer service experiences at the dealership and highly recommend Inver Grove VW. Everytime I call or stop in for help/service, I am treated well and staff know my name and are very friendly. I appreciate everything they do!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awsome sales team

By Vwlover on 2/28/2019 at 11:26 PM. Helped by Sam lien and there finance guy.

My sales guy Sam Lien was awsome! I contacted invergrove VW on saterday about a mk6 golf. Set up an appointment on monday.(Thats when i had time) Monday came around, Sam called me right away in the morning lettings me know someone else was coming to look at the car i was interested in. I couldn't make it in earlier then 11. So i got there some guy was buying the one i was looking at. Sam showed me another one that was a little more and wasn't pressuring me at all. Im glad he showed me that one, i bought it and love it! I would recommend Invergrove VW to all!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Cris on 2/18/2019 at 3:07 PM. Helped by Duane Thompson.

They will work with all your needs and and they will do what they can to get you the best deal for you! Great Dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure sales

By Djscotty on 2/5/2019 at 1:07 AM. Helped by Darrel.

Worked with Darrel he did a wonderful job. He listened to my needs and worked with my budget. He did not try to upsell me something I could not afford. He made sure the car was fully detailed before I left the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Akaggrey on 1/25/2019 at 12:47 AM. Helped by Loan officer.

Kristen Petty was not only polite. She listened to my wishes and gave me exactly what I wanted. Her peers were also very nice by coming over and saying hello. That is what I call great customer service and friendly staff. Thank you, Kristen

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Darrel Hanson made buying my car a pleasure

By VW_Family on 1/22/2019 at 8:14 PM. Helped by Darrel Hanson, Rollen Otness.

Darrel Hanson was an extremely friendly, personable, and informative salesman. I never felt like he was hiding anything from me about my 2016 Jetta, and he was eager to answer all questions I had and go above and beyond to make sure my time an the Volkswagen Inver Grove dealer was positive. Rollen Otness was also very informative and professional. He did a great job not only explaining all the financial stuff to me, but also giving his own personal stories on owning and operating a Volkswagen. Thank you to both Darrel and Rollen for making my buying process go so smoothly, and keep up the amazing work guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ask for Rick Dutton

By Bugster on 1/19/2019 at 10:30 PM. Helped by Rick Dutton.

Rick Dutton is a very enthusiastic sales person who will make sure you get everything you want. He is very customer focused. Ask for him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experiance

By kaddyken on 1/16/2019 at 3:42 PM. Helped by darrel hanson.

just went to the dealer to look and test drive. met with Darrel and bought the car. the professionalism that he displayed was great, there was no pressure at all I felt that I was in the drivers seat through the entire process the finance dept really went out of their way to get me a great rate and put everything togeather

I would recommend this dealer.