Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LOVE my new car!

By Jenmacgems on 9/17/2019 at 7:49 PM.

I am extremely pleased with the level of service I received from Moe and the staff at VW of South Charlotte. I was in no way made to feel uncomfortable or being pushed into anything. A great all around car buying experience. I would highly recommend Moe Bruno. He truly made me feel that he had my best interest at heart. He knew that I wanted the 2019 Beetle convertible and helped me slide seamlessly into the front seat.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best people

By Erick P on 9/13/2019 at 11:29 AM.

I came to see if I can upgrade my car and Spiros gave many options, he made sure get a good deal and I finished buying a new Atlas, great car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super friendly and no pressure

By Bethsaf on 9/8/2019 at 1:58 AM.

The worst part of buying a car is the “dealership” experience - the high pressure sales person and negotiation game. At VW South Charlotte none of this happened. Moe Elborno was our sales person and I couldn’t recommend him more highly. He never pushed but worked to get us a good deal. Start to finish we were there two hours. Which included the test drive to walking out the door with keys. the manager and finance department were great as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

purchase of new Jetta

By white bunny on 8/21/2019 at 6:17 PM.

My son and I were so impressed with Saaid and entire experience at your SO CLT. Dealership. Everything was handled in a professional ,efficient , friendly manner. I would, and have, recommend your location to others Thank you again for helping me lease my beautiful Jetta. I’m enjoying it more everyday Marybeth Wood

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly, courteous and professional staff

By FMercurio on 8/20/2019 at 1:23 AM.

I’m a repeat customer. Stress free experience! Treat you like family! Friendly, courteous, helpful and professional staff. Definitely recommend VW of South Charlotte to friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome New Car Buy Experience

By psingh19 on 8/17/2019 at 1:31 PM.

The entire experience of purchasing a new car was very hassel free. Pricing is optimum at the dealership. Spiro and Patrick were very helpful throughout the entire process. I would definately recommend anyone looking to buy a new VW at South Charlotte VW.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience - Helped Change My Mind

By bryan on 8/15/2019 at 2:35 PM.

I honestly was not planning to purchase a VW Atlas. Rather, I was intending to use my dealership visit for a point of comparison with the KIa Telluride which I was looking to buy based on internet research. However, my experience at VW of South Charlotte - and with Spiros Dedis specifically - was such a good one that I was sold on the car and ultimately, sold the car as well. Thank you for helping to change my mind.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leasing a car

By Yellow2020 on 7/31/2019 at 2:23 PM.

The process was very fast. Danny Mccormick was very helpful and had all of my paperwork ready when I walked through the the door. Everything was explained clearly and the environment was very welcoming.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By gavitron2384 on 8/12/2019 at 9:19 PM.

Had an easy experience dealing with Saaid when buying my new Atlas. He showed me the models I wanted to see, and had them ready when we arrived. Brandon was fast and efficient with all of the financial side of things.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By kaitdellicolli on 8/12/2019 at 6:19 PM.

My fiancé and I came in shopping for a reliable car, and Moe was the best! We walked out with a great deal and a great relationship with the dealership. We’ll be back for sure! Thanks, Moe!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I love my new ride!

By CrystalBlinkinsoph on 8/11/2019 at 4:01 PM.

I LOVE my new VW Atlas and am very pleased that we ended up working with Jendy Rodriguez at VW of South Charlotte. Jendy did a great job through every part of our purchase but truly earned my loyalty and respect with is after the sale care. Thank you for making me feel like a valued new client and tell Jim that he is an excellent driver.....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, very attentive

By Mprl on 8/10/2019 at 8:36 PM.

They offered great service and worked with me long distance. They did not have the car I wanted, but managed to get it for me. They are friendly and attentive, would highly recommend working with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience beginning to end

By AT on 8/9/2019 at 7:57 PM.

Jendy was friendly, knowledgeable, honest, prompt, accommodating and professional - a pleasure to work with through the buying and delivery (along with Brandon)! I have purchased many vehicles over the past 35 years and this was one of my very best experiences.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By Av8rjohn on 8/6/2019 at 3:15 PM.

My daughter purchased her first car and had the best experience possible. Clovis was extremely knowledgeable and helpful throughout the whole process and the Jetta is perfect for her

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

Awesome experience

By #savage on 8/6/2019 at 12:04 AM.

All the guys I dealt with were awesome! I tend to be REALLY obnoxious when it comes to leasing a car and they were all able to handle my shennanigans. Lol

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing and quick

By Erica on 8/2/2019 at 7:55 PM. Helped by Al Condrey.

Al Condrey took care of the service of my car in a fast way and he provided me also with a fast shuttle service back and forth from my job. Very friendly and nice! I will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend Volkswagen of South Charlotte

By Vero on 8/2/2019 at 4:06 PM. Helped by Gunnar Jonasson.

Excellent service, customer support and amenities in the waiting area. At my last service appointment I got dropped off and picked up at home by Gunnar who heads the shuttle service and I couldn’t have been happier! I highly recommend this Volkswagen dealer to anyone looking for a highly professional and customer centered dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I will definitely be doing more business

By Erikbailey74 on 8/1/2019 at 3:31 AM.

I work with Victor Finney who was a great salesman kept a smile and was very informative about the car that I was trying to get . He also was patient with me seeing that I was just shopping around at first but kept in contact with me the whole time and did his best to make sure my wife and I where happy. I look forward to doing more Business with him in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had an outstanding experience.

By push45 on 7/31/2019 at 8:31 PM. Helped by TONY in the service department..

Tony in the service department was a professional with an understanding heart. Had to have the TRANSMISSION replaced . Tony did the job quickly and at an outstanding price--THANK YOU TONY.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Fantastic Experience at VW of South Charlotte!

By CharlotteBeetle on 7/27/2019 at 8:44 PM.

From the moment we arrived at the dealership until the day we drove off with our new Beetle, our experience with Volkswagen of South Charlotte was stellar. Jendy answered all of our questions, followed up with us every time that he said he would, and never made us feel pressured or rushed. When they couldn’t find the color combination that we wanted, Jendy and Patrick worked together to get us in line for one coming off the assembly line. We couldn’t be happier with the buying experience or the car!

I would recommend this dealer.