Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Good experience

By TJR on 11/10/2017 at 5:05 PM. Helped by Victoria.

Service people (Victoria) were knowledgeable and helpful. I was kept informed of the status of the servicing as well as the expected time it would be finished.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience - Great Service

By dfindel on 11/2/2017 at 2:16 PM. Helped by The person at the desk in Service (blonde). Sorry I forgot name.

Best experience ever with a service department. Been to other Volvo dealer as well as Lexus and Acura and nothing compared. The reception was friendly, helpful and a pleasure to deal with. I will come back here for all service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy!

By lou B on 10/31/2017 at 1:49 PM. Helped by Helene.

This was an easy drop off and pick up. Car was ready when they said it would be. Helene was Very courteous and helpful. I like that the same person is the one who takes care of you all the way through.

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
4   Friendliness
4   Overall Experience
2   Price
4   Quality of Work

Good experience

By mattknapp on 10/10/2017 at 5:48 PM. Helped by Eloy Sanchez.

I continue to go to White Plains Volvo because of the consistently good experience. Dealership showroom is outdated and in need of renovation, but Eloy and the sales service team was knowledgeable and accommodating.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Informative and positive

By kapidolo on 9/12/2017 at 9:45 PM. Helped by Eloy Sanchez.

Eloy and the team at Volvo White Plains are proud of the brand they are selling, and it shows in their knowledge and ability to inform their clients about the cars. It was a pleasure to work with them. and so far, I'm enjoying the 2018 V90 AWD very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very cooperative and transparent

By David Javitch on 9/11/2017 at 11:47 PM. Helped by Eloy Sanchez.

Eloy and the team were a pleasure to work with. They provided great service and were always forthcoming with the information. The price was also very competitive and they provided multiple quotes until we found the right deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By amy on 9/6/2017 at 12:19 PM. Helped by Helene-in service.

As always, We have been very pleased with all our dealing with Volvo service. They provide loaner cars and complete all work in a timely manner. Staff is friendly, knowledgeable and always happy to answer any questions.. We have been buying Volvo cars since 1972.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice easy experience

By imantell on 9/5/2017 at 5:01 PM. Helped by Eloy Sanchez.

Eloy really made this a good experience. No annoying pressure like some other dealerships we have dealt with in the past. Thanks for making this easy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Thirty years with these guys really tells the story

By Dr. Howard on 9/1/2017 at 12:45 AM. Helped by Jason Adler, Demetri ... wonderful experience And William Bosshart 3 years ago..same wonderful people..

It's such a pleasure to deal with these guys. This time Jason Adler essentially walked me through the process. I'm a young, somewhat sprightly 73. I've been a Volvonik for 33 years. Each time I'm ready for the next car.. HERE is where I go. And Jason made it a real pleasure. What a great car choice consultant. Smart, wonderful, caring guy. I wish I could reverse the clock, so I could lease Volvos for another 30 years. Bottom line... Volvo is great, Jason is wonderful +

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth, straightforward and friendly.

By Treads on 8/28/2017 at 4:30 AM. Helped by Jason Adler.

Jason Adler helped us with our purchase of an XC90 hybrid. We showed up with two little kids in tow and he took it all in stride and even showed them how to use the built in booster. He accommodated our scheduling needs and was all around helpful -- followed up to make sure all was well too.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Great experience leasing my new Volvo

By kay3 on 8/9/2017 at 5:13 PM. Helped by jason adler.

Jason Adler helped make the leasing experience easy. He was accessible and knowledgeable about the car. He has been attentive to our particular needs and an excellent communicator.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick & efficient

By Charelle22 on 7/27/2017 at 1:34 PM. Helped by Victoria.

Very professional place to get your service done. Victoria at the front desk there, was managing about a dozen people all at once and was still able to keep her focus & be efficient. I enjoyed waiting for my car to be serviced there. It didn't take as long as I expected and was able to get some work done on my phone. Thank you, Volvo Service & Victoria. See you again next time!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best auto purchase, ever.

By Volvo S90 on 7/14/2017 at 9:28 PM. Helped by Demitri Pappas of.

I arranged the entire deal over the phone? Demitri Pappas made the entire process simple. He was totally up front and professional. When I went to pick up my new car, everything went as promised. I highly recommend Volvo White Plains.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jason Adler is the Best

By Teresa S on 5/11/2017 at 10:02 PM. Helped by Jason Adler.

Jason Adler is the absolute best! I have leased 4 cars through Jason for my company. He is calm, patient and low key, definitely not pushy. My company is a wholly owned subsidiary of one of the largest WW marketing communications company. As such, we have all these compliance issues to deal with regarding the approval process, paperwork, etc. Jason didn't blink an eye, just got me whatever I needed to close the sale and got me the absolute best price. I actually never went to the showroom or met Jason; I sat at my desk in NY and we took care of every think by phone and e-mail. I am definitely coming back. After all the leases will expire and I will need to replace them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply the best!

By Lise on 4/24/2017 at 12:55 PM. Helped by Sue and Victoria.

I have been taking my car here for service for 4 years, and the attention to detail and customer service is excellent! The check in and out is quick and easy, and they always have a loaner available. We have had very few issues with our car, however, whenever there was an issue they always found a warranty to put the repair under at no cost to us. We just traded in our Volvo with a newer model, and off course we stayed with Volvo cars of White Plains!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Damage to the timing belt on my 2015 s60

By PDL-7 on 4/6/2017 at 2:05 PM. Helped by Susan Cosentinl, Ed Santos, Anthony Paciullo.

The service department is excellent. They are very professional diagnosing the problem on the vehicle, repairing it and getting me back on the road. I would recommend this dealership to all my friends especially for the service department. This is the fifth Volvo that I have leased from this dealership. This dealership is truly one step above the others.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

Very Helpful and Low-Key Sales Experience

By cclarke on 1/4/2017 at 8:37 PM. Helped by Jason Adler, Dimitri.

Jason Adler and Dimitri made the experience of leasing a V60 Cross Country simple and pain-free. Jason explained everything clearly, located the car we wanted within a day and was very friendly and low-key throughout our decision-making. When we arrived to pick up the car, he reviewed all of its functions and made himself very available for questions. Dimitri, too, made the paperwork process hassle-free.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dedicated Service

By missmanda1105 on 1/3/2017 at 3:11 PM. Helped by Eloy Sanchez.

I was truly impressed by our experience at Volva Cars White Plains. From the day we walked in the shop and test drove our new car, the staff made sure our very need and question was answered. Tom and Eloy went out of their way to ensure we were taken care of and 110% satisfied with our vehicle. We love our new car and couldn't be happier! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By CI on 12/29/2016 at 8:52 PM. Helped by Tom VanDuyne, Stefan Zungoli.

Tom Van Duyne and Stefan Zungoli were awesome. Courteous, helpful, really knew their stuff, made me comfortable from the moment I walked in to the moment I drove away in my new XC60. One of the best car-buying experiences I have ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stefan Zungoli was excellent!

By rdesimone1 on 12/19/2016 at 11:20 PM. Helped by Stefan Zungoli.

I just purchased a 2017 Volvo S60 and had the absolute pleasure of dealing with Stefan Zungoli. He was everything you would hope for in a car salesman and more. He was extremely knowledgable, courteous, and did everything he could to get me the best possible price. He even picked me up from my house to come pick up the car when I couldn't get a ride. Volvo cars of White Plains is extremely lucky to have him as an employee and I feel lucky to have dealt with him for this purchase. If you are in the market for a new Volvo, I HIGHLY recommend you give him a call. I promise you will not regret it. contact info for Stefan Zungoli: 914-347-3377 ext. 7234

I would recommend this dealer.