Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.8  
Service
5  

Dealer Reviews

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Overall Rating

4.0  

4   Overall Experience

Great experience leasing my new Volvo

By kay3 on 8/9/2017 at 5:13 PM. Helped by jason adler.

Jason Adler helped make the leasing experience easy. He was accessible and knowledgeable about the car. He has been attentive to our particular needs and an excellent communicator.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick & efficient

By Charelle22 on 7/27/2017 at 1:34 PM. Helped by Victoria.

Very professional place to get your service done. Victoria at the front desk there, was managing about a dozen people all at once and was still able to keep her focus & be efficient. I enjoyed waiting for my car to be serviced there. It didn't take as long as I expected and was able to get some work done on my phone. Thank you, Volvo Service & Victoria. See you again next time!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best auto purchase, ever.

By Volvo S90 on 7/14/2017 at 9:28 PM. Helped by Demitri Pappas of.

I arranged the entire deal over the phone? Demitri Pappas made the entire process simple. He was totally up front and professional. When I went to pick up my new car, everything went as promised. I highly recommend Volvo White Plains.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jason Adler is the Best

By Teresa S on 5/11/2017 at 10:02 PM. Helped by Jason Adler.

Jason Adler is the absolute best! I have leased 4 cars through Jason for my company. He is calm, patient and low key, definitely not pushy. My company is a wholly owned subsidiary of one of the largest WW marketing communications company. As such, we have all these compliance issues to deal with regarding the approval process, paperwork, etc. Jason didn't blink an eye, just got me whatever I needed to close the sale and got me the absolute best price. I actually never went to the showroom or met Jason; I sat at my desk in NY and we took care of every think by phone and e-mail. I am definitely coming back. After all the leases will expire and I will need to replace them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply the best!

By Lise on 4/24/2017 at 12:55 PM. Helped by Sue and Victoria.

I have been taking my car here for service for 4 years, and the attention to detail and customer service is excellent! The check in and out is quick and easy, and they always have a loaner available. We have had very few issues with our car, however, whenever there was an issue they always found a warranty to put the repair under at no cost to us. We just traded in our Volvo with a newer model, and off course we stayed with Volvo cars of White Plains!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Damage to the timing belt on my 2015 s60

By PDL-7 on 4/6/2017 at 2:05 PM. Helped by Susan Cosentinl, Ed Santos, Anthony Paciullo.

The service department is excellent. They are very professional diagnosing the problem on the vehicle, repairing it and getting me back on the road. I would recommend this dealership to all my friends especially for the service department. This is the fifth Volvo that I have leased from this dealership. This dealership is truly one step above the others.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

Very Helpful and Low-Key Sales Experience

By cclarke on 1/4/2017 at 8:37 PM. Helped by Jason Adler, Dimitri.

Jason Adler and Dimitri made the experience of leasing a V60 Cross Country simple and pain-free. Jason explained everything clearly, located the car we wanted within a day and was very friendly and low-key throughout our decision-making. When we arrived to pick up the car, he reviewed all of its functions and made himself very available for questions. Dimitri, too, made the paperwork process hassle-free.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dedicated Service

By missmanda1105 on 1/3/2017 at 3:11 PM. Helped by Eloy Sanchez.

I was truly impressed by our experience at Volva Cars White Plains. From the day we walked in the shop and test drove our new car, the staff made sure our very need and question was answered. Tom and Eloy went out of their way to ensure we were taken care of and 110% satisfied with our vehicle. We love our new car and couldn't be happier! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By CI on 12/29/2016 at 8:52 PM. Helped by Tom VanDuyne, Stefan Zungoli.

Tom Van Duyne and Stefan Zungoli were awesome. Courteous, helpful, really knew their stuff, made me comfortable from the moment I walked in to the moment I drove away in my new XC60. One of the best car-buying experiences I have ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stefan Zungoli was excellent!

By rdesimone1 on 12/19/2016 at 11:20 PM. Helped by Stefan Zungoli.

I just purchased a 2017 Volvo S60 and had the absolute pleasure of dealing with Stefan Zungoli. He was everything you would hope for in a car salesman and more. He was extremely knowledgable, courteous, and did everything he could to get me the best possible price. He even picked me up from my house to come pick up the car when I couldn't get a ride. Volvo cars of White Plains is extremely lucky to have him as an employee and I feel lucky to have dealt with him for this purchase. If you are in the market for a new Volvo, I HIGHLY recommend you give him a call. I promise you will not regret it. contact info for Stefan Zungoli: 914-347-3377 ext. 7234

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

informative, efficient, prompt, couteous, reliable

By sggesq on 12/20/2016 at 4:01 PM. Helped by Stefan Zungoli.

Stefan Zungoli was terrific - clear, straightforward, well informed, very courteous - looking forward to working with him again - found the perfect car for me - great job

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing Service by Stefan

By GT on 12/19/2016 at 4:22 AM. Helped by Stefan Zungoli.

We recently bought a XC90 from this dealer. The whole experience was seamless. My husband did the test drive amd I joined him at the time of the pick up. He told me that the sales person was very good and I only understood what he meant when we were ready to receive the car. Stefan walked us through every detail of the car, assisted with our emergency call set up and many other things. He was patient, courteous and professional. I would recommend Stefan and this dealer to everyone. We are very happy with the car too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent introduction to new Volvo S90

By StephenMS on 12/17/2016 at 2:20 PM. Helped by Stefan Zungoll, Thomas Van Duyne.

I have leased Volvo S80 forever. This year I chose the new S90. My experience with the sales manager Thomas Van Duyne was excellent from the initial introduction to the date of delivery. He kept me abreast continuously during the wait for my new car to arrive. On delivery day I was introduced to the client consultant Stefan Zungoli who spent over one hour explaining the new features of the automobile. He was extremely patient and told me that he was always available to explain the features of the S90. This dealership deserves an A plus rating.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Purchased a new XC90

By d fresh on 12/13/2016 at 4:34 PM. Helped by Jason Adler, Stefan Zungoli.

Very pleasant to deal with. Made the transaction process very smooth and painless. Jason and Stefan were very professional and delivered the car in a timely manner.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Positive leasing experience

By Rbeeler on 12/6/2016 at 12:43 PM. Helped by Eloy Sanchez.

Leasing a 2016 V60 Cross Country at Volvo White Plains was a trouble free experience. Eloy Sanchez was very professional in the handling of the transaction and I'd do business there again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Place to buy a Car!!!

By Laura Phillips-Jakov on 12/3/2016 at 8:03 PM. Helped by Marco.

This is the best dealership to buy a Volvo. I have owned BMW X3, Audi Q5, and many other cars. Not only have I just purchased by 3rd Volvo XC60, I highly recommend to buy it from White Plains Volvo. I bought my 1st one across the bridge and the experience cannot compare to the ease of dealing with White Plains Volvo. You are in and out in less than an hour. No back and forth paperwork and haggling. They offered me a lower rate per month than my last XC60 with nothing down . And my new car is fully loaded with more extra's than the last one. Who offers you a lower payment per month without negotiating first? White Plains Volvo, that's who!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Always a pleasure!

By gspieler on 11/25/2016 at 5:06 PM. Helped by Jason Adler, Stefan Zungoli.

I have leased cars from this dealership for 30+ years, and always found them a pleasure to deal with. This time was no exception. Jason and Demetri took care of all of the upfront paperwork; Demitri and Stefan delivered the car on time, as promised.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

XC90 Inscription

By LabMom on 11/23/2016 at 10:26 PM. Helped by Marco Buceta.

Dealer was easy to deal with and Marco very responsive. Car did not come in on time but that was not dealer's fault. Once car came in, they were very prompt in getting me needed information.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my XC90 Inscription

By DH on 11/22/2016 at 3:46 PM. Helped by Tom VanDuyne, Marco Buceta, Stefan Zungoli.

I needed a 7-passenger SUV. l decided to look at a Volvo and went to Volvo White Plains. (I had already looked at other SUV brands on the market) It was a very positive experience learning all about the 2017 XC-90 Inscription. No pressure, its features were well explained. I met with Tom VanDuyne, sales manager, Stefan Zungoli, product specialist, and Marco Buceta, the client consultant. They were all very helpful and knowledgeable. .I ordered the car, I was kept informed about its arrival in the US and when I could pick it up. There is so much to learn about the XC90 but everyone at White Plains Volvo has been willing to answer my questions in person and via phone or email. I had a wonderful experience buying this car. I highly recommend this dealership and the staff I met.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Anne mule' on 11/19/2016 at 10:14 PM. Helped by Stefan Zungoli.

Our experience with this dealership and its' sales representative was excellent, our best experience with a new car purchase. Stefan Zungoli was extremely thorough with his review of how to use the car. We left with a good understanding of how to use the computer panel and all other controls, and he made us feel welcome to call him with questions or even stop back by to review the car again. Thank you, Stefan!

I would recommend this dealer.