Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2017 Ford F150

By Jordan S. on 9/12/2019 at 2:10 PM.

The team at Volvo Cars of Napes were very friendly and polite. They did everything they could so both parties left feeling happy. I will recommend this dealership to people I know who are looking for a new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience!

By Dom on 9/9/2019 at 8:55 PM.

I have recently purchased a new vehicle from Volvo of Naples (my first Volvo indeed). Ashley was extremely helpful and patient. From the test drives to the delivery of the vehicle, everything has been flawless. The staff was extremely helpful and gracious. The dealership's premises are also beautiful and extremely pleasant for the customer. I highly recommend Ashley Ferdinand and Volvo of Naples team.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

grant was very helpful and made every effort to make us fee

By tomkat on 8/9/2019 at 7:03 PM.

good experience, everyone was pleasant an helpfull especially in transferring my car insurance. I was covered when I left. thanks again all your help. tom kraus

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Suzanne on 8/22/2019 at 4:34 PM.

One of the smoothest sales I've had. Grant Henderson & Ron Belson were great and showed us everything and took the time with us. Will definitely purchase from them again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2nd purchase from this dealership.

By dbet on 8/21/2019 at 8:10 PM.

I was already a loyal customer after my first purchase with this dealership. Now I am a life long fan as well. Highly recommend Volvo of Naples. I drive a XC90 and my 21 year old son is now the proud new owner of a S90. We are very happy. Special thanks to Joe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New vehicle

By Wax on 8/20/2019 at 11:08 PM.

Tyler and the team were fantastic to deal with. I would recommend this store to anyone. I love the brand and sadly it is very underrated. If you want safety and tech, go visit Volvo of Naples

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

purchased used car

By John1942 on 8/2/2019 at 3:00 PM.

Purchased used car from dealer. Process had a few "bumps" (title and payoffs) but the dealer stepped up to get these cleared up. Carolina H. was especially helpful in keeping me informed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By D Parker on 8/1/2019 at 10:02 PM.

Volvo Cars of Naples is a beautiful new dealership that is actually pleasant to spend time in. The salesman that we had was Tyler B. He was very knowledgeable on the vehicles, quick to help us and get the deal closed without wasting time. I would highly recommend asking for him at your visit. This is our second Volvo from this dealership and definitely will not be the last.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By Kc on 7/30/2019 at 1:01 PM.

I have had the best experience with Volvo Cars of Naples. Not only do I have the opportunity to drive the most spectacular Volvo, I have had a stellar experiences and interactions with Eric, Brandon, DJ and Cody in the service department and the same with the sales team, Carolina and Joe. I have found the professionals there friendly, knowledgeable, honest and caring. I had the opportunity to interact with the owner, Joe P. and was really impressed. He is a class act and his team raves about him. He also walks the talk that "the customer is family". I thought that was just a nice marketing sentiment, but Joe really makes it part of the experience at Volvo Cars of Naples. They care and it shows. In addition to the great team, the showroom is stunning. This dealership is like none other that I've experienced. I'm so pleased to be a customer. I cannot recommend this dealership highly enough!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My SS Camaro Purchase at Volvo Cars of Naples

By mikejodia on 7/23/2019 at 4:24 PM.

Our recent purchase of a used Camaro SS was made a great experience at Volvo Cars or Naples. There only appeared to be very clean lightly used select cars on the lot. We were lucky to come across the car we did and the folks there treated us very well. Thanks to our sales people for the patience during our spirited test drive and taking care of our concerns and details.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience from Beginning to End!

By Jasmine on 7/14/2019 at 10:03 PM.

Never thought we would feel comfortable walking into a Volvo dealership, let alone actually purchase one! Our experience with all of the personnel was positive from beginning to end. After going to three other car dealerships in Naples and leaving with a bad taste, we decided to give one last attempt to find a car and went to Volvo. Our salesman, Tyler was informative, knowledgable, pleasant and attentive. He made sure that he got to know us and what we were looking for, which lead to the right fit for us. We left the dealership knowing we made the right decision and would definitely encourage anyone looking for a reliable and positive experience, to go to Volvo Cars of Naples.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

impressive dealership

By Al on 7/14/2019 at 5:55 PM.

Personnel were all helpful and professional throughout the lease purchase, which was quick and efficient. All involved made it a pleasant experience. Would definitely recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experience for Pre-Owned Volvo

By Deb W on 7/8/2019 at 2:07 PM.

Great buying experience for us working with Ashley Ferdinand buying our pre-owned 2017 XC60. Everyone went out of their way to make us feel comfortable. Very low pressure vibe and genuinely interested in earning our business. It's rare to feel like a valued customer these days, but Volvo Cars of Naples did exactly that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A wonderful experience buying a new car

By Chief on 7/6/2019 at 2:20 AM.

We came to the Volvo Cars of Naples dealership to learn about a Volvo. Our daughter said that the Volvo cars are known for their safety and easy to drive. We were anxious to visit the new Volvo dealership and we’re very lucky to get a very nice salesperson who was so helpful in explaining all the details of the Volvo and how to complete our purchase using our COSTCO discount. A wonderful experience being dealt with honestly and respectfully.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Leasing another s60

By Golfer on 7/2/2019 at 1:15 AM.

Repeat experience with this dealer who previously was in Bonita Springs where I live. Fair treatment during negotiations. Patient tutorial on new dynamics of the car. My third lease from this dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is how a dealership should be

By ATG on 7/1/2019 at 11:45 PM.

It was refreshing to work with someone who is knowledgeable about their products, but not pushy or leaving you feeling like you need to take a bath in chlorine when you are done. Carolina answered every question we had, explained everything thoroughly, listened to our concerns, and was and is more responsive than most people in most other businesses. Many people can and should learn from her example. I never understood why buying a car needs to be an unpleasant experience and I think this dealership realizes that, too, because the entire process was professional, organized, and simply great.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Gold Star Experience at Volvo Cars of Naples

By cp on 6/29/2019 at 10:11 PM.

A stress free, quick transaction at Volvo Cars of Naples. We are extremely satisfied by the respect, responsiveness, and friendliness of each of the staff members we encountered. Salesman Tyler Biffer, Sales Manager Chad Snyder, and Business Manager Ron Belson afforded THE most amazing buying experience in our purchase of an immaculate, used Mini Cooper Convertible. Just an amazingly exceptional and professional group! Thank you to everyone who contributed to this perfect experience. We are your biggest fans!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By XC90 owner barry on 6/29/2019 at 3:43 PM.

Great experience. Didn’t even visit another dealership. Everyone we came in contact with was very friendly and not too pushy which is what I hate about visiting a lot of dealer ships. Very professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LOVE this dealership!

By ldearborn on 6/26/2019 at 3:38 PM.

Our buying experience was easy and pain-free. We dealt with Joe, Ron and Carolina and walked out with our new XC90 in no time and I LOVE it! Carolina was very knowledgeable about the features of the car and really took her time in showing me all the details. Can't wait for my first service appointment, so I can hang out in the beautiful dealership lounge!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

S90 Purchase

By Kristin & Matt Johnson on 6/17/2019 at 6:12 PM.

Overall Experience was Positive. There were some unforeseen bumps along the way , but the GM and Manager went above and beyond in rectifying any issues. I have complete confidence in recommending them for a Volvo purchase. Pleasure to deal with

I would recommend this dealer.