Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

... and they even say thank you!!!

By TOMGALLAGHER125 on 9/12/2019 at 10:43 AM.

Oak Park Volvo is awesome. Every appointment is on time. Every service is just right. Loaner car is always available. in my first 100,000 miles, I've gone nowhere else, and I'm sticking with Oak Park for the next 100,000.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By MBSHANE429 on 9/7/2019 at 11:40 AM.

The team made my purchase of an XC90 seamless and easy. Made me feel like I was part of the family. Tremendous customer service, great price. I will always be a loyal customer

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent.

By ROBINSONNWOSU65 on 9/5/2019 at 9:37 PM. Helped by I could not recall the the gentleman name, but he was a great guy..

They were very professional and informed about what they did in my car. They inspect the car to if I need any required repairs, that was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By MARK.LINGEN on 9/3/2019 at 3:41 PM.

Robert Fellows, as always, was great. In addition, the work on my car was very well done. In addition, the staff is always very helpful and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By LEELESSRO on 9/2/2019 at 8:41 PM. Helped by Lynette Reyes.

Had a great experience, the staff is super helpful and always committed to outstanding service! Best thing...I can try to imitate the noise that comes from my vehicle and they never laugh at the strange sounds that come out my mouth.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Carguy2019 on 9/2/2019 at 7:01 PM. Helped by Sam Costa.

We bought our Volvo S60 from them several years ago. Today our trunk would not open and their service dept was closed today. Nick Kourafas and Sam Costa I’m sales helped me for several minutes and they got it open!! Thanks again guys! We will be back!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always caring and always good service

By arrobertson on 8/29/2019 at 9:35 PM.

Marc always takes care of us. Keeps the cars fixed at a reasonable cost. Keeps track of what needs to be done in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always good service

By BARB.OTTO on 8/28/2019 at 11:29 PM.

I so appreciate the time and effort Marc Kubil and other members of his team take to explain to us what’s going on with our vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Serviced and washed

By ChuckVenna on 8/26/2019 at 7:41 PM.

Oil replaced, Serviced and washed on same day without any appointment. Oil was leaking from my car Thank you autobarn volvo of oakpark servicing. I strongly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome job as always

By GEEJS.2007 on 8/26/2019 at 5:19 PM.

I always bring my volvo back to this location because of their outstanding customer service. I use to live near this Autobarn but have since moved over an hour away and still come to this location to price car as well as get my service preformed. Great people and great service all around

I would recommend this dealer.

Overall Rating

4.7  

5   Customer Service
5   Overall Experience
4   Price

Great experience

By Anita on 8/24/2019 at 2:17 PM. Helped by Peter Boczarski.

Our first appointment allowed us to learn a lot about cars without feeling pressure to purchase one before we left. After searching other dealers we returned to purchase a wonderful Volvo.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trustworthy service.

By DVD4 on 8/24/2019 at 4:38 AM.

I’ve used this service center since I bought my Volvo in 2008. As a customer I’ve always been well taken care of and provided with detailed information to help make the best service decisions for my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Department

By murzen on 8/23/2019 at 4:24 PM.

I have never taken my car in for service and been treated better then I was at Volvo of Oak Park. I feel they have some of the best mechanics in the business and can fix anything given to them. The service department Manager, Marc Kubil, was absolutely the best representative of the service department. From the minute I pulled in I was greeted by Marc, he listened to all the maintenance concerns I had with my car and fixed all of them. He updated me too, all the way through the jobs completion. BEST SERVICE EVER!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

resolution of check engine light

By NFDEPALMA on 8/21/2019 at 1:38 AM. Helped by Jamir.

Service identified problem, ordered and installed part in timely manners. Schedule was based on my needs and a loaner was freely provided. All personnel were professional and the car was returned in great shape.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
4   Quality of Work

Quick and informative

By LOVEANDE_1 on 8/19/2019 at 6:31 PM. Helped by Jamie (not sure if spelled correctly).

Service technicians takes time to truly listen and get a full understanding of your issues./concerns. I always get a very detailed description of what need to be fixed asap or if the issues is a concern but not urgent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service visit

By SLP on 8/16/2019 at 5:00 PM.

I've been bringing my 2005 S80 here for service for over 10 years. The results have always been excellent. I wouldn't go anywhere else. John Zielinski once detected a flaw in a tire that saved me from a possible blowout on the road. That's attention to detail!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repair and Maintenance

By MDayton on 8/15/2019 at 3:58 PM.

Mark was excellent in coordinating the repairs, keeping me informed the entire time. I will definitely continue having my car serviced at Autobarn Volvo Oak Park.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great experience

By RBERNIARD51 on 8/15/2019 at 2:49 PM. Helped by Jamir.

I’ve been to other Volvo dealerships in and around Chicago, none comes close the friendly, expertise and attention given by the service staff. All of my expectations were met. Thanks Volvo of Oak Park

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best in Service

By JAR on 8/14/2019 at 9:05 PM.

I have had my Volvo' s serviced here since 1998 and they have always been outstanding. Everyone in the dealership is polite and helpful. Its a place that makes one feel welcome and Volvos are one of the best designed cars on the market.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Service at Oak Park

By richschub on 8/14/2019 at 8:32 PM.

With over three decades of experience with other outstanding Volvo dealerships, this first experience at the Autobarn in Oak Park will have me coming to them for all of our Volvo service needs.

I would recommend this dealer.