Dealer 2-Year Rating

Overall Rating

4 / 5
Customer Service
4  
Friendliness
4.2  
Overall Experience
4  
Price
3.8  
Quality of Work
3.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledgeable and kind

By Lajohns on 7/1/2019 at 12:53 PM. Helped by Mike Mills.

Calls answered promptly and was given top priority while visiting! Price for vehicle was better than surrounding dealers and negotiating was easy to finalize to create an awesome sale!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great, excellence

By Doris01 on 4/13/2019 at 3:01 PM. Helped by Stephen.

The salesman was very patient and seems to be an honest person. I would recommend them without hesitation. The processing was not very long. I am grateful for all of their help.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Top Quality

By Lin B on 12/24/2018 at 6:21 PM. Helped by Jimmy Arreaga , Mike King, Robbie Sezter , Rhett Barnard, and Joe Drawdy.

Always feel like that have been treated fair and have gotten great service in the past. I will always buy from Walker Jones. I appreciate them

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Pressure free

By shaneben on 11/28/2018 at 1:11 PM. Helped by Kathy.

I didn't feel at anytime pressured to buy or to make a quick decision. I was given everything in detail so there were no surprises. I have already recommended a friend.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Seemed to be all lies

By Townsend2017 on 6/18/2018 at 9:08 PM. Helped by Chris.

My partner bout a used jeep from them. Ad states lifetime warranty, (we paid for) also stated that the jeep was complete with a hard top and a soft top. Pictures were in the ad. Once we got home, a few days later we took out the soft top, only to find out that the side windows were missing. We contacted the dealership several times about this and NO ONE has responded to our calls. Now we cannot get the information on the extended warranty, we cannot get the information on the side windows. We had to take the jeep into a local shop to get a noise fixed, found a broken bolt on the brake caliper on the rear. Now we are having the same problem on the front axle. I was not too worried about the rear but now the front, we cant get the extended warranty information. Covered or not, we would like to have the information on a the warranty that we paid for. I was set to buy myself a new vehicle from the dealership because on the front side they seemed to be a good dealership, but now the follow through seems to be seriously lacking. I would not advise buying from them, if you do take the vehicle in for an inspection. Make sure it is in one piece and all parts to the vehicle are included.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Walker Jones turning 1 online App. into 12 HARD INQUIRIES

By Shows84 on 1/2/2016 at 12:12 PM. Helped by Walker Jones (Owner).

HUGE ALERT!! I DID 1 APPLICATION ONLINE WITHOUT ANY SIGNATURE! IT DIDN'T GET APPROVED. COMPLETELY ON HIS OWN, HE PASSED MY APPLICATION TO ALL HIS OTHER DEALERSHIPS AND COMMISSION SPLITTING FRIENDS! I NOW HAVE 12 HARD INQUIRIES JUST TIED TO THIS GREEDY CROOKED *******. WHY IS THIS NOT ILLEGAL? WHICH NOW MY FICO SCORE IS 655 BUT I CAN'T GET A LOAN FOR ONLY ONE REASON LISTED. YOU HAVE TOO MANY INQUIRIES!! WHEN I FILLED OUT THE 1 APPLICATION FOR THE CAR, I INCLUDED MY HUSBANDS INFORMATION AND HE KNEW ABSOLUTELY NOTHING ABOUT IT! NOW ON ALL 3 CREDIT BUREAU'S HE HAS BETWEEN 15-19 INQUIRIES THE PAST 2 YEARS, WHEN IT SHOULD READ 3-7 INQUIRIES. NEVER DO AN APPLICATION ONLINE OR ON THE PHONE! AND DUE TO THEIR xxxx INTEGRITY AND DIS-BELIEF IN HONESTY, I WOULD TOTALLY GO ELSEWHERE! CROSS WALKER JONES OFF YOUR DEAR FAMILY'S LIST.100% FACT TY

I would not recommend this dealer.