Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2019 Kia Soul

By TeresaT on 1/26/2019 at 3:45 PM. Helped by Craig Burton.

I visited Wallace with not so great credit and Salesman, Craig Burton, was able to work diligently until I was able to drive home with a brand new 2019 Kia Soul!!! He provided Outstanding Customer Service!!! He is definitely the person to see at Wallace!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy customer

By Charlie Lynch on 2/21/2018 at 11:19 PM. Helped by Mike Greer.

Best experience I ever had buying a car. Mike Greer went above and beyond to take care of me. Will definitely go back to Mike for all my business. Thanks again Mike!! Charlie Lynch

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I recommend seeing Justin Vance!

By BShelton5 on 9/16/2017 at 9:32 PM. Helped by Justin Vance.

I just bought a Kia Optima today thanks to the help of Justin Vance! I would definitely recommend stopping by and talking to Justin to buy your car! He is very friendly, honest and went above and beyond for my car needs. Thanks so much, Justin!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brand New VW Jetta

By KShaver on 9/3/2017 at 3:50 PM. Helped by Micah Cullop.

Went to Wallace Imports all from a phone call I recieved that I thought was just an ad. I ended up driving away in a brand new 2017 Volkswagen Jetta. It is my very first brand new car. I can't say Thank You enough to Micah Cullop for his devotion and hard work to make sure my husband and I got a car we wanted with a payment we wanted. I couldn't be happier with what we got and who we worked with. I won't be going anywhere else to get any vehicles. Wallace Imports is home!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of New Kia Forte

By todd newsom on 5/31/2017 at 10:00 PM. Helped by Lindsey Ford.

Awesome experience. Lindsey Ford was very knowledgeable as well as helpful. No high pressure. Very very happy. Telling all coworkers, friends and family about my experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best experience ever!

By Christina Shinault on 3/22/2017 at 6:11 PM. Helped by Mike Greer.

Mike Greer is awesome! He made sure I left in a car. He worked hard to make it happen. It was like dealing with family. I would recommend Wallace to everyone. They were all friendly and made our wait pleasant. I will be a repeat customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome company

By Melissa James on 2/9/2016 at 6:02 PM. Helped by Mike Greer, and the guy that does the paper work sorry i dont know his name.

I just bought a ford focus. My intentions was to just look, well next thing i know im driving off n a car. A big huge thanks to Mike Greer he went beyond what a salesperson would do. I cannot explain how happy I am and thankful for Mike Greer. Everyone there was nice and helpful. You couldnt ask for a better place and experience than Wallace Kia of Bristol. I would highly recommend for everyone to go to them. THANK YOU MIKE GREER ????

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had been looking for a Snow White Pearl Kia Optima EX...

By Volunteer4UT on 7/23/2012 at 1:18 AM. Helped by Micah Cullop & TC Baker.

I had been looking for a Snow White Pearl Kia Optima EX with Premium Package for several months. I was about to give up when I heard about Wallace Kia in Bristol. I researched their website and was soon talking to Micah Cullop. Micah confirmed that that Optima was in short supply at that particular time, but that he would be able to locate one from another dealer and get me a great deal. I was skeptical, but 30 minutes after arriving at the dealership Micah, TC, and I had run the numbers. Two days later I had my dream car in my budget. I should have contacted Wallace sooner! Thanks TC & Micah!

I would recommend this dealer.