Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Buyer Beware

By GodisforReal on 9/9/2019 at 5:45 PM. Helped by Brad White and Manager Gary Flannery.

Purchased a car in May and was advised the car I purchased was never in an accident. Fast forward a few months and I attempted to trade the same vehicle in at several dealerships which offered me a very low offer due to Carfax showing the vehicle was involved in an accident. After contacting Management and the salesman Brad White I was advised they only use Autocheck and not Carfax but they would put me in a comparable car (a 2011 Niisan Rogue). Brad White said he would call me in a day or so if the Nissan checked out okay at the service department. Three days later I contacted Brad, and he advised me that the car was still in the service department. I advised Brad that I observed the car was detailed and listed on their website for sale and it was currently on their used sales lot. He denied it was for sale at this time........ Instead of admitting that their garage somehow missed the damage report or when they took the car in on trade, somehow did not check the vehicle history (doubtful). I was contacted by Hyundai Manager Gary Flannery. SAYING I should have used common sense when buying a vehicle and that pretty much saying "deal with it" I should have looked the car over". Instead of being understanding of my families concern, Gary cut me off and talked down to me with ZERO care that I was worried about having my toddler kids in a car that was in a previous accident. Sorry, not all customers are mechanics or auto body repair specialist. If you decide to buy a car from here, PLEASE request an Autocheck and CARFAX..... I can forward the proof upon request Will NEVER do business with them again!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales person Amanda dino

By Woofywimper1# on 3/6/2019 at 9:26 PM. Helped by Amanda dino.

She was very kind and very passionate to my needs. She advised me in what would be the very best outcome for me. I can't wait to deal with this wonderful young lady again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Fantastic experience

By DeniseL on 11/25/2018 at 1:26 PM. Helped by Sean M., Scott H..

Sean M. made the car buying process very easy and worry free. He was very knowledgeable about my 2019 Kona, as well as other vehicles. He was a great asset in assisting me with the purchase. From beginning to end he was there with me. The entire staff is very friendly and helpful. Quick to have or get answers. Would definitely recommend to others and return myself!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

wonderful experience in buying a car

By counsleor0504 on 4/23/2018 at 12:32 AM. Helped by Amanda Dino.

this is my first Hyundai. It was a very pleasant experience. Amanda is professional, very knowledgeable, friendly, and helpful. Will recommend her and Washington Hyundai to others. I will be back for another Hyundai in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By murrer001 on 12/19/2017 at 5:16 PM. Helped by MaryLou.

MaryLou was great to work with-she answered all of our questions in a timely manner and was very helpful with the purchase of our car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A good experience

By lorloi on 12/17/2017 at 5:18 PM. Helped by DAVID FOURNIER.

Our salesman was courteous and helpful. He patiently waited with us for the necessary paperwork which took quite awhile because, I was told, the computers were acting up.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Hyundai Happy

By harrynlisa on 12/15/2017 at 5:23 PM. Helped by Amanda.

Great place to buy! Amanda very knowledgeable. We will definitely be back for service and our next car!! Twenty-five word minimum for survey is a little too intense for the average petson who has already been through several questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Yvonne rocks!

By vfaith5252 on 11/30/2017 at 5:21 PM. Helped by Yvonne.

Yvonne was great to work with. We spoke on the phone the day before we went to the dealership and she knew what we were looking for. She had a car and pricing ready to go for us. We agreed to the terms and we picked it up and signed paper work 2 days later because we had our two small children with us. She made it all a very easy process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By cubed.cs on 11/16/2017 at 5:42 PM. Helped by Amanda.

Got what I wanted in a timely manner. All questions and concerns answered. Staff is very friendly and helpful. From start to finish a pleasurable experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excelent

By jamesdonahoo on 11/10/2017 at 5:39 PM.

the process was terse and to the point, Yvonne was fantastic. Could not asked for a better, more thorough sales person. I prefer straight forward no BS. And that's what worked for me!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

.....

By dl_balk on 11/9/2017 at 5:18 PM.

I really prefer not to leave a review. my visit with the dealership was an ok experience... and will go back at some point in the future

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good cars, service and sales

By mills645 on 11/7/2017 at 5:19 PM. Helped by Brad and Ray.

This is my second Hyundai. My wife also had two. Nothing but good things to say about the cars and staff over the years. Completely satisfied with the service and sales departments, Including the finance dept. People have always been polite, professional and willing to help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Buying experience

By mjeahug on 11/7/2017 at 5:18 PM. Helped by Amada.

Had a good experience buying a car at Washington Hyundai. Haven't needed services yet so I cannot comment on that .Overall everything is great so far

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

THE 2018 ELANTRA GT

By MAJORUSAF on 10/27/2017 at 4:28 PM. Helped by Dennis Caleffie,Yvonne Pavlik and the finance gentleman who did the paper work.I can't remember his name..

Was very impressed that the agent was very knowable about the 2018 GT since it was just recently released. All in all a very pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience at Washington Hyundai

By bennettkaren85 on 10/26/2017 at 4:24 PM. Helped by Yvonne Pavlik.

Would recommend this dealership to all my friends and family especially Yvonne Pavlik she is amazing.Yvonne stayed late just to make sure all my needs were taken care of and to make sure I knew how to use all the technology in my new car. She also paired my phone with the Bluetooth for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very satisfied

By davidw077 on 10/26/2017 at 4:17 PM. Helped by Brad White.

Brad White is a great Salesman , very helpful and friendly from the time I arrived until the minute I drove away in my new car , everything was explained to me about my car including maintenance and features .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By sandygranny on 10/25/2017 at 4:17 PM.

Yvonne did a excellent job showing me every detail. She helped a lot with setting things up for me and Ray and his boss were great also. And Greg in service was a big help too

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant Experience

By sonnyr95 on 10/14/2017 at 4:15 PM. Helped by Dave Fournier.

The salesman took the time to fully explain the car and the options. I had a complete road test that simulated my daily commute on the first day. I returned the next business day to ask a few additional questions concerning another trim level and we took a vehicle of that trim line for a test drive. The decision to purchase and not go to another vehicle brand was made during the second road test. The Dave Fournier, sales and leasing, knowledge was the determining factor.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great dealership and sales personel

By Bob Valentine on 10/10/2017 at 10:33 PM. Helped by Amanda Dimo.

Very pleased with Washington Hyundai. Sales Person Amanda Dino went out of her way to.insure a smooth transaction. I would recommend her to anyone looking for a great vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great buying experience

By gjoseph15 on 10/5/2017 at 4:39 PM. Helped by Brad white.

It was a friendly unpressured buying experience. The salesperson listened to what i wanted and showed me the vejicles that fit exactly. When i had questions about model levels he answered in a knowledgable and timely manner that helped my decision without any pressure or fluff

I would recommend this dealer.