Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.7  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I've bought two new cars here.

By shellying on 8/14/2019 at 5:34 PM. Helped by Pam.

This is my second new car purchase at Watermark. I also use their service center, body shop, and Quick Lane. I have always received great service here and will continue to come to Watermark when I need help with my vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Doug123 on 8/14/2019 at 4:17 PM. Helped by Tom Madden.

Everybody was very friendly and easy to deal with. They answered all our questions respectfully and quickly which helped put us at ease and made the process stress free.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My oil change was timely completed and well performed.

By dp921 on 8/9/2019 at 6:42 PM. Helped by I do not recall the employees' names..

Excellent service as expected. My oil change was performed timely. I did not have an appointment but I was timely served by the staff and I am fully satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service now and for our other 2 auto purchases in the

By LisnPat on 7/25/2019 at 8:13 PM. Helped by Tom Madden.

We really enjoy doing business with this car dealership. . We have always had great service dur8the sale and afterwards. We will continue to buy our vehicles with them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Watermark Ford Hyundai

By Shirley1304 on 7/24/2019 at 4:52 AM. Helped by Melanie and Joel.

The staff here at the Marion Ford Hyundai dealership are fantastic. Their customer service and friendliness can't be beat. They are always ready to help me with whatever problem I bring to them and are quick to get it corrected. They are very professional and trust worthy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Escape

By Brianmchugh on 7/18/2019 at 6:08 PM. Helped by Tom Madden, Chad Weston.

I love how they found me the vehicle I was looking for and there was nothing I had to do but buy it, rate was perfect and we literally got everything we wanted. Great job! Thanks to Tom Madden, Chad Weston and Jon Wilcox ;)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome place!!

By Happygirl on 7/10/2019 at 9:46 PM. Helped by Jesse, Travis, Jennifer.

Everyone was so helpful and polite. I was impressed with how organized and clean this business is. Even down to the restrooms. The staff is knowledgeable about the vehicles they are selling and they have a lot to choose from. I would highly recommend anyone looking for a vehicle, you should definitely come here. Thank you so much Watermark Ford!!!

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
4   Overall Experience
4   Price

Our Ford truck experience

By Susie7 on 6/21/2019 at 7:34 PM. Helped by Pam Braswell, Jon Woodfin.

Pam was very friendly & helpful. Knowledgeable of each vehicle we looked at or drove. When we made our choice, Jon was exceptionally helpful with the financial area & investigating a problem with the DMV. High praise for both of these fine people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Satisfied

By pami108 on 6/19/2019 at 8:18 PM. Helped by Peyton, Jennifer, Travis.

I was treated very well throughout my experience with Watermark Ford, Peyton Helm, in sales explained everything very well, lead me through the process, Travis Hill was very good at explaining the warranties available to me and finished up the sale with much kindness. I can't think of anything unpleasant about my experience with your company. Thank you so much! Pam Perry

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service from an outstanding company

By Davis0303 on 6/29/2019 at 1:04 AM. Helped by Danny Bloodworth.

We worked with Danny Bloodworth at Watermark Ford to purchase a new company vehicle. Simply put, Danny was awesome! We appreciate doing business with the Watermark team.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
1   Overall Experience
5   Price
5   Quality of Work

The Nana Van!

By Retired Navy Lady! on 6/27/2019 at 7:43 PM. Helped by Danny in sales and Travis in finance..

We had an outstanding experience! We were not pressured to buy what “they” wanted us to buy. Danny really listened to us on what we were looking for and what we wanted to pay. Together, we found the right vehicle for us. Travis in the financing department was wonderful. He stayed considerably past closing to complete the transaction and we left with my new Dodge Grand Caravan! Affectionately now known as the “Nana Van”.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Ford Escape SE

By Golden on 6/23/2019 at 7:47 PM. Helped by TJ Barthelman, Judson Potts, Jon Wofford, Tommy Baker.

Everybody was professional and extremely courteous. The sales rep was easy to work with and the price was good. The car is comfortable to drive and handles good on the road.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great group of people on staff.

By coach on 6/20/2019 at 8:46 PM. Helped by Joseph Biermann and others..

Mr. Biermann was outstanding in making the deal work. I came all the way from Arkansas to look at and buy the 2013 corvette. The receptionists were polite and friendly. The accountants made the paper work easily done. All were helpful, even recommending a couple of really good local places to eat. So a big thank you to the people who work at Watermark.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best Dealership EVER

By Marge1951 on 6/15/2019 at 2:09 PM. Helped by Jayce House and Ryne from the Service Dept. Nicole, The LUBE people..

We had an appointment to get an oil change and we were in and out. They are all so nice over there! Then we went to SERVICE to get a FOB keyed to our car and RYNE is so nice and the gentleman who did it explained different options to us for the fob. Everyone makes yoy feel welcomed there. We were greeted by everyone who came by us like we were old friends. We tell all our friends and families to go there. THANK YOU ALL! The Vines

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best Ford dealership I''ve dealt with.

By gwood on 6/12/2019 at 11:15 PM. Helped by Ryan (Service rep).

We brought our 2011 F250 to the dealership on 6/11/19 after the 'check engine' light came on. We were traveling from Arkansas to South Bend Indiana pulling an RV. I spoke with with Ryan in Service. He asked if I could drop the trailer so they could run a diagnostic on the truck. I did and the tech was prompt and relayed that a problem with the heater core had a problem. Ryan got the tech to do the repair and we were on the road within 90 minutes. This is the best Ford dealership I've ever dealt with. Ryan was exceptional. The tech rushed to get us on the road quickly. Every aspect of the building was so clean. Every employee I spoke to was pleasant and very personal. Kudos to Ryan, the tech and manager of the dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people to deal with.

By dfrench on 6/9/2019 at 1:26 AM. Helped by Pam Braswell, Jon Wofford.

We had a great experience at Watermark Ford. Friendly service and the staff was very helpful and not pushy. All of our questions were answered and they have stayed in touch to make sure we are happy with our purchase. We will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Bren861 on 6/1/2019 at 2:49 AM. Helped by Tommy and Ryan.

Tommy and Ryan in service department always takes care of me and vehicle. They listen to what my issues are. They go above and beyond. Thanks guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By galen123 on 5/25/2019 at 1:24 PM. Helped by Melanie.

Very pleased with quick service on changing out the fuel filter. Melanie always treats us right from check-in to check-out. I appreciate the military discount recognition, too. Keep up the good work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our experience was a very pleasant one.

By Nola on 5/21/2019 at 9:22 PM. Helped by Peyton Helm, Jon Woffard.

As soon as we pulled into the dealership we was treated exceptionally well. I had previous contact with Brad Pool and Peyton Helm and they had the vehicle ready with the needs that we had. asked for. Everyone was very nice and made sure we understood everything about our new SUV and all the details. We could not have asked for a better visit or buying experience. We definitely recommend Walermark to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always great service.

By Legalsec on 5/21/2019 at 6:11 PM. Helped by Ryan, Tommy.

They always get me in and out in a timely matter. Very polite and helpful. They always listen to my concerns and issues with my vehicle.

I would recommend this dealer.