Dealer 2-Year Rating

Overall Rating

2.9 / 5
Customer Service
3  
Friendliness
3  
Overall Experience
3  
Price
2.5  
Quality of Work
3  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Stuck with a Problematic car for $10000

By Anon on 6/18/2019 at 12:34 AM. Helped by Jay.

I unfortunately bought a car from them and within a few months problems started to arise. They didnt make much effort to fix or actually listen to all the problems. It doesn't seem they want to take responsibility for putting a customer in debt for a barely functioning vehicle. They have a lot of 1 star ratings. Stay away

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fabulous People, Great Cars, Wonderful Service!

By a Grand Gal on 3/25/2019 at 7:57 PM. Helped by Kelly, Mike, Jay Grenier.

I have purchased 3 used cars from this nice family Auto Dealer in the past 6 years. They have always been so helpful to me and my daughters. I do trust the cars are as clean and safe and repaired as it is possible for them to be. They have stood behind every sale and I have absolutely no complaints whatsoever! Recently they prepared a new listing they had for me quickly, so my spouse could test drive it between business trips. Unfortuntely the interior was too small so we didn't purchase from them this time. I will continue to recommend Kelly and Mike and Jay Grenier to all my friends and associates, who want a great used auto, as you can't do better then this lovely team at Watertown Auto Sales!

I would recommend this dealer.