Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.7  
Price
4.6  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job Christian

By jillg on 9/3/2019 at 1:47 PM. Helped by christian Inman.

This is the second car we have purchased from Watson Benzie. We found the whole team to be great to work with! Next time we purchase a car in Benzie county it will also be from Christian at Watson!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2020 New Ram

By Ram 2020 on 8/16/2019 at 1:36 PM. Helped by Howard Herron, Mark Dean.

Everyone at Watson Benzie in sales and service and the offices are always helpful and friendly. Howard always goes the extra mile for us when we purchase! Thanks

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome salesman

By Deb G on 8/2/2019 at 6:44 PM. Helped by Gus Batsikouras , Mark Dean.

Gus did an excellent job for me. From explaining the processes to detailed explanations of all the features my new car has. Very friendly salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Ram2018 on 7/8/2019 at 5:12 PM. Helped by Howard Herron.

I purchased new a 2018 Ram from Watson Country in Benzonia and had a wonderful experience. I do not purchase new vehicles very often but this experience was extremely positive. Howard, the salesman, treated me very well. Once purchased, he spent time with me going over in detail all the set up, technology and options of the vehicle. I would recommend Watson Country to anyone considering the purchase of new vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great people to work with, comfortable environment.

By Gladys on 6/13/2019 at 2:32 PM. Helped by Jake.

Have worked with Howard several times and have always found him to be honest and forth coming with information. They are always willing to work with you in an effort to find the right deal for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service & Sales

By jeeplady on 6/7/2019 at 2:00 PM. Helped by Howard Herron.

Purchased my third car from this dealership in 9 years !!! Always great service, personal time with salesperson and well versed in the car that is being sold. Very happy with the website, then Howard Herron all the way through signing the final papers!!! All done in just a few minutes and they are more than happy to help out with financing, working with insurance companies and completing all the license changes, too.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By DodgeBoyKen on 5/20/2019 at 4:04 PM. Helped by Howard Herron.

Howard and the whole staff at the dealership were wonderful to deal with. Very professional and friendly at the same time. Pleasure to business with them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went above and beyond to get me the Ram I wanted.

By Judge John on 11/24/2018 at 2:41 PM. Helped by Howard Herron.

Howard searched state-wide to find the exact Ram 1500 for which I wanted. This is the sixth vehicle I have purchased from Watson's. I will continue doing business with this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By TreMack on 11/15/2018 at 2:48 PM. Helped by Howard.

Very good products and helpful staff. Pleasant atmosphere and we will be repeat customers. Any issues are quickly addressed and resolved. Definitely a dodge brand family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!!

By elaine44 on 11/3/2018 at 11:36 AM. Helped by Mike, Credit Manager.

Thank you to Mike for making my leasing of a new Ram truck so easy. I felt he went out of his way to make sure I understood all the vehicles options and accessories. Their credit department also came up with an excellent workable payment for me. I drive during the winter months and now because of Watson Benzie, I will feel safe on the roads. Thank you.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Thank you

By Dar&ben on 9/30/2018 at 5:46 PM. Helped by David minor, Christian Inman Cody watson.

Wanted to thank Christian Inman David Minor, and Cody Watson for all there help to make this right. We can’t thank you enough for your support and really caring about doing the right thing no matter the cost. Thank you so much

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Destroys Credit / Overcharges

By Disappointed in Benzie on 7/6/2018 at 9:16 PM. Helped by Sales and Service.

I shopped for a new car. I didn't end up buying it and found 6 "Hard" Inquires on my credit. I got nothing but a mark on my credit for 2 years until it comes off. Gave them one more shot and had brakes put on my truck. The estimate was $700.00 and it ended up costing me $1,600.00 after returning it twice for poor workmanship

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mike was great

By zimxpress14 on 4/15/2018 at 1:40 PM. Helped by Mike.

Mike was very helpful, gave me a great deal, and even hopped in my new car with me and showed me how to use all the new technology. I couldn’t ask for a better salesman.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Fast friendly service.

By floorcontractor on 4/3/2018 at 9:44 PM. Helped by Mike Herczak.

I purchased a vehicle that I saw on there website. Talked with Mike over the phone and he made it happen. They delivered the van to my door the next day. It was one of the easiest vehicle purchases I have ever made.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

EXCELENT

By Good bye old Journey hello GMC on 1/31/2018 at 4:27 PM. Helped by Mike, Dave and Mark.

We have bought several cars from Watson and have had a great experience each time. This time around we found on the lot a used Acadia. Beautiful car just what we were looking for. Even though they don't normally sell GMC products they were very quick to help us with all of the ins and out of the vehicle. Thanks Mike and Dave for all of your patients and help. Love our new to us car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

World Class Sales and Service

By Stephen Clifford on 9/9/2016 at 7:58 PM. Helped by Howard, Joe, Angie, Scott.

I have been a customer at this dealership for 44 years and have had nothing but the most pleasant experiences every time. The service department is fantastic, not only servicing Chrysler products, but other brands too. I recently asked for the favor of urgent servicing of the brakes on a nice old Cadillac, and they stepped right up and ordered the correct parts immediately. They took the extra care of white glove treatment that the car deserved. The management at this dealership has been excellent, always the highest integrity all the way from Harold Case to Derek Watson. The sales personnel are the best. They find whatever you want, they're not pushy and they will deal. They are generous.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing sevice!

By Jeepowner on 8/7/2015 at 3:42 PM. Helped by Jor Hoch.

Extremely helpful service department! They were amazing about fitting us in to get us back on the road (from out of state). Thanks so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service after the sale

By firecop88 on 12/4/2014 at 9:22 PM. Helped by Trish Joe John Dave.

We purchased a 2008 Audi A-4 from Watson Benzie. Shortly after the sale, the starter went on the vehicle. While I considered this a "fair wear and tear" part, I was unable to fix it due to being out of town. My wife called the dealership and they had it towed to their service department. They fixed it good as new and did not charge us for the service. After that kind of commitment to the customer, we could not help but recommend Watson to a family friend, who then purchased a vehicle from them not a week later! Our son is also in the market and has already been in contact with a sales rep. We have bought three vehicles from Watson and have been happy with each one. We will be back! Thanks to Trish, Joe, John, and Dave for true "service after the sale."

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

This place is awesome!

By Timber wolf 68 on 8/26/2014 at 5:37 PM. Helped by Don in service.

I was on a fishing trip with my son the weekend of August 9th and on Sunday the 10th I had my drivers side front wheel bearing go out. I was in Manistee Mi at the time and the dealership there didnt have the part and told me they could not get me in even after I explained to them I was from Ohio and had to be back to work on Wednesday. I asked for other dealership numbers and I called here. I spoke with Don in the service department and he said, bring it up ASAP and he would take care of me. After a half hour drive north it took all of 1 and a half hours to get me back on the road! I talked to several employees and they were all willing to assist me any way they could. I will be driving back to Benzonia for my next vehicle purchase! Thanks to all again it was a pleasure talking with you all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!!

By JasonComer on 6/20/2014 at 11:19 AM. Helped by Mike, Dave, Mark.

Purchasing my new Jeep could not have been better! The Watson staff offered very fair trade, which exceeded my expectation. The initial sales price was awesome which made the sale quick and easy, thanks Mike and Dave. Mark in finance made everything clear and concise. I have significant challenges and the Watson staff went above and beyond to make me comfortable. Thanks again Watson!

I would recommend this dealer.