Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.6  
Quality of Work
4.3  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Bobdabiker on 9/9/2018 at 3:20 PM. Helped by Brendan, Chris, Bob.

This is my 1st positive experience with an auto dealership of any brand since moving to Texas 5 years ago. I purchased my 2017 Titan at another Nissan dealership and visited another for service and I would walk before I would return to either of those dealerships for purchase or service. Waxahachie Nissan diagnosed the issue with my AC over the phone and scheduled me an appointment right away. They repaired the AC but after I picked up my truck I noticed a different issue unrelated to the AC issue. I returned for what I though was a minor issue and they explained how this could result in a major issue down the road of not repaired. While they had my truck in for the 2nd repair they noticed another issue with my emergency brakes and they repaired that as well. They covered everything under warranty and provided me with a loaner car. They also followed up after the repair to ensure that I was happy with the repair and the quality of their work. I would highly recommend this dealership’s service department.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Wonderful experience!

By CarBiz Guy on 2/27/2018 at 2:36 PM. Helped by Radford Pannell.

Was very impressed with the courteous, helpful service provided by Radford Pannell at Nissan in Waxahachie. Altogether a smooth, easy and professional experience. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Helpful!!!

By cindyyates622 on 7/28/2017 at 5:07 PM. Helped by Jim Kilpatrick, Melissa Garcia.

Passing through Waxahachie from Colorado on our way home our Frontier broke down. Waxahachie Nissan was so accommodating. Ordering parts, keeping us updated and helping with a rental. They even beat their quote of the repair. Professionalism and friendliness at its finest!

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Poor service

By Robert. on 2/21/2017 at 2:43 AM. Helped by Brian.

Couldn't believe I did not had a written diagnostic when I had my car there, even they charge me for it, they 'fix' my problem for one day..

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolute best purchase experience

By IRG on 1/12/2017 at 4:00 AM. Helped by Tyler Preston.

My wife and I have purchased numerous vehices in our lifetime, and this by far was the best experience. Very pleasant on the phone, was honest about price, and when you got to the dealership they kept their word on the price. There is no deception at this dealership. Tyler Preston was a great sales rep and the finance guy was really nice also. They were not pushy at all. They offered something, but if you did not want it...that was the end of the discussion. I had been looking for the new 2017 Armada Platinum, so it on their website, called, negotiated the walk out the door price. Went down their to test drive, and walked out the door in a little over an hour after I arrived. They were so good I will be having my sister come from over 500 miles to buy a vehicle from them. Kudos for running an honest dealership with friendly people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love This Dealership!

By M. Salas on 12/14/2016 at 2:34 PM. Helped by James & Tora plus several more.

Just purchased my new car from this dealership & it was an amazing experience! Everyone thru phone, email and in person was kind & respectful. Such a change from other dealerships I have dealt with over the years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By Blake0531 on 10/24/2016 at 3:58 PM. Helped by Brian Reed.

Love having a Nissan dealership in Waxahachie, can't wait to see the new facility!!! The service team was nice, even washed my car after the service was completed.

I would recommend this dealer.