Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Andoni!

By 44andCloudy on 10/21/2017 at 12:46 AM. Helped by Andoni.

I have to also give a huge shout out to Andoni, my BMW Genius. He is the most polite and knowledgeable guy. He walked me through every feature of me new car. I’ve also been in contact with him for accessories and parts to personalize my car! He really makes me feel like a vip at BMW!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service

By 44andCloudy on 10/21/2017 at 12:00 AM.

This is my third BMW (325i, 435i and now m550xi) every other BMW dealership treated me like the didn’t want my business. It was pretty off putting. I found myself in a place where I didn’t really care for a new car. Enter Kevin Thomas! He sent me an email, we spoke on the phone, I was back in the market. He was kind, understanding, very knowledgeable. We toured the showroom, he led inventories and after a little research, we found the specific m550 about 50 miles away at another dealership. That m550 is my new baby!!! I was so pleased with the experience that I arrived with a box full of sandwiches chips and drinks for the crew that made my buying experience possible! STRONGLY RECOMMEND KEVIN THOMAS!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Possibly the best BMW store.

By J.D. on 10/18/2017 at 11:10 PM. Helped by Joe Combs.

I currently have a 335i that I am looking to replace sometime next year. I was just in for service a few days ago and ran into Joe Combs again. I had ran into him several months ago while in for service again. Both time he has been willing to show me around and answer my questions knowing I am not buying immediately, and that says a lot. Beautiful facility and friendly staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer focused, efficient, and competitive

By dsimmon3 on 10/18/2017 at 9:30 PM.

Kevin at Weathford listened carefully to my needs and set me up with a set of market competitive options. Never felt less than important. And never felt like a wasn't getting anything other than top of class service and rates. Very knowledgeable!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

One of the best BMW dealerships

By GK on 10/13/2017 at 8:17 PM.

Very pleasant experience! This is one of the best BMW dealerships in the bay area. I have dealt with 3 other dealerships before but this one is just great. Chris Phan is a rockstar Sales person. Not just he got me a great deal, the professionalism in his work is really appreciable. I would recommend anyone looking for a BMW to consider this dealership (and Chris may be).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply the best

By Debnic on 10/11/2017 at 12:27 PM.

I cannot say enough about the care and service I received from Kevin Thomas while leasing my new car. Kevin and his colleagues at Weatherford are top notch, no pressure, honest and great to hang out with while waiting for paperwork to be completed. Shout out to Evan the genius for his help too!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Kevin's the guy

By Avi on 9/27/2017 at 2:47 AM. Helped by Kevin J Thomas.

Look for Kevin. No rush, not pushy and looks out for customer first. Best car buying experience ever, specially after purchasing multiple new cars in the past. I have purchase three cars from this dealership. This by far the best. Thanks , Kevin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No haggling and respectful

By tiguan on 9/27/2017 at 5:49 PM.

Kevin Thomas took care of us. We reached a fair price quickly, and we were able to come out with a right lease solution for my son. We arrived at 430PM, drove the car of interest and negotiated a deal in less than an hour and a half. I was prepared with what I wanted in terms of the car and deal metrics, and he was respectful of that and got to a right deal quickly and effectively. He and the team were a pleasure to work with, and I will definitely bring future bow business here. Jim V.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

An Internet Buy of a BMW Z4

By 2015 Z4 SDrive35is Blast Off on 9/21/2017 at 11:42 PM. Helped by Eleni Wright.

Initially used CARGURU to evaluate used BMW Z4's. Spotted one @ Weatherford BMW in Berkely which had the specifications I was looking for. Stan Caldwell at the dealership contacted me and after negotiating a price without a degree of hassle while following with having a third BMW service agency perform a PPI. Transactions for purchase documents through the Eleni Wright/Finance also went smoothly. Coordination of all these events are worth mention. I was able to meet deadlines in flying out to Oakland, being p/u by Stan at the A/P and leaving with the auto yet that morning after having a thorough rundown of the Z4 features. Commendable distant transaction!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent, no pressure car buying experince.

By cumhur ugurlubaylar on 9/20/2017 at 6:38 PM.

I recently visited Weatherford BMW and our experience was amazing. We were able to trade in our car and received a fair deal and put my teenager in a nice 2015 328I. Stan Caldwell did a great job by providing us all the info needed to make a vise choice. He demonstrated a great knowledge of the cars that we were interested and answered all the questions we had. Chris at the finance also a great guy. Signing the papers were a breeze. He was all smiles and made sure we understand what we were signing. Overall, very good experience. we are totally satisfied with our purchase and recommend this dealership to anyone looking to buy a BMW.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Pleasant and successful car buying experience

By AndyW on 9/9/2017 at 5:42 PM.

Kevin Thomas was the sales person assisting us in the car buying process. He did a superb job. He listened to our needs. He provided valuable information. He was patient in working with us through the choices evaluation and decision making process. Kevin's help was instrumental in making this a pleasant and successful car buying experience for me and my wife.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mary's the best

By gregthoma36 on 8/27/2017 at 4:40 PM.

I met with Mary not really sure what I was looking for in a car but I knew I wanted something. She was there to answer every question, she knew the answer to every question. She let me test drive multiple cars until I found the perfect one for me. I even had to meet with her at odd times to work around my work schedule and she went over the top to do that for me. Everybody likes getting a car but not the process of buying one. She was so great that she made each equally enjoyable. I will forsake go to Mary for my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nothing but awesome!

By gray1993 on 8/22/2017 at 6:22 PM.

Weatherford is a treat. Derek helped me pick out my first BMW that fit my mold perfectly. He made sure I was set up with everything I needed. Not only does he care about his customers and their car buying experience, he acknowledges customer loyalty and always puts you first every time you walk in the door. Derek is the man!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing inventory, friendly staff

By acramm92 on 8/18/2017 at 2:01 AM. Helped by Joe Combs.

Weatherford is a very large facility, yet Joe Combs made me feel like I was the only customer. He was so personable, funny and full of knowledge about the products offered by BMW. Highly recommend both the dealership and the salesman!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks Stan Caldwell and Weatherford BMW!!!!!!!!!!!!

By karimah.hicks on 8/14/2017 at 2:32 AM.

Both times i needed a car Stan Caldwell really helped me out. He was honest, but realistic, and didn't try to over sell me on anything i didn't need. The first time he sold me a mini, and this second time around he sold me a 320i. The financing guy was very kind and lead me through the process promptly. I can't thank Stan Caldwell enough for his professional and can do attitude. I highly recommend this dealership and when you go, ask for Stan Caldwell!!!!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

JV is awesome!

By x3owner17 on 7/21/2017 at 6:53 PM.

JV was my internet sales manager when I bought my new X3. He understood our requirements very well and recommended the vehicle that we eventually bought. He followed up diligently after the sale on accessories we had asked for, and in general to ensure any questions we had were answered. He is very responsive on email and text. The atmosphere at Weatherford is relaxed and enjoyable. No sales pressure. I am sure they make their margin and then some on each sale, but you feel you got a good deal, ymmv. If they did make extra profit from my sale, I hope it goes to JV. I liked him that much! Based on my purchase experience, I'll give them a high rating. Now, let us see how their Service department is. Will update my review in a year.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service

By 1319kwkwan on 7/21/2017 at 3:26 AM.

I would like to express my sincere thanks to Kevin Thomas, whom find me a new fully equipped 530i of my favour after ungoing a detailed sourcing. . His customer service is outstanding. A honest, patient & extremely professional sales associate taking care of my needs with ease and I had never get the feeling of pushy. I am sure he will sayisfy your needs and drive home with your dream car. Make sure you look for Kevin on your next purchase, he will not disappointe you.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Avoid

By E36M3 on 7/19/2017 at 2:26 AM.

Kevin Thomas: A tech did all of the work while Kevin texted on his phone and even went outside to take phone calls while we were still in the middle of figuring out what options to choose. Moreover, Kevin had no idea what he was doing and had the tech or ourselves google search specific option codes to find out what they even were. Further, his egocentrism is off the charts; only his time/schedule matters. I wouldn't buy an ice cream cone from this guy. Avoid! Jen (Aka Jenn) Bishop: I attempted to voice my concerns about my experiences during this transaction by speaking with Jenn and she offered no apology nor any intent to save the sale-all I was offered was an ultimatum that (direct quote): "if I didn't feel that this has been a positive experience then, to just not buy the car." For the reasons cited above, I chose the latter. She is just legitimately not a good person and should not be working in any place that involves human interaction.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BMW CPOs are the Best!

By Flora Morrow on 7/17/2017 at 7:40 PM.

Ben Hong, his sales manager and the finance associate were all very professional. They spoke in depth the detail and transparency of the transaction. They gave us our space to discuss. I went in knowing what I wanted and drove home happy with my CPO X1. Enjoying it thoroughly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Leasing Experience again!

By LucasMCK on 7/8/2017 at 3:12 AM.

Amazing experience again! This was my second time working with Kevin and in both cases he always had my needs first. This time around I leased an i3, and not only was Kevin able to find the exact one I wanted, but also got all of the paperwork prepared so that I was able to pick up the new car in record time!

I would recommend this dealer.