Dealer 2-Year Rating

Overall Rating

3.3 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
3.3  
Price
5  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

4.0  

4   Overall Experience

Great experience

By Z71 on 11/13/2017 at 5:51 PM.

Was a pleasure dealing with with jaymi at the dealership great salesman I am definitely looking forward to doing business with him in the future

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

I lost trust!

By Justaguy on 5/1/2017 at 2:25 AM. Helped by Ken Lacey, Blayne Weidner.

One of the worst and most unprofessional experiences I've had within a professional corporate environment in 22 plus years. From out of Province, I talked over email/phone/text with 36 year employee Ken and attempted to purchase a used vehicle unseen and was told on multiple occasions my offer would not be accepted by the manager even before asking him. Being told it's "priced right". All while offering to pay my own freight to my Province of BC. In text a racial slur was used leaving me to feel very uncomfortable. When I contacted the manager Blayne Weidner, namesake of the 60 years family business, attaching the screenshots of the texts to my email he did apologized but made excuses for the insensitivity. When I told him I had lost trust he did nothing to regain it and earn my business. I made 3 solid and educated offers and they never moved 1 cent. I am left flabbergasted with my experience and in disbelief as to how they've been in business so long especially with one of North America's big 3 like Chevrolet.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LOVE OUR LOCAL GUYS!

By High Country 2500 on 2/27/2016 at 4:02 PM. Helped by Herb, Donna.

What a great experience when it comes to buying a new vehicle. Herb & Donna were awesome, both of them made our buying experience feel like we were visiting old friends. Knowledgeable, informative, and great to deal with! Thank you, Thank you, Thank you! Happy new High Country owners!

I would recommend this dealer.

Overall Rating

1.3  

2   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Disposable!

By Colorado1 on 4/13/2015 at 6:03 PM. Helped by Ken Lacey.

I found a lovely truck via an online ad. I called about it and left a voice mail. Ken called me back shortly thereafter. He had very little to say other than unit is great, clean, and a brief history. All business is the way to describe the call. I talked price and he told me that it was priced "right" and the most that they could move was 500.00. I had done my homework and the truck in comparison was priced at least 1500 to 2000 more than what else I could get. I decided to go have a look the next day. I met Ken and he tossed me the keys and welcomed me to take it for a test drive. I did and I was impressed with it. He didn't spend 5 minutes with me. When I came back from drive he had some info on truck, he handed it to me and said, there let me know if I can be of any help. No interest in my business at all. The truck is a gem. Ken knows someone that hasn't done their homework will come in and offer him full price and so he doesn't need to make a deal with me. Well Ken - that's just great, you do that. 34 years in the business you know how to make money. I went to a different dealership 5 hours away and got treated like a valuable customer they had time for me and wanted to see me in the drivers seat. Murray Chevrolet in Medicine Hat got 5 stars and nothing put praise because they deserve it.

I would not recommend this dealer.