Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Apostolos on 4/1/2019 at 5:07 PM. Helped by Grerg.

Greg sold me my new Accord. He was very professional and knowledgeable. Great Experience. He spent significant amount of time explaining the features of the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Definite 5-Star Rating

By tyree,b on 2/11/2019 at 9:01 PM. Helped by Greg Erdman.

My wife and I traveled to Columbus from Plainfield to search for a new 2019 Honda Pilot from Hubler Honda in Columbus. Sales and Leasing Consultant, Greg Erdman was very friendly and polite, and never once did he make us feel pressured to buy our vehicle. We were very satisfied with the deal we were offered and would definitely recommend this dealership to any of our friends or family in need of a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 accord

By Honda on 11/30/2018 at 5:12 PM. Helped by Greg erdman.

No pressure Greg Erdman worked with us and had the model and trim level there when we arrived the whole process was quick for buying a car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Salesman

By JWR on 10/31/2018 at 3:08 AM. Helped by Greg Erdman.

My wife and I traveled down to Columbus because we have purchased and leased our last three cars from Jay Simerll. Jay put us in the capable hand of Greg Erdman who guided us in looking at both a Honda Pilot and a Honda Odyssey. We did test drives of both cars and decided on the Odyssey. Greg took the time to explain the many feature and benefits of the Odyssey before we drove it off the lot. I would highly recommend Greg Erdman for his knowledge of the Honda Product line and his down to earth manner of salesmanship.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy customer

By jim47203 on 10/30/2018 at 6:59 PM. Helped by Greg Erdman.

I recently purchased a 2019 Ridgeline and have been very happy with the vehicle and especially the service during the purchase process. My sales person Greg Erdman was very helpful and worked to find just what I wanted at a very attractive price for the new truck and my old trade-in. I'll definitely be back again when it's time to shop for a new vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent dealership

By Chris on 9/9/2018 at 4:25 PM. Helped by Corbin.

This dealership really helped us out when we had car trouble while traveling. They stayed open late and even sent someone to pick us up. Very nice people and I would highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By kaz76 on 9/4/2018 at 9:36 PM. Helped by Greg Erdman Maddison.

Greg Erdman and Maddison did a great job helping me with my new car purchase. Thank you both for all your hard work and personal touch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By kurt on 6/30/2018 at 7:25 PM. Helped by Greg Erdman.

Greg Erdman was my sales person. Great attention to details as well service! I will be recommending Hubler as a result of Greg Erdman's help

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By jrutan0612 on 4/28/2018 at 3:11 PM. Helped by Greg Erdman.

My wife and I were looking for a new van to meet our growing family needs. Greg was able to help us get into a great 2018 Honda Odyssey. He was very knowledgeable and was able to help is pick the right model for our needs not only now but in the future. He helped us through the whole process and made it easy! Would definitely recommend him to anyone looking for a new car! Thanks Greg!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great personal attention

By twhited on 4/23/2018 at 3:35 PM. Helped by Greg Erdman.

Greg Erdman took great care of us. He knew what we were looking for in a Honda Lease. He kept in contact with us with different promotions so we could compare the pricing. When the price was right, we were glad that Greg could help us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car purchase and general maintenance

By Michele1958 on 4/24/2017 at 4:05 PM. Helped by Eric.

Bought my CMax from Renner and it has been everything they said it would be. I needed a car that would provide high mpg and not cost a fortune and after helping me with research I made my purchase. They are so good with transportation when I drop my car off for routine maintenance. I just can't speak highly enough of Renner and their employees. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful!!!

By Lovemycar on 4/24/2017 at 2:02 PM. Helped by Josh Jordan, Terry.

Everyone there was so friendly and knowledgeable about every vehicle I looked that. They were very patient and willing to let me test drive as many vehicles as I wanted for as long as I felt necessary.

I would recommend this dealer.

Overall Rating

1.3  

1   Customer Service
1   Friendliness
2   Overall Experience
1   Price

Rude Rude Rude

By piratemacfan on 3/6/2017 at 4:27 PM. Helped by service manager.

Made appointment in February 2016 for warranty work on our 2002 CRV. From out of town — had to drive one hour. Also had limited time window for the work to be done. Arrived and they acted like I'd arrived from Mars. They claimed it would take all day, that others were ahead of me in line. My appointment was for 900a-1100a, and around 1000a the guy came out and told me that they'd try to get started on it right after lunch. I called my wife, who had made the appointment, in order to confirm the appointment. Long story short: she was livid, she called them and told them "what for", and around 1130a the guy came out and told me it was almost finished. So the story ends well ... but meanwhile rude, rude, rude. I'll never return.

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
3   Quality of Work

Horrible service

By Mr Hershey on 9/3/2016 at 7:38 PM. Helped by Service advisor.

Doing an appointment with this people is like begging for a favor. Their bad attitude is their trade mark, once you get s hold of them you can sense that they are being bothered. I agree with the other reviews of going somewhere else if possible.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Open, but not "Open".

By Wilma Fingerdoo on 1/12/2015 at 10:43 AM. Helped by Jarod Neeb/Mike Pitcher.

I brought my vehicle in for service at 7:45 a.m., on a weekday, the SERVICE department opens at 7:30 a.m. I emphasize service because it is the department that will work on your vehicle if something is not functioning properly. I approach the front desk, explain what is going on with my vehicle, and they said, sure, its going to be about an hour to fix the issue, because the techs do not come in until 8:00 a.m. and they have an oil change waiting on them. I find this kind of bizarre because isn't the point of a service department, to have service technicians there when your SERVICE department is open, in order to repair a vehicle? Hence service department? I accepted their reasoning for not being able to satisfy the issue and decided to just come back on another day when I could get there a little later to allow time for a tech to be present in order to fix my car. So I returned a few days later, I arrive at 8:45 a.m. I again, approach the front desk, and explain the problem, he was very quick to tell me that it would be about 30-40 minutes because there is only ONE tech, and he is doing an oil change. Really? ONE TECH? at 8:45 a.m.? At this point I was a little aggravated at their apparent lapse in judgement concerning scheduling and or demand. My advice: Renner's does not have express service, they do not schedule appropriately, or for that matter logically. My experiences with Renner Ford-Honda have been definitely less than stellar, the sales department meets the same bar of disappointment. I recommend visiting a Honda dealership perhaps in Indianapolis or Louisville if you are wanting something done in a quality, convenient manner.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

It's been great experience, the overall my purchase...

By Nagavv1d on 6/10/2013 at 1:41 PM. Helped by Greg Erdman and Mike wilson.

It's been great experience, the overall my purchase went very smooth...Greg is Mr. cool and given the very good price for the new vehicle. The follow-ups are so nice. Mike is the finance guy and he is wonderful in helping as per my needs. Still I wonder why people travel long way even though you have a nice dealership in your local city...believe me.. try this one..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I had been spending weeks looking for a solid, used auto...

By liwamuro on 8/22/2012 at 3:09 AM. Helped by Steve Lewis and Michael Wilson.

I had been spending weeks looking for a solid, used auto up in Indy and just couldn't find many that fit my specs but found one possibility in our back yard, though the internet. I called Saturday morning and spoke to salesman, Steve Lewis, who told me the vehicle was still for sale. When we got there the car was pulled out of the display area and ready for a test drive. Steve had already taken the time to check out the auto to tell us about things that might concern us. We appreciated his forthrightness. He gave us some background about the auto and how it got to the dealership. The test drive gave us evidence that we had a solid car. However, since we were just starting our car buying day, we asked if we could leave a deposit and make a final decision on Monday. He gave us a price that was hard to say no to and for a moment we were ready to skip the trip outside of Columbus. Long story short, we came back on Monday and purchased the vehicle. Michael Wilson took us through the purchase process very nicely and even ran some reports that gave us the service history on the vehicle since it had been locally owned. Steve checked the open recall that was listed in CarFax but we found that it had already been taken care of. No service necessary. Working with Steve was a great experience and when it's time to get my next Honda, I'll be sure to ask for him again.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Avoid this dealership at all cost. Desk lady was...

By niceguy123 on 5/30/2012 at 10:36 PM. Helped by Jon Chambers.

Avoid this dealership at all cost. Desk lady was friendly, but not very helpful. The service manager was the most unfriendly and condescending service manager I've ever met. Subaru and Toyota have both taken care of me for any and all warrantable concerns, with no questions asked. Under a full extended warranty, issues were not fixed and I still walked out of the building paying an $87 diagnostic fee. If you live in Columbus, I'd highly recommend going to Indianapolis if you need Honda service and get treated like a paying customer. Renner Motors is starting to develop a severe reputation around Columbus, and now I completely understand why.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We live approx 1 1/2 hours away from this dealership, I...

By rllivings on 4/21/2012 at 3:16 PM. Helped by Greg Erdman.

We live approx 1 1/2 hours away from this dealership, I saw the vehicle that I was interested in on their website, emailed Greg Erdman who came in on his day off to meet with us. Test drove the vehicle, was immediately offered a price we couldn't refuse, added a couple of options that I wanted and set up our financing through Honda at 1.9%. We picked up our car a couple of days ago and absolutely love it, Greg Erdman at Renner Honda made my first NEW car purchase very EASY and we appreciated his friendly way of doing business and that he was not the typical car salesman with the pushy sales tactics. I look forward to working with Greg again in the future. The Livingstons

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Purchased new Honda Odyssey Van with condition via the...

By ethernetman on 6/26/2008 at 5:05 PM. Helped by Dwain.

Purchased new Honda Odyssey Van with condition via the sales mang. that latch would be fixed on one rear seat when we picked up the vehicle to sign papers. Picked up van and seat not fixed but parts were on order? - we figured this would not be a problem, boy were we wrong! Dropped van off at service center seven different times over 8 week period. One time we waited in town for 3 hours and they hadn't even started on it yet! Last time, service dept. had the whole rear seat for five days did not bother to call, so we stopped by to pick up the seat after we called!.They told us it was fixed, like always first attempt to lower seat into the floor and the service tech broke the newly installed latch. We requested a new seat, but they want another chance to work on this one? Or order more parts - weve had three latchs, several diff. cables ordered. We requested a loaner van because they now want this one all day and the refused because it is not a safety issue. The seat is not usable at all but its not a safety issue? - PER HONDA POLICY! This is nice too we had a free? oil change because when we bought the van is was about ready for the 1st oil change. The still charged me approx. seven dollars for misc. parts? Then they want to give me 5 dollars off for the next oil change for our trouble. The last oil change took 4 hours. I think we will have some one else do it! Tuesay we are suppose to drop off the van again for them to work on the rear seat all day! Needless to say we likely will never purchase Honda or from Renner again unless something drastic changes. In fact before this is over we may have to get a lawyer involved per lemon law.

I would not recommend this dealer.