Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Fair negotiation, and friendly and helpful sales people

By Jeepsrtyates on 10/20/2017 at 8:15 PM.

I had a good experience with this dealer. Marina Was exceptionally patient with my shenanigans and tight negotiations. Overall was very happy with the dealership and service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

CPK employees treated special.

By Love my Jeep! on 10/16/2017 at 7:59 PM.

Nice guy Trevor Hart sold me my new Jeep....I love my Jeep... Jeff also nice guy....when Trevor was preoccupied, Jeff jumped in to speed process up. I would point the finger to Trevor to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Seamless buying experience

By Josh_Weiler on 10/10/2017 at 3:29 PM. Helped by Owen Jayne.

I was in the market for a new truck and Trevor got me hooked up with a phenomenal deal and extremely fast and efficient service. Everyone at the dealership was more than helpful in assisting this purchase and couldn't be happier with how the entire scenario played out. 10/10 would recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An overall incredible experience

By Aidan F on 10/7/2017 at 6:58 PM.

I recently purchased a vehicle that was brought into Wellington on trade in. I checked it out and immediately loved it. Trevor didn't think twice about letting me bring it to my mechanic to get it checked up and safetied which often dealerships don't allow, but he knew it was important to me. Through that process, it involved him driving the car for me to and from my mechanic numerous times, down to another dealership to get a separate job done and paying out of his pocket for it, and ending it off by giving my car a complimentary detailing and fill-up. He kept me completely up to date through the week with the status of the safety, the final cost of the car once he took care of all of the licensing, and even gave me a final few hour countdown because he knew how pumped I was to get behind the wheel. To boot, the day we got together to complete the transaction was his day off, but he didn't want to make me wait an extra day so he worked a few hours to get it done. I would recommend this lad and this dealership in a heartbeat to anyone who is thinking about purchasing a vehicle, new or used.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great friendly staff

By Wayne and Jane Uncer on 10/3/2017 at 1:50 PM.

We traded our Dodge Caravan in on a new one and got a fair trade value. The new van is pretty much identical to our last four Dodge Grand Caravans. Love the ride and the capacity. The sales staff and showroom gang were excellent and ready to help us make our choice. Thanks for a nice purchase experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service!

By PeterBlueMountain on 9/29/2017 at 3:05 PM.

Brent found me the best vehicle I've ever seen in my life! He went all out and went the extra mile to make me sure I was happy. I'm not from Guelph but I will encourage my whole family and my friends to make the multi-hour drive to see him from now on when they're shopping for a new car. I couldn't be happier!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dodge charger

By Danbrown3 on 9/27/2017 at 2:13 PM.

I was looking for a suitable car that was upsize from my last one. Trevor helped me find what I was looking for and was patient with me constantly changing my mind about something.

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
4   Overall Experience
4   Price

Great experience buying new car with Samantha

By Jay Pea on 9/25/2017 at 10:06 PM.

The buying experience with Samantha was excellent, she really is about providing top customer service and ensuring the customer is happy. I had already dropped by a dealership closer to home but was not very impressed by the lack of attension we received. We happened to be driving by Wellington a few weeks later, we dropped in and met Samantha. She answered all our questions, including a number of follow-up calls. When we went in to purchase the vehicle, it was a great experience, she took care of everything. Samantha is has a great sense of humour and made the car buying experience pleasant and fun. Thank you Samantha!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Took the stress out of the buying experience!!

By Julie & Sean on 9/25/2017 at 8:43 PM.

Samantha was very patient with us as we were a bit nervous going from a smaller vehicle to a new RAM. She was more than willing to answer all our questions and go the extra mile without ever making us feel pressured at all and allowed us to go at our pace :-). I would highly recommend Samantha as she strived to exceed all our expectations!! Thanks Julie & Sean

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

New Vehicle Virgins

By tandjn on 9/23/2017 at 4:42 PM.

We bought our first new vehicle (ever!) at Wellington Motors. We had originally been looking at another brand but RAM had excellent offers that were very enticing. We walked in and spent 3 hours with Marina reviewing options for the truck and pricing. Marina was personable and patient which was comforting to first time new vehicle purchasers as ourselves. We added custom features to the truck without feeling pressured and we could get what we want without upgrading to the next trim option. We signed the bill of sale that evening and Marina kept us up to date with progress via text. A few days later we were out the door with the perfect truck and a gift from the latest promotion!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

4th van in a row!

By Dean Curtis on 9/22/2017 at 12:06 PM.

I went into 3 different dealerships looking for my fourth caravan, and Jeff and his team were the clear winners as far as service and price. Very happy with the entire process from start to finish and I'd be happy to work with Jeff and Brad again in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

amazing service ! amazing staff!

By d3vi on 9/14/2017 at 3:16 PM.

I am so impressed with the speed and effficiency of the staff here at Wellington Motors, specifically, with Marina and Vanessa. I recently lost my car to a rear ending incident and was in need of an affordable, comfortable and reliable car. Marina was on top of it and got me test driving my (new) used VW Jetta and the rest is history! Vanessa was amazing and has me covered under a great warranty for a great price! So glad I returned here and have my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

.Honest Sales Rep.

By walker on 9/17/2017 at 1:51 PM.

Jeff was honest and understood our needs and budget. The vehicle was for my son and Jeff made sure that he spoke to him directly to make sure that he understood that this is a responsibility and a new chapter in his life. Vanessa was very helpful with the financing and the warranty options. She understood our budget and made it work for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick Easy car buying experience

By Greg123 on 8/31/2017 at 8:44 PM.

I bought a used Ford F-150 from Trevor. Quick and easy process, no pushy sales techniques. He was able to get me a good price for my trade in. He even mailed out a couple documents I had accidently left at the dealership. I would recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!!

By Wendy & Wayne on 8/25/2017 at 11:03 PM. Helped by Todd Silver.

Thank you Sam and Todd for your help and wonderful service!! We are loving our new Dodge Journey!! Sam and Todd thank you both for all your time and great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Will recommend to friends and family!!

By JulieB on 8/24/2017 at 7:21 PM.

After going to my local dealship, it was a breath of fresh air to deal with Jeff and the Wellington team. He offered a great price for my trade, with no slick sales gimmicks on the purchase of my new Jeep Wrangler. I was relieved to have a patient, no pressure salesman. He even offered to come in early to deliver my vehicle. Thank you again Jeff for the easy transaction! I will definitely be back for our next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Sales Experience

By Vito and Joan on 8/18/2017 at 4:37 PM. Helped by The showroom receptionist on Mon. Aug. 11 was helpful in printing up insurance document..

Benjamin Ekres gave us all the answers we needed, from our first phone call until we were ready to drive away with our new van. He was patient and helpful in dealing with our specific requests for this vehicle. Benjamin's professionalism and pleasant, friendly manner contributed to a very positive sales experience for us. We will be recommending him and Wellington Motors to our friends and relatives.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best dealership I have been to in many years

By Bill & Nancy on 8/16/2017 at 10:07 PM.

Peter Arnold was exceptionally helpful advising and putting together a deal my daughter could live with. With his personality and attitude he is a definite asset to this dealership. We had contacted other dealerships in the area with no success. Thanks to Wellington Motors and Peter Arnold My daughter has a better vehicle than she was expecting to get for the money she wanted to spend. We are from London, short drive for huge savings.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stellar!

By Jon Hebden on 8/11/2017 at 5:55 PM.

I had the pleasure to have Jeff Shackell as my sales representative. From day one, Jeff was honest, transparent and patient with me while I was choosing my new truck. He was very knowledgeable in the various features and add-ons that I enquired about and gave me his honest opinion on the exit strategy of each feature. He really made sure that I received the most truck for my money and came in exactly at the payment structure that I was hoping for. He didn't try to up sell me on anything I didn't need. I would recommend Jeff Shackell to all of my friends and family and will be working with him again for my next vehicle. Thanks Jeff! Jon Hebden

I would recommend this dealer.

Overall Rating

2.7  

3   Customer Service
3   Overall Experience
2   Quality of Work

Purchased a used fiat 500. In Jan 2017.

By Lisa Hatt on 8/2/2017 at 8:43 PM.

Just one problem.... financed a use vehicle in Jan 2017 was told me second set of keys were being sent in and I would be called when they arrived from rental company in which it was previously leased. About a month later I called and was told my vehicle wasn't sold with 2 sets of keys. (WHEN I PICKED UP CAR I WAS GIVING AN EXTRA KEY CHAIN FOR THE SECOND SET.) Any way I was then told that by my sales person that they would see if Wellington Motors would pay half and I would pay for half of a new key. That would be in March. I haven't heard anything from them since... I guess since I already have the car I don't matter. I was happy with my experience to begin with but now not so impressed.

I would not recommend this dealer.