Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.7  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Ask for Kyle, he’s very personable, professional,...

By Wendell on 10/10/2019 at 8:13 AM. Helped by Kyle Fraser.

Ask for Kyle, he’s very personable, professional, attentive and will do everything possible to make the customers comfortable and happy! I bought a new Warlock, he made me feel at ease and helped me with any questions or concerns even after I bought my new vehicle home!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Jeep Renegade

By Kerry B on 8/9/2019 at 10:32 PM. Helped by Tibor Svitek.

This is our 2nd purchase this year with Tibor Svitek at Wellington Motors. It’s because he goes above and beyond for his clients that we recommend him to everyone we know. Even though we are hours away, we make the trip because of him. Special mention to Emily who assisted as well!! Thank you for caring so much for your clients. See you for our next purchase!! Regards, Kerry B

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great people, no pressure and very knowledgeable

By Jeepfamily on 6/19/2019 at 8:11 PM. Helped by Olivia Peller.

They are helpful, knowledgeable and very friendly. No pressure tactics therefore a great dealership to deal with. Overall a very satisfied feeling when leaving with our new purchase

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Reliable and very good service no discrimination.

By Dante on 6/6/2019 at 4:07 AM.

We felt that we are in good hands. Very approachable and friendly, no discrimination at all. They help us to find a nice vehicle for us. Highly recommended. Thank you very much. God Bless and More Power.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Love my new truck

By Caradd on 6/4/2019 at 12:39 AM.

My experience started out poor but turned around and ended great. I would definitely recommend this dealership in the future and would recommend working with Andrew

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth Transaction!

By tomahawk720 on 5/24/2019 at 1:26 AM. Helped by Tibor Svitek.

Thank you to Tibor Svitek for a wonderful experience at Wellington Motors! We love our 2017 Ram 1500. A+ service, highly recommended place to do business with!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy going experience!

By Dodge girl on 5/17/2019 at 1:54 PM. Helped by Kyle Fraser-Audit, Michelle Rowsell..

My husband and I dealt with Kyle Fraser-Audit! He was awesome! Made the whole ordeal painless! We traded in our Spyder and old Ford truck for a new Dodge Ram hemi! Kyle and Michelle explained everything and made sure we got the best deal! It didn't hurt that there was a sale on too! We couldn't be happier! Wellington motors is fantastic! The staff are A1. Thx again Kyle! 😎👍

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service - Repair -Amazing Service

By MickJ on 5/4/2019 at 6:39 PM.

I wanted to Thank You to service advisor Sam K, I bought my car in with my son thinking it was going to be a quick repair. Sam told us it was going to take a few days and within mins we had a rental and were on our way. He gave a date the repairs would be complete and that promise was kept. So refreshing to deal with somebody who get's customer satisfaction is top priority. Great customer service! and he was great with my son:-) Micki Joaquim

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prompt courteous service.

By Bakkerlane on 4/2/2019 at 4:47 PM.

I am very satisfied with the service I received at Wellington motors the sales staff (Jeff Shackell) was courteous and friendly answered any questions I had. I would highly recommend this auto dealership to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ram 1500 Satisfied customer

By Very Happy Ram 1500 Owner on 3/31/2019 at 1:23 AM.

Awesome sales and service at this location, I have dealt with many dealers for sales and service and this one is the best! Many thanks to the sales and service staff at Wellington!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great Experience

By Sydney on 3/7/2019 at 2:49 PM. Helped by Mark Hardinge.

Recently purchased a used Hyundai Accent with the help of Mark.I was a little nervous as it was my first time buying a car but, I ended up having a great experience from when I test drove the car to when I got to bring it home. Mark was very friendly and helpful throughout the entire process. I am very happy with my experience at Wellington Motors.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Stay far away from this dealership!

By cryssi996 on 3/4/2019 at 9:45 PM.

What initially started as a pleasant experience, turned sour fairly quickly. We were looking into options into returning our current vehicle because it wasn’t the right fit for our growing family. Our current vehicle was leased, and we knew we were over our KM allowance (our original intention was to buy out the vehicle, so this wasn’t a concern for us). We knew that there would be a cost to return the vehicle, and in speaking with a sales rep at Wellington Motors, the figures he provided seemed very reasonable. As a result, we signed papers to purchase a new vehicle. The following day, we had another look at our lease papers (which we assumed Wellington Motors would have done before quoting us the return fee on the vehicle), and the figures that were provided to us were off by about $4,000. Not a small number, and ultimately we decided to not trade in the vehicle. We were able to secure the funds to buy out the vehicle since our lease was up in a few months. We brought in a Cheque to Wellington Motors, and the following day they provided a bill of sale, and the ownership of the vehicle into our name. Fast forward to today, almost 4 weeks later and Wellington Motors has decided that they don’t feel it necessary to pay the Leasing company for our vehicle. Which means we have had to pay one of the lease payments that was already included in our final payment. Not to mention the fact that they are withholding OUR money, which is due to the leasing company. The leasing company has now been involved (since no one at the Dealership will return our phone calls)and after first claiming they knew nothing about the sale of our vehicle, Robert Hall (a sales manager at Wellington Motors) has assured the Leasing Company the Cheque would be sent on February 22. I know mail is slow in Canada, but I’m fairly certain you don’t send 5 figure Cheque via regular mail. The only reason it could have not been delivered was if it was never sent in the first place. I’m not sure what Wellington Motors gets out of these shady business practices since the money is not theirs to begin with, but I would stay as far away as possible from anyone at this dealership. It’s quite obvious that they have no business sense, and are not interested in helping anyone but themselves. STAY FAR AWAY GUELPH!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Our new 2019 Jeep Cherokee

By Vinnie on 2/16/2019 at 5:05 PM. Helped by Steve Tokar.

Just picked up our 2019 Jeep Cherokee Sport and couldn’t be happier. Our salesman Steve Tokar was helpful, professional, and worked with our wants and needs. He never tried to sell us something that we didn’t want or could afford. Not surprised though as my wife and I have always had nothing but the best from their service department. finance manager Vanessa was equally as helpful. I would recommend Wellington motors to all Thanks to all Vinnie

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great people

By tj12 on 1/27/2019 at 2:15 PM.

Friendly atmosphere Clean and welcome dealership Would come back Dealership is easy to get to and lots of room to look around at new or used vehicles

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle Purchase

By tbland on 12/10/2018 at 3:38 PM. Helped by Michelle.

From start to finish Andrew was very professional and understanding of my needs in a new family vehicle. Wellington Motors was overall a great experience. I would recommend this dealership to anyone looking for a new or used vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By George on 10/15/2018 at 8:59 PM.

The people who were helping did a wonderful job. Bought my last vehicle from you and still have it. Everytime I have come to the dealership it is a wonderful experience. Always recommend your dealership to everyone I talk to that is looking for a vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Fiat Finder

By Lara2008 on 8/1/2018 at 9:34 PM.

I called early in the day and Bruce from sales answered in a super friendly manner. Bruce answered all my questions except one and offered to call me back. Within minutes Bruce provided me with everything I needed over the phone in order for me to know that I should venture to the dealership. Bruce was available at the time we scheduled, ready with the car we spoke of, and was incredibly pleasant! There was no pressure and a warm welcoming atmosphere to the dealership. We ended up buying that same day!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Warranty work done no problem

By Dave 100 on 7/16/2018 at 9:58 PM.

I had a hood replaced on my Caravan. Despite how busy and how many there were to be done it was done in a timely manner. Very happy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent sales and service

By Jeepfam on 6/3/2018 at 4:21 PM.

We recently purchased two new Jeep vehicles from Wellington Motors. Bruce Merritt was extremely helpful and patient as were the finance department. We have previously purchased 4 other vehicles from Wellington and will continue to do so as their service and professionalism are exceptional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By RLongstreet on 6/2/2018 at 7:29 PM.

We had an excellent experience with Jerri, she went above and beyond our expectations. She ensured we got everything we wanted and more! Service was quick and easy. I would absolutely recommend Jerri and Wellington Motors to anyone looking for a vehicle, and plan on coming back for any future vehicle purchase.

I would recommend this dealer.