Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Two awesome guys

By Lewellen’s on 10/16/2019 at 11:05 PM. Helped by Hector, Ernest.

Went to check out some Camrys at Wesley Chapel Toyota. Hector was our original guy and was so knowledgeable about everything on the Camry. Let us take our time. No rush. We ended up leaving so we could check some other vehicles out. We came back a few days later after my husband decided on the Camry. There were several dealerships where we got out , looked around, and no one ever came to talk to us. But I’ve got questions so I loved the fact Toyota was so eager and helpful. When we went back to Toyota hector was with someone else so he asked Ernest to assist us. He was perfect for us. Laid back. Not aggressive. Again let us take our time. We ended up getting the Camry and my husband is thrilled. Thanks guys for all your help. FYI. The sales manager was not friendly at all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, Friendly, Fair!

By Tyelorallen on 10/15/2019 at 6:18 PM. Helped by Caroline Briggs.

Fast, friendly and fair! My experience was great with this dealership and it’s associates. Caroline Briggs was my salesperson and she was very pleasant, thorough and straight forward which I appreciate. I shopped around at a few different Toyota dealerships and this one was very easy going (doesn’t hound you on the lot) and made sure I was comfortable throughout the buying process. Thanks again Caroline and Wesley Chapel Toyota, will definitely recommend! Let me add that Caroline waited around for my partner to arrive for about 30+ minutes, meanwhile still making sure I was comfortable and making sure I was her only focus. Often salespeople help others or ask for an eta and what not, this was such a relaxed experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Car Buying Experience!

By Robin R on 10/15/2019 at 12:52 AM. Helped by Caroline Briggs.

I purchased a new 2019 Highlander from Wesley Chapel toyota last week. Caroline Briggs was my salesperson and she made the entire process easy. I got exactly what I wanted, for the price I wanted to pay. Caroline went above and beyond to keep me informed every step of the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Greg on 10/12/2019 at 5:11 PM.

I came here because mu wife has been getting her company car serviced here and has always been treated very well. Zach took great care of me.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I just brought a new 2019 rav4 from Jake peck who was a...

By Jen on 10/9/2019 at 4:26 PM.

I just brought a new 2019 rav4 from Jake peck who was a great rep. He was knowledgeable and we didnt have to wait long for anything. In and out in 2 and a half hours i was done the process was painless! :)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Happy Customer

By Happy Customer on 10/11/2019 at 5:39 PM. Helped by Kurt Mathieson and Waseam.

I actually live within 1 mile of another Toyota dealer, but 2 of my friends recommended that I try Wesley Chapel Toyota first, and I was not disappointed. I spent 90% of my time working with Kurt, and although he advised me that he was fairly new - I can not say enough about how good I felt working with him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Issac Mammen is the man

By Highlander on 10/10/2019 at 11:07 PM. Helped by Issac Mammen.

Wasn't planning of buying a car that day but Issac Mammen got me the exact car I wanted and hooked me up on price. I am not a full price guy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealing with Shamir Bacha was a truly wonderful experience.

By RetiredWildprof on 10/10/2019 at 9:35 PM. Helped by Shamir Bacha -- FIVE STARS.

I've purchased several cars from Wesley Chapel Toyota, but I must say this was the best experience yet. Shamir Bacha handled our sales needs and was extraordinarily helpful in putting my wife an I in our own Rav4's. It was a first time for me getting two cars at once, but Shamir handled our needs extremely well., why isn't his name on the employee list for sales below? It needs to be added pronto!!!! The management staff and finance staff were also helpful with Matt Schemkes making it a smooth process. Fantastic job all around!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Kent Stockton make my experience great and fun great...

By Gcrowe on 10/10/2019 at 1:59 PM. Helped by Kent Stockton.

Kent Stockton make my experience great and fun great staffs they sell nice cars at affordable prices and they work with you I'll recommended this place to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Everyone was so helpful and really took the time to give...

By Briana Baerga on 10/9/2019 at 10:45 PM. Helped by Hector King.

Everyone was so helpful and really took the time to give me the deal I wanted. Appreciated all the help. Hector King was awesome and kind

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Carlos gave us a overall experience he was great and he...

By Gisanny on 10/7/2019 at 5:13 PM.

Carlos gave us a overall experience he was great and he made what looked impossible possible. 100% experience will recommend Toyota Wesley Chappell 100% they are awesome

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks for the hassle free experience.

By Matt on 10/7/2019 at 11:42 PM. Helped by Breanna Snyder ( Sales Rep. ).

Breanna Snyder made our car shopping a great experience. She answered all our questions and was very knowledgeable with the vehicles that were available. Our family was able to pick out the perfect car that met our needs and was not pressured into buying something more. I was very excited and amazed to see the service center on the tour that she took me on and see how clean and professional everything looked. I'm an aircraft mechanic that works inside a nice hangar and our shop is nowhere near as clean and organized as your shop. I have been taking my other vehicle there since I bought it there. And decided to buy this new car there being that I have had nothing but great service from day 1. Thanks again for all the hard work that you guys do to provide the best customer service that I have ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I love you guy Jack P is always awesome and Jacob was...

By Teetee85 on 10/2/2019 at 11:03 PM. Helped by Jacob.

I love you guy Jack P is always awesome and Jacob was awesome as well I’ve been a long term customer this is the 3rd car jack has sold to me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mike Abraham

By Mike Abraham on 9/30/2019 at 1:45 AM. Helped by Mike Abraham.

Mike was a professional, courteous sales rep that listen to what I wanted and didn't waste my time on anything else. View car online, showed up with my daughter, test drove and purchased it. Fast and efficient!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Francisco on 9/29/2019 at 6:02 PM.

Excellent, Hector King have the best Costumer service. Simply is the best. I recommended this dealer and the service of Hector King. Love the Costumer service and my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always have a great experience at Wesley Chapel Toyota

By Frasierjon on 9/29/2019 at 9:35 PM. Helped by John Stonesifer.

I love that John worked with me over the phone to get what I was looking for before I drove the 2 hrs to purchase the car. I'm a very busy person and I didn't have a whole day to spend at a car lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truly exceptional! Excellent

By AniDiaz on 9/29/2019 at 3:22 AM. Helped by Shamir.

Shamir was my salesperson, he was very polite helpful and diligent. Even though that the Highlander was not on my list, Thus team offered me a good deal that I bought the car. A everybody at the five were great!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Over the top Customer Service!

By Chuck on 9/29/2019 at 3:43 PM. Helped by Ed Welch.

If you are in need of a new vehicle please ask for Jeff Latham he really understands Customer service. He met and exceeded my expectations!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Amazing Jack

By Lill cir on 9/29/2019 at 1:02 PM.

My family and I visited 4 times trying to decide. We went from used to new from blue to Luna rock and through it all Jack smiled with a gleam of patience. He has won our respect as he was honest and did not pressure us in any way I can't wait to refer him as we were to him. Jack is amazing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a new Truck.

By Willow on 9/27/2019 at 4:33 PM.

I hada great experience buying my new 2019 Toyota tacoma. Jack made it quick and easy and no surprises.. I would highly recommend buying through Toyota again.

I would recommend this dealer.