Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.6  
Service
1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tacoma 2017

By Happy Tacoma owner on 8/16/2017 at 8:38 PM. Helped by Javier Franci.

Quick and easy purchase. Javier was honest and friendly. The dealership had a great selection of tacomas. West coast a no pressure dealership. I would definitely recommend to family and friends.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Very helpful and easy to work with

By Firefighterslayer on 8/11/2017 at 2:35 AM. Helped by Danny ortiz.

The sales team here was very experienced and helpful when it came to the purchase of my new vehicle. The process was quick and easy and made my time their priority

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

experience

By tundra on 8/9/2017 at 8:21 PM. Helped by Osmar, Mark, Doc, Mark.

very good and unstressful experience dealing with everybody that help me buying a new car in this car delearship, West Coast Toyota of LongBeach.Highly recommendale

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Santanu on 8/8/2017 at 1:34 AM. Helped by Bruce.

We had a nice pressure free car buying experience. The salesman was nice And knowledgeable.we managed to get a great price on a used car and even managed 0% loan. Very satisfied

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!!!

By Julie from carson on 8/7/2017 at 12:44 AM. Helped by Danny.

Danny was the most helpful and energetic car sales person that I have met. He was determined to find me a car I loved. He was even willing to drive me to Culver City for a used car! But ended up making me an offer I could not refuse on a higher end model. I am grateful for such a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By HappycarownerJennifer on 8/6/2017 at 8:57 PM. Helped by Leonel Nolasco, Leonard Duran, Oscar.

The staff was very patient with me as I explored and test drove several cars before making my decision. They were knowledgeable about the different car features and very helpful in finding the car to meet my needs. They found me a reasonable interest rate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new car

By Tommyboy28 on 8/6/2017 at 12:27 AM. Helped by Riley smith and Brandon Pettus..

I traded in my old truck for a new car, they went above and beyond to get me what I needed. I would recommend them to everyone.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Helpful and Friendly

By Hanq64 on 8/6/2017 at 2:42 AM. Helped by Danny Ortiz.

We found the car we wanted onlibe and came in focused on that one car. Danny was super helpful and friendly, and the other guys that helped us were, too. The car was cleaned really well and gassed up for us, too. My only complaint is how long it took, which I imagine is somewhat normal, no matter where we would have gone. Overall, happy with the experience and the car!

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great service

By Sher on 8/5/2017 at 5:15 PM. Helped by Bryce, Shawn, Joe.

Bryce at West Coast Toyota was really helpful throughout our car buying experience. He took us out for a test drive, showed us all the cool new features of the car and answered all our questions with patience. He made sure we were well taken care of by offering us coffee and he worked hard to find us the best deal for my first new car as a college graduate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!!

By Jessejames on 8/4/2017 at 11:55 PM. Helped by Aldo Avalos.

The dealership was large,clean and had plenty of vehicles to choose from, knowledgeable and friendly salesperson. The experience from start too finish was a breeze.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and easy with the right price

By New car buyer on 8/4/2017 at 8:44 PM. Helped by Anthony and Sandi Delic.

Fast easy new car purchase experance. The guys were not pushing, the pricing seemed very competitive to me and I did not have to haggle. Was a little disiponted on my trade in value but was satisfied overall.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Smooth1 on 7/30/2017 at 12:07 AM. Helped by David.

I had a great experience, West Coast Toyota gave me a great deal on a new car and they offered a good selection of used cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent car sales

By Cpcortez01 on 8/1/2017 at 12:25 AM. Helped by Raúl Fregoso.

We love the service that was provide thru the whole car purchase. Very helpful he provide all the information we need and feel very confident on buy my new truck

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
2   Friendliness
1   Overall Experience
4   Price

Needs improvement

By Prius prime lover on 7/29/2017 at 8:08 PM. Helped by Jamie.

This dealer does not have the customer's best interest at heart. They are out for a sale at all costs. I am only going to the car broker in the future -someone who knows the laws, can cut the deal, and all I have to do is pick up the car.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and helpful

By Jcm0901 on 7/29/2017 at 7:34 PM. Helped by Jamie Martinez.

Jamie Martinez helped us to buy Toyota Prius Prime and he was very knowledgable and patient with my requests. Other staffs were also friendly and gave us all the information and explanation we needed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

overall great service!

By YaritxaV on 7/29/2017 at 6:43 AM. Helped by Jaime Martinez and his son..

I was in the market for my first car, I work near west coast and decided to drop by. I was set on White Toyota Corolla and find the perfect one here! Everyone ,from the moment I walked in, treated me amazingly. Most importantly, they treated my dad with respect and insured he felt comfortable with the decision i was making. Overall, this dealership is great and works with you and for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

He was very straight to the point and helped as much as poss

By Sammyb9250 on 7/28/2017 at 6:30 PM. Helped by Stevie Ray.

Everything was perfect he was very proficient gave me choices in my price range even after he told me how good of quality cars that Toyota has

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

HORRIBLE! !!!!

By Tiffany91 on 8/23/2016 at 7:01 PM. Helped by Jaime.

Don't ever go there. Not even to change your tires. They are under the impression that consumers are simply dum. They will try anything and everything to scam you and if for some reason you do believe them at the end they will not hold their end of the bargain. I had to call Corporate Toyota and submit a claim for the damages done to my vehicle after taking there for service.

I would not recommend this dealer.