Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.7  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service

By Tom123 on 8/17/2019 at 1:59 PM. Helped by Jason Foerstel, Jeff Roberts.

I had an amazing experience at West County Honda. The staff was attentive and made sure I was satisfied with my new car. I would recommend this dealership to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Talandis23 on 7/17/2019 at 1:11 AM. Helped by Roy White.

Roy did an awesome job. He had an awesome friendly attitude I would definitely come back for my next car. I’ll be recommending everyone to Honda West County

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car Honda!

By Dbauer3671 on 6/1/2019 at 9:29 PM. Helped by Jason F.

Jason F did a wonderful job showing us the Honda C-RV and West County Honda gets a high recommendation from us! Go by and buy!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My first new car

By Peter123 on 5/17/2019 at 10:31 PM. Helped by David Ransom.

We came in to look at the Honda CRV late one evening not expecting to like it as much as we did. David helped us and he was wonderful and we ended up buying the car the next day. It was a great dealership with impressive service and we are very happy with the car!

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good salesperson, Jason.

By JB on 4/27/2019 at 12:09 AM. Helped by Jason.

Good salesperson, Jason. Knew his cars. Was courteous and good listener. Totally out of his control was the time it took to complete the paperwork. Our WAIT time was almost 2 hours. Not good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Margaret on 5/5/2019 at 11:59 PM. Helped by Jeff is great, too..

Klint was extremely helpful in explaining all of the options available on the model. He's a great salesman, very professional. Highly recommend him to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Chloelaw on 4/17/2019 at 7:07 PM. Helped by Clayton.

Clayton made me feel extremely comfortable and well taken care of in the process of buying out my lease. It was quick, easy, and efficient! Highly recommend for Honda purchases!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledgeable, Helpful, Prompt

By LLZ62 on 4/17/2019 at 2:46 PM. Helped by Mike Knollhoff, finance department members.

Our sales person, Mike Knollhoff, was knowledgeable and helpful in finding the car and getting the deal we were looking for. The finance department worked to keep us at the payment level we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good Experience

By Albert on 4/17/2019 at 12:04 AM. Helped by Jason, Kea.

They are all professional and provide every document I need to me. It's a comfortable experience for both the test drive and talking with the sales.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Honda Fit Purchase

By Honda Fit1 on 4/13/2019 at 4:07 PM. Helped by Jason Cribbs, Sandy, and Joe.

Great experience overall purchasing a new Honda fit. Jason Cribbs the Sales and Leasing Consultant was great to work with and was easy to talk with during my time there. Jason was in the Navy if you want to support our Military friends. Joe and Sandy in financing were very professional and well spoken. Joe can recommend some good oil if you have a high performance car. Now for the real review, the coffee and popcorn was excellent. I think I spent more time haggling over the price because the coffee and popcorn was going down easily. The tunes were solid with a heavy emphasis on the 80's and 90's. My only real complaint was West County Honda does not allow people that work there to eat the popcorn. I felt bad for Joe but I kept eating! The policy should be changed for people that served in the military should get popcorn. Also, heard the cookies are legit.

I would recommend this dealer.

Overall Rating

1.5  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price

SCAM!

By Ronbo on 4/12/2019 at 11:25 PM. Helped by Sarah.

This dealership contacted us from our used car ad and offered to buy our 2015 Honda CR-V “SIGHT-UNSEEN” for $16,000; after taking off work and driving 25 miles to the dealership, they offered $15,000... saying “oh it needs new tires” and we have to “treat the interior for smoke 4 times”. Not exactly “SIGHT-UNSEEN”!!! This car does not need new tires and even if it did $1000 is BS! Also, the car was professionally detailed when we put it up 4 sale and I changed the interior air filter...no smoke smells! These Guys are selling simular, but not as nice, CR-V’s for $18,000-$21,500, this place is a SCAM! Avoid these guys!

I would not recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Very good experience

By KarenS on 4/1/2019 at 5:42 PM. Helped by Jason.

Our salesman was very knowledgeable and listened to what we wanted. Worked with us to make a deal that we were happy with. Process to get all the final papers/financing completed took way too long. Otherwise very happy with the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thach was very helpful!

By osmundsen on 3/31/2019 at 3:09 PM. Helped by Thach Le.

We just purchased a 2019 Honda Odyssey from Thach Le at West County Honda. He was very patient and took the time to walk through all the options with me. In the end, we got a great deal on a great car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Enjoyable experience!

By Car2019 on 3/29/2019 at 1:35 AM. Helped by Jason.

We recently visited this dealership in search for a new car. Jason did an awesome job showing what we were looking for and offering other suggestions, too. We haven't made a final decision yet, but will definitely be back to see Jason. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The salesmen were awesome, very informative and helpful.

By Denny on 3/26/2019 at 1:31 PM. Helped by Tom Sarna, Steve Yazawa.

I would highly recommend West County Honda. The sales staff are very helpful and informative. Helped us with purchase and went way beyond what I expected. New the car very well, helped my wife learn all thr electronics and gizmos. Would really recommend them. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive buying experience

By AS on 3/23/2019 at 12:29 AM. Helped by Mike Knollhoff.

Our sales representative, was straightforward, helpful, and easy to work with. He impressed us as honest and reasonable. Smoothest car-buying experience we've had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfection

By Denedav on 3/22/2019 at 6:49 PM. Helped by Mike, Tod, Jeff and Jason.

Cannnot say enough about the great care and respect that I received purchasing my 2019 Civic. You’d have thought I was buying a Bentley! Mike Knollhoff you were professional, knowledgeable, no double talk or any pressure, thank you. I really was treated with great care from start to finish. Tod, Jason, and Jeff thank you also for taking the time to introduce yourselves, to get to know me and for treating me with so much respect. And for the skeptics, I don’t work at West County Honda or have any friends or family that work there either. 🙂

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Pleasant.

By Glor75 on 3/21/2019 at 2:53 AM. Helped by Mike Knollhoff.

Answered my questions. Explained things in a way I could understand. Did not feel pressured. Felt comfortable. Gave me things to think about before I choose a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jason Cribbs

By Batbry on 3/10/2019 at 2:12 PM. Helped by Jason Cribbs.

Jason Cribbs went above and beyond to be helpful as I purchased a car for my teenager (gulp). He was informative, professional, and genuinely helpful. I would recommend him to anyone looking for a new (or used) car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Mike at West County Honda

By Westerns317 on 3/10/2019 at 12:21 AM. Helped by Mike Knollhoff.

Our experience buying a car was made so simple working with Mike Knollhoff. He is caring and made the process easy! Definitely look him up if you are in need of a car and want personal service!

I would recommend this dealer.