Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional teamwork

By Willman Family on 9/25/2019 at 2:44 PM. Helped by Kayla, Kelly, Charlene.

Purchasing our new vehicle with Westlock Ford was the best choice for our family! Friendly and knowledgeable sales personnel made the decision/transactions seamless. Best service all around!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I have used Westlock service many time and it’s great.

By NonaJones on 9/23/2019 at 2:23 PM. Helped by Kelly, Brandon, Char..

The Westlock Ford team was friendly and very helpful finding the right truck for me. My favourite part of my buying experience at Westlock Ford was the fact they were not pushy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy first Diesel owner

By Happy first Diesel buyer on 9/5/2019 at 1:13 PM. Helped by Kelly (Sales), Char (Finance) and sorry but can’t remember the service folks names or the gentleman that did my walk through but all were amazing people!.

The folks at Westlock Ford were amazing to deal with which made the process of buying my first diesel truck a relaxing one. The sales person Kelly is very knowledgeable on the units I inquired about and was always in touch when any questions arose. The finance lady Charlene was amazing and made the normal but redundant process of approvals and documentation very easy and enjoyable. The service department were also amazing and answered any questions, no matter how dumb based on this being my first diesel truck. Also I had some 3m film to protect the truck put on and some mud flaps and the service department along with the installers were great. In closing, I highly recommend Westlock Ford and have already spread the good word about them and my amazing experience. I know where I’ll be buying my next vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By Justin on 9/5/2019 at 12:55 PM. Helped by Paul.

Friendly staff and great prices. Great buying experience worth the drive out from edmonton to have the better service and prices given at westlok ford

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Ford man

By Happy ford man on 8/10/2019 at 1:54 PM. Helped by Kayla, Kelly.

the staff where great and helped me find exactly what i wanted, even going out to find one at another dealer as they did not have exactly what i needed on the lot. Very accommodating group of people.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent experience with thexstaff

By F150 lover on 7/31/2019 at 1:57 PM. Helped by Braden Charlene.

The staff are very friendly and helpful. They find what you a looking for and make sure you leave knowing all there is to know about your vehicle. The experience was very fast and they didn’t throw in any hidden cost when finalizing the deal. Their service department staff are very good and everyone at westlock are very friendly.. when you walk into this dealership after buying a vehicle they know your name and always ask if you are happy with your purchase and are willing to help if you have any questions or issues with the purchase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Only place to go!!

By golfblairsy on 4/23/2019 at 6:02 PM. Helped by Paul, Braden, Charlene.

The staff here is amazing, they go the extra mile to make any experience satisfying!! The only place I will ever go to buy a vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome staff

By Ryan1983 on 9/18/2018 at 5:25 PM. Helped by Paul.

The staff at Westlock ford awesome, this was my best experience purchasing a vehicle I was quick and pain free. Would definitely recommend them to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and friendly

By Tracy on 7/9/2018 at 12:28 PM. Helped by Charlene, Brandon.

Thank you to Charlene for going the extra mile to help expedite my application. Lost my car to a flood and needed to get into my car quickly. Great customer service- flawless. Thanks to Brandon as well very professional young man. Thanks Westlock Ford

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer relations

By Fordicus on 6/15/2018 at 5:11 AM. Helped by Charlene, Paul.

The staff at westlock ford are superb. Helped me out the whole way and gave me service that many other dealers lack. Pressure free environment and tons of support both prior to and after purchasing my new truck. I highly recommend dealing with these folks at westlock ford. My families dealt with them long before my time and their service continues to stand out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bent over backwards

By Carlson family on 5/29/2018 at 5:21 PM. Helped by Kelly.

Hi. I just purchased a 2018 f150. And the sales team went the distance to make my family and myself happy. I have recommended this dealer and will continue to do so. I can’t believe how hard the work to get the deal done the right way on the right truck. Thanks a million. The Carlson Family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality repair and maintenance in a timely manner.

By Average.car.guy on 12/30/2016 at 5:57 PM. Helped by Michelle.

Continually striving for excellence. Always friendly, service work starts and ends on time. Always helpful, always willing to go the extra mile to try to please the customer (within reason)! Have found this dealership quite willing to address a problem numerous times if need be to achieve satisfactory results! Quite happy dealing here the last 16 years, having now purchased 4 vehicles from them!

I would recommend this dealer.