Dealer 2-Year Rating

Overall Rating

3.8 / 5
Customer Service
3.8  
Friendliness
3.9  
Overall Experience
3.8  
Price
3.8  
Quality of Work
3.9  
Service
2.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They are helpful in any situation and are good customers

By Nonewnews33 on 9/27/2018 at 6:00 PM.

They helpful with any situation and won't to see the best for there customers. I would recommend to other friends and family in my town

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Matram was amazing

By Maria on 9/10/2018 at 6:47 PM.

I feel very grateful for Matram she was a great help . Helped me find exactly what I was needing. Very professional and consedirate !!! Will recommend to all my family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great expirence

By Huda123 on 9/6/2018 at 1:08 AM.

My experience was wonderful from start to finish, Maryam did a great job in understand what we were looking for, everyone else was also very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Shear Salon on 9/4/2018 at 12:12 AM.

Everyone was very professional, and very friendly. The waiting time was not that long. The outcome was wonderful , I was also happy with my financing, and the financial lady that helped us. I would recommend this to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent staff

By Ug1994 on 9/3/2018 at 4:17 AM.

All the staff was very friendly from start to finish. maryam was an excellent help. Will recomend Westway Ford to all my friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New purchase

By Paris123 on 9/1/2018 at 9:31 PM.

I absolutely love my new car !!! Johnny was by far the best salesman I’ve ever had I would definitely recommend him !!! Thank you so much

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2018 Ecosport

By Bass3121 on 8/30/2018 at 1:13 AM.

I have nothing to comment except the paperwork to to long. Love the car but the hassle of going back and forth to make it happen take to long.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy the way they treat me here in this dealership.

By Ritasolis771 on 8/30/2018 at 3:11 AM.

Here at westway Ford they always treat me like family And they help in any way they can I'm thankful for this dealership So I would recommend my friends and family to this dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Dianaavxo on 8/29/2018 at 12:53 AM.

Great customer service, Thanks to Johnny for being so patient and making it an amazing experience. He knew everything about the car and convinced me to buy it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By Charles on 8/29/2018 at 3:43 AM.

I recently visited Westway Ford in Irving and all I got to say is what an amazing staff and great environment. Johnny Portillo was helping throughout my journey as a first buyer and he understood what I was looking for and answered every questioned I needed to know about my future buy. I believe every buyer deserves a sales rep as knowledgeable as Johnny, as he makes it as easy as possible. Thank you Ford the great training you provide!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent experience

By DallasMan69 on 8/28/2018 at 11:49 PM.

The young man really helped me out ealier. Super polite and helped me take care of the information I needed. Will definitely recommend this to friends and families.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professionalism

By familyman85 on 8/28/2018 at 10:55 PM.

I came to Westway Ford with my wife looking for something that would be good for a growing family and we decided on an Explorer because it would work best for what we need in a vehicle. The staff was very friendly and professional, and were happy to help us with all of our questions and any concerns throughout the sales process. We left with a new car that we're happy about and I know we'll be back whenever my wife is ready for something new to drive for work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Treated very respectful and got the job done

By King ranch 1 on 8/28/2018 at 8:46 PM. Helped by Can not remember everyone good job.

Very friendly Johnny did a excellent job from texting me and calling. They took very good care of me I have referred several people to you all and will still tell them to come there to get a car or truck. Thank everyone for their commitment to the customers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Iv1234 on 8/28/2018 at 7:58 PM.

The salesman irsael was very nice and friendly answering all my questions and didn't felt pressure by him to buy while I was browsing. Will come back and see him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Henrymichel on 8/28/2018 at 5:19 PM.

My wife and we’re looking for car so we decided to try ford and we spoke to Johnny Portillo. He was very helpful and knowledgeable. I recommend coming here for your new car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Johnny356010 on 8/28/2018 at 2:48 PM.

Israel was great help and very knowledgeable on the vehicles he was presenting me. Very glad I came in and met with him. Knew exactly what he was talking about and made me feel at home.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Hard working team!

By dm1234 on 8/24/2018 at 1:55 AM.

The most caring dealership that I have ever worked with and I really appreciate everything that they did for me and how they took the time to help me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nos atendio super bien!!

By El Pipiripau on 8/26/2018 at 4:42 AM.

Compramos 3 vehiculos de Efrain. Les recomendemos al paisa. Yo compre una foringa usada con millas pero perrona. Luego le mande a mis hermanos y compraron un mustang y camaro. Todos van a verlo.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new car

By Chrisnofix on 8/25/2018 at 10:32 PM.

I am so happy with the service I received. Efrain broke everything down for me and got me in a car I wanted, while still working in my budget. Was very friendly and made me feel comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman

By Javierb09 on 8/25/2018 at 7:52 PM.

Found the car I was looking for online and when I came in I spoke with Efrain. He was very helpful and very knowledgeable. He took his time to help me understand everything and to go over all the car details with me. He made sure I was happy with my choice and even after I bought the car he still went out of his way to follow up with me and make sure everything was running smoothly with my car.

I would recommend this dealer.