Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.2  
Friendliness
4.5  
Overall Experience
4.1  
Price
4.3  
Quality of Work
4.3  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The service and staff was excellent as I expected it to be

By Bajan on 1/5/2018 at 3:40 AM. Helped by Ananda.

Going into this dealership was a very great and worthy experience. On my arrival I was met by freindly professional staff and that made my visit and decision way too easy. The service and delevey was outstanding

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Service

By GVA on 12/28/2017 at 5:01 AM. Helped by Sergio and Walter Najarro.

I've been well attended to from the time I called to inquire, to my visit to drive test and sales, to financing until delivery.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership ever!

By GaaKaa on 12/24/2017 at 2:23 AM. Helped by Amanda, Jamie, Jon.

I've been working with Westwood Honda for almost 10 years, starting from buying our very first used car there (Infiniti G35) to a Honda Civic and now upgraded to an Accord. Amanda, Jon & Jamie have been a privilege to work with, and are very patient, understanding, and truly work at earning your business. During this search, I visited 3 other dealerships and say without a doubt that if you're looking for an amazing experience, drive down to Westwood Honda... You will not regret it! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond!

By Britt1324 on 12/13/2017 at 4:31 AM. Helped by Mark, Ryan, Karen, Heather, Joe.

Dealing with Westwood Honda has to have been the best experience I have ever had with a dealership. I had been in a car accident and wrote off my car a few days prior to just deciding to pop in to take a look at some options. Long story short, the process of my write off has been somewhat of a nightmare but the Westwood team has been so helpful and supportive through the whole thing. Ryan, Mark, Karen, Heather and Joe have all been so awesome, going above and beyond the duties of a dealership and I couldn't be more greatful. Mark was my main salesmen and took the time to get every detail of what I was looking for in a car for my price range. I highly recommend checking them out if you are in the market for a new car!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great service

By Sib 111 on 12/7/2017 at 2:28 AM. Helped by Kelly , Alicia.

Kelly was great, she went above and beyond 10/10. She was very patient with me when showing me the features of my car and she was understandable and kind.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Exceptional Service - Amazing Team

By NT on 12/7/2017 at 4:44 AM. Helped by Matt.

I have been dealing with the Service Team at Westwood Honda for about 6 years now. As an owner of two Honda vehicles I have come to know the staff well. I am always impressed with their high level of service, quality work, and trusted advice. Their dedication to their customer experience was highlighted one late Friday evening. I was leaving work and noticed a warning indicator light on my dashboard. I pulled over to read my vehicle manual and realized that the indication was in reference to the tire pressure. I was only a couple of blocks from Westwood Honda so I thought I would pull in and see if anyone could assist. As I mentioned it was a very late Friday evening and unfortunately the Service Team had wrapped up for the night. Just as I was about to leave, Matt, the Assistant Service Manager came out. I explained the situation and right away Matt was on it. He checked each tire and and made the necessary air pressure adjustments. I knew he was probably on his way out the door, and yet he was incredible professional, polite, and extremely helpful. Thank you Matt for going above and beyond and taking care of a loyal Honda Owner. You, James, and the rest of the TEAM are amazing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service!!

By karlee on 12/7/2017 at 12:43 AM. Helped by Mackenzie.

Mak went above and beyond to make my car buying experiance great! he brought the car to my house to test drive and was extremely helpful and friendly. I will be back for my next vehical!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service from the getgo!

By Taran on 12/1/2017 at 11:08 PM. Helped by Jonathan and Sergio.

Top notch service from the moment I entered the dealership. The sales staff were polished, great at understanding my needs, and offered expert advice. These guys make the car buying experience simple. Everything from the financing managers office to the amazing service at the insurance office was outstanding. Will be buying all my future vehicles at Westwood Honda!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly staff and great service

By Farzin on 11/30/2017 at 7:32 PM. Helped by Saeed Lotfi.

They were very welcoming and knowledgeable about each model of products. They understood why I wanted to trade my car and they suggested a good choice. CR-V It was the best choice for me. Thank you Westwood Honda!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience

By PGcustomer on 11/30/2017 at 6:45 PM. Helped by Josh Neumann.

Things couldn't have gone smoother. Big thanks to Josh Neumann for being so attentive and helpful would recommend this dealer to anyone I actually enjoyed buying a car from a dealer for a change.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
4   Quality of Work

Service Dept. needs a lot of work

By Ian on 11/2/2017 at 10:45 PM. Helped by Mark.

Tried them for servicing on my vehicle and I won't be heading back. Way too long returning calls (actually, not returning them at all), long times on hold and the shuttle has taken over an hour (still waiting, but hey, I'm on the board???) to come pick me up to return to the dealership. It's a shame because my wife and I are current looking at getting a second Honda, but it won't be from Westwood.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Jovie on 10/29/2017 at 3:22 AM. Helped by Kelly.

They are very helpful and precise.showing the best deal to the constumer where it can't to harsh in their budget.best service ever

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We’re happy

By Myca on 10/28/2017 at 9:13 PM. Helped by Mark.

Mark made sure that everything on our transaction went smoothly. We asked for the winter tires to be installed already and it was done when we picked up 3 hours later.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Nissan Leaf purchase

By EVDave on 10/7/2017 at 5:34 AM. Helped by Keith, David, Heather.

Upon doing some casual looking at Nissan Leafs at Westwood Honda, (with a woman who happened by doing the same) we were approached by Keith. He was on his way home, but stopped to talk to both of us. He gave us good info, as well as his business card. There was no pressure, but I contacted him the next day, and subsequently did a deal. I'm thrilled with the purchase of my Leaf! My first EV!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By Jkcars on 10/7/2017 at 12:00 AM. Helped by Mark Blight.

Great experience at Westwood Honda. Very friendly, informative and helpful sales associates. Not pushy at all, just really great service. I would highly recommend it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leasing my first car

By 32323232 on 9/27/2017 at 3:36 PM. Helped by Keith, Amanda, Wes, Heather.

I was nervous when I went to honda because I didnt know much about cars but as I walked in i was welcomed by Keith. He was very friendly and helpful and wanted to make sure I was 100% happy with the car I chose. It all took less than three days to get my car. I was impressed with everything being organized with the paperwork and insurance. Thank you again for everything I am glad I decided to go with honda for my first car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Pressure, Great staff

By Kharris694 on 9/26/2017 at 1:13 AM. Helped by Wes, Lillian.

The service was excellent from the time I walk I walked in the door. Wes was very knowledgeable and did not pressure a sale. Financial services and ICBC on site were excellent too

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Customer service

By H ehteshami on 9/24/2017 at 12:36 AM. Helped by Customer service.

Hi there, I'm one of your customers, I had an service appointment today(09/23/2017) And unfortunately I'm not happy for your customer service I've recommended all my friends to buy Honda and 3 of those have done. But I never do this for sure After 4 hours your guy gave me a car wash coupon? And said you can go in Saint John st for car wash and charged me 285$ for just service! I suppose you must change these manners. Best regards

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
2   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Crappiest service I've ever had

By Neveragain on 8/12/2017 at 6:33 PM. Helped by Mac.

Extremely incompetent sales person, unable to arrange testdrive. "Totally forgotten" appointment despite the fact he called in to remind previous night. Fairytales about dozens of couples queued to buy that exactly car holding bucks in the sweat palms. "Boss has just gone for toilet paper" on the car we booked for the testdrive three days before. "Oh that couple has already taken the key, no it doesn't matter you booked an appointment". Wouldn't recommend Westwood Honda for anyone. Complete waste of time. Really disappointing.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome experience with the sales team

By Manny i3 on 7/24/2017 at 4:36 AM. Helped by Sayeed, Morri.

i was searching for used electric cars and found out that Westwood Honda carries a lot of electric cars. Went there yesterday first thing in the morning as I don't have any appointment with the sales team. Then theres Sayeed and Morri to the rescue, they helped me out on choosing the right car for me with out giving me any pressure. They stayed with me until i was happy with my choice and helped me out with the trade in of my old car as well as the financing. I very happy with my purchase and surely with recommend Westwood for the great service. Everyone is very nice, friendly and helpful.

I would recommend this dealer.