Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Krg on 6/28/2019 at 6:45 PM. Helped by Gregg Mcsherry/Susan Rosa.

Great service and very helpfull.Greg the salesman and Susan the financial person were very easy to deal with.Greg was very helpfull explaining how all the vehicle features.Susan was great also explaining all the warranties and different programs available.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new Kua

By kia, three2019 on 3/3/2019 at 4:53 AM. Helped by Chris, Brandon, Susan, Mike.

This was the first time I left a dealership after purchasing a new vehicle that I felt no frustration or anxiety over the experience. I was dealt with honesty, professionalism and friendliness. Kudos to the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Happy Valentine Sophie on 2/21/2019 at 11:21 PM. Helped by Brendan Greg Mc Sherry.

Excellent overall experuence. Great price. Car had everything I wanted and needed.All of the staff very friendly and helpful. Such a great deal another member of my family bought one the next day😀

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing a new vehicle

By Meera123 on 2/16/2019 at 6:37 AM. Helped by Greg McSherry , Susan Rosa.

My experience at KIA was excellent! They are very friendly, experienced and accommodating. They made the experience of purchasing a vehicle so much more easier and smooth!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They made it easy!

By Heather F on 12/14/2018 at 9:47 PM. Helped by Chris Gervais, Kyle Kao, Susan Rosa.

My experience with Regina Wheaton Kia was superb ! Browsing for a new vehicle can be overwhelming but I was approached within minutes by a friendly salesman and everything was positive after that. I found the staff very friendly and helpful. Chris Gervais was very knowledgeable on the products and went out of his way at every chance to make it a good experience . The financial manager Susan Rosa was equally great to deal with, She made a stressful situation relaxed and was friendly , efficient and explained every detail with professionalism and even humour :). I highly recommend Wheaton Kia and Chris Gervais as your sales consultant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Christmas Came Early

By Biancaaa on 11/20/2018 at 8:39 PM. Helped by Mike, Susan, Kevin, Kyle.

*SHORT STORY* : I want to thank each and every one of the individuals at Wheaton Kia that helped me get a solid price in a safe vehicle. They made me feel heard and also gave me all the features and accessories I was looking for. I have never before felt so comfortable in a dealership let alone any other setting where I was spending money or making a big decision. They bent over backwards to make sure my needs were met and made me feel like family. I will never forget my completely wonderful experience here and really implore everyone to go here for their auto needs !! *LONG STORY* : If I could rate my experience at this dealership above 5 stars, I most certainly would. About two years ago when I first started looking at purchasing a vehicle, Kia was definitely one of the top choices for more "bang for my buck". I ended up getting an Optima with a bunch of great features. After switching jobs recently and being on the road a lot, I felt more and more personal pressure to start looking at something a lot more winter-capable. I called Kia on a whim to see what I would get for trading in my Optima before I started looking elsewhere. I was immediately forwarded to Susan , one of the financial managers, and after getting to know me she said she would crunch the numbers and come up with the best possible scenarios for my circumstances (whether it would be with Kia or not). While she was working her magic to see if my Optima's loan would be covered and whether trading in would be financially in my favour or not, Kevin contacted me to discuss what exactly I was looking for. Within a week they had a few options planned out for me so that my Optima loan could be covered and I would be in a safer AWD vehicle before winter. Unfortunately within that week I was out of work for a while and lost a very needed pay check, while my SO was in an accident and in the hospital. The stress was immense but I knew I had to act now if I wanted to capitalize on the great deal they were already giving me. We went in expecting the usual papers and payment plans and the way that Mike (the other financial manager) worked it out after meeting us, we walked away with a ton of extra accessories free of charge, low payments with $0 down, the highest warranty, many many features, AND a 90-day deferral on payments. I definitely cried happy tears that day. To most dealerships, going through that much effort to keep my business is above-and-beyond customer service. But to me, that break takes a load off my chest and peace of mind for both of us when I'm on the road and also means that I will get to see my family this season and go home. They really made me feel like less of a customer and more like part of the family. I will never forget their empathy and kindness and will definitely be paying it forward !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Fantastic Experience

By JudgeWT on 11/12/2018 at 6:38 PM. Helped by Gregg McSherry, Mike Lund.

I recently had the pleasure of purchasing my latest vehicle from Gregg McSherry and Mike Lund . The experience was pleasant. I purchased a used Kia Forte.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Satisfied with the service

By Kiapurchase on 8/29/2018 at 12:34 AM. Helped by Kevin Gau.

Kevin was very helpful in helping us choose our vechicle. He was considerate of our needs and what we were looking for and able to provide good options for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Herbie on 8/9/2018 at 10:10 PM. Helped by Nito, Kyle, Susan, Andy.

I haven't bought a new car in 50 years. It would take a very good salesman to sell me a new vehicle. I was very impressed with the approach taken by this salesman, and would recommend him and the dealership to anyone looking to buy a new car. I am extremely pleased with my purchase.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great Service

By 5Wolves on 7/25/2018 at 5:32 PM. Helped by I forget names.

The staff in the service department are great, they remember you & help find the right solutions. Have always been happy with the service we recieved. Have recomended them because of that and had a friend buy their car. Missed my reward for the referal, but in everything else I have been more than satisfied. When I buy my next vehicle I plan to get it at Wheaton.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Car buying experience

By Julie on 7/17/2018 at 11:19 PM. Helped by Nito.

I recently bought a used Kia from the lot.Nito was very helpful and stayed within price range and did not try to oversell to me.The car starter did not work and the mechanics tried to fix it, I had to leave the car for a day and got shuttle service to work.All staff was friendly and the coffee wasn't too bad either. All in all when done work the starter was fixed and the vehicle ready to go and my questions were answered thank you for making car buying less stressful.I will definitely recommend Nito and Kia.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service, Friendly Staff.

By govind04 on 5/16/2018 at 8:36 AM. Helped by Cameran, Susan & Kyle.

Highly recommended. The staff are very friendly, and welcoming. Cameron is amazing, and super nice sales person. The manager Kyle very helpful, and polite. Great car buying experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Fair to deal with

By Asw on 4/27/2018 at 7:10 PM. Helped by Chris, Nito, Mike.

Knowledgeable and friendly. They know their product and aren’t pushy. I didn’t get too many calls after my first test drive. Buying was easy and they had exactly what I wanted right on the lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome car buying experience!!

By Mintytiger on 4/12/2018 at 3:15 PM. Helped by Chris Gervais, Mike Lund.

Highly recommend going to Wheaton Kia for your next car purchase! The staff there are super friendly and genuine and a pleasure to deal with. Chris and Mike were very accommodating and helpful! Thanks again guys!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

New 2018 sportage

By Craemcwe on 4/13/2018 at 2:33 AM. Helped by Nito Rachel, Kyle, Mike.

Great purchase no hassle an even better sales person thank you Nito! Showed me all the features and set up my phone so I am ready to go! Thanks again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buyers please read!! Wonderful dealership :)

By First Time buyer on 4/7/2018 at 11:24 PM. Helped by chris, Mike, Susan, Kyle, Brandon.

Best first car experience ever! I had Chris as my sales person and Mike as my financial aid and I can say that they were the best ever. They were both so patient with all my questions, they were very helpful and knowledgeable about the vehicle I was purchasing. They were able to work within my budget and were able to offer a great warranty with the purchase of the vehicle. I would definitely recommend them to any first time car buyers and even those just wanting a new vehicle. Out of all the dealerships I went to in the city, they are by far the best. They have genuine service and value their customers, I didn't feel like I was just another number coming through their doors. They also don't pressure you into purchasing a vehicle if it's not right for you, which I thought was very awesome, it was nice not having a car stuffed down my throat :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cam Duck Is your luck !

By Fa1096 on 3/23/2018 at 4:53 PM. Helped by Cam Duck.

Just go find Cam as soon as you get there and you are in good hands. He will help you to find out what vehicle you like and does his best to make the whole process short and sweet. Don’t hesitate to ask him whatever is not clear for you and he explains all needed to clarify it for you . He is so patient, fun , professional and polite. Thanks Cam , you are awesome

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience

By Barb on 3/20/2018 at 10:53 PM. Helped by Mike Lund.

Cameron was awesome helping us buy our new car. His courteous and friendly manner made our experience very enjoyable! Thanks Cam. We look forward to future business with you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By Kimber123 on 3/15/2018 at 6:22 PM. Helped by Nito.

Nito was a fantastic salesman! He made sure that all our wants and needs were considered when we recently purchased a new vehicle. Explained the feature in the new vehicle and made sure we were comfortable with it before we drove away. This was the 2nd vehicle we purchased at Kia with Nito as the salesman!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By Sparkey on 3/8/2018 at 2:08 AM. Helped by Gregg Mcsherry.

Found they listened to what we were looking for and didn't push anything extra on us that we didn't want. Even worked with us to find a price point that would work for our budget.

I would recommend this dealer.