Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.6  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Trading vehicle

By Chandra Yang on 12/12/2018 at 5:31 PM.

Working with Gary was like working with a good friend. He was very honest in helping us decide on which vehicle would best meet our family needs and checked in frequently to provide us with an update on the paperwork process. Overall, the service was exceptional. Thank you Gary! You are a pro at what you do and thank you for your hospitality. -Chandra Yang and Sai Moua

I would recommend this dealer.

Overall Rating

4.0  

4   Friendliness
4   Overall Experience

Purhasing a new car should be fun. GMC appears to have great

By Purchase experience surey. on 12/6/2018 at 9:58 PM. Helped by Donel Reed.

This dealership wants to go the extra mile. I think therer should be more of a sales pitch about the attributes of the dealership during the sales negociation. It also would be helpful to have an amoritizatuon printout to understand the GMC financing and rebate application

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience. Jerry Griffis was great to work with.

By Bwanek on 11/29/2018 at 2:03 PM. Helped by Jerry Griffis.

I was I need of a new vehicle. I called and was greeted by Tim Garrick. Tim was awesome to work with and he put us into the truck we wanted at a very great price. Soon after we purchased the vehicle we had a glitch that made the transmission shutter, (not a drivability issue). I made contact with Tim who immediately put me in touch with Jerry Griffis. Jerry was more than great to work with. He listened to my concerns and had my vehicle picked up at my work place. The vehicle was fixed in a very timely manner and dropped back off at my work. Jerry made certain that he answered all of my questions and did a follow up to make sure the truck was still running properly. I can’t say enough about how great Jerry and Tim were to work with. Thanks guys, you are a testament to how great a business White Bear Lake GMC is.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a used vehicle

By Vanguy77 on 11/28/2018 at 4:28 AM.

It was a great experience! I never felt pressured or that my saleswoman wasn’t interested. Great experience all around. Very quick turnaround. Will be happy to do do business again! Thank you Cheryl!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cheryl Ruedy, Thank You! I now have a great car!

By Rockmeister on 11/26/2018 at 5:59 PM.

Was told i would be taken well care of and so far so good. I will be dealing with White Bear Lake in the future. I'm proud to have Cheryl Ruedy as my new friend and sales person, Thank You So Very Much!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just an enjoyable experience

By Bass14 on 11/16/2018 at 9:47 PM.

Cheryl Ruedy could not be more helpful and informative . When you ask questions or need information she goes the extra mile to get the correct answer in the details that you want . She made appointments and planned ahead for a vehicle I had being delivered so that a lot of extras and add-ons all got done in one day . That in itself is a miracle . Oh and she smiles even when giving you bad news. Anyone should enjoy the attention she gives.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By ScottMahtomedi on 10/19/2018 at 2:46 AM. Helped by Finance dept. Thank you for your recomendations!.

Cheryl Ruedy Sales Represenative was Excellent! Great Customer Service! Cheryl answered all questions and explained all features of the vehicle I recently purchased. Thank You for the experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Truck Purchase

By NewTruckGuy on 9/28/2018 at 4:21 PM.

I was in the market to buy a new truck this fall. Being my first truck purchase, I was nervous and didn't know what to expect. I came to the WBL Superstore after a friend recommended it. I couldn't be HAPPIER with that decision. The folks at the WBL Superstore were knowledgeable, friendly, and most of all, not pushy! They helped me find the truck of my dreams at my pace. Everyone from the sales team, to the finance team, to the management team, they all made my experience unforgettable. Shopping at the WBL Superstore truly is the Premium Experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure.

By John123 on 9/27/2018 at 11:30 PM. Helped by Tony.

A great experience all around, Cheryl was attentive and professional. Great staff, and the truck is immaculate. We were in and out in 3 hours.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Tony M on 9/26/2018 at 3:24 PM.

Our first day looking to replace our 2007 Lacrosse, Tim Garrick New Cars met us and water and experience, knowledgeable and my wife and I decided to buy from him that day would recommend him to everybody.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Lou G on 9/26/2018 at 3:19 PM.

Second vehicle I bought from Eddie, always professional and patient would recommend him again to all my friends and family. Very knowledgeable and fair Great attitude

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cheryl is awesome!

By Brooke on 9/26/2018 at 12:32 AM.

I’ve never had such an easy car buying experience, Cheryl made it such a smooth process, no hassle whatsoever. She was so easy-going and straight to the point and we felt like we got an amazing deal. The finance process was super quick and easy and the Dealership itself was super nice and clean too. I’d recommend Cheryl and this dealership to anyone! We will definitely be going back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Jessica on 9/24/2018 at 1:56 PM.

Cheryl was very helpful and we truly enjoyed our premium experience. We will definitely refer family and friends here. Thank you White Bear Lake Superstore!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just window shopping, but...!

By Dan and Karen on 9/3/2018 at 6:25 PM. Helped by Gary Stewart, Jeff Kloetzke, Ryan Stewart, Cheryl Ruedy.

Gary Stewart greeted us in the used car lot. So genuninely enthusiastic! He made us a deal we couldn't refuse! Thank you to Jeff in the business office for his patience. And Cheryl for taking the time to educate us on the new car. Overall, the best car buying experience we have ever had!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Stephkm002 on 8/27/2018 at 4:47 PM.

I enjoyed working with this dealership. I found my car online and used the chat feature to initially inquire about the vehicle. They put me in touch with my sales rep (Cheryl). Cheryl and I communicate over multiple telephone calls regarding the car. I had all my questions answer before I showed up at the dealership. The only thing remaining once I arrived was to test drive and purchase. The purchasing process was a reasonable amount of time also. Everyone was friendly and helpful. I felt no pressure at all to buy. Overall a great experience.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

No pressure friendly service!!

By Cloquey7 on 8/26/2018 at 11:54 PM.

We stopped into WBL Buick Superstore and were greeted by Cheryl. What a great experience buying a car. Not at all pushy and very knowledgeable about the car. Willing to show us all the options and after our test drive said we should talk over lunch and let her know. Was very friendly and professional. Thanks Cheryl for the service and a great deal on our car!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Review

By Retired on 8/19/2018 at 5:50 PM.

My experience was pleasant and the information I received was appropriate for me to make an informed decision. Cheryl was courteous and professional in working with me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By Doug on 8/18/2018 at 2:38 PM.

My salesperson Cheryl was very knowledgeable about the vehicle. Very friendly and up front about the condition, service history and all the costs associated with the purchase. I would come back for my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cheryl

By xescobedo on 8/1/2018 at 6:09 PM.

Cheryl was veryprofessiona, knowledgeable and a friendly associate to work wit. I would highly Recommend her to any of my family or friends. White Bear Lake Superstore is blessed to have such a wonderful employee.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect vehicle buying experience.

By Dave789 on 7/20/2018 at 3:01 PM. Helped by Jeff Kloetzke.

Very friendly staff, extremely clean and organized sales floor, right to the point ,quick, easy sale. Tried to buy locally and was disappointed. Drove 4 hours to this dealer and was so pleased, I bought a second vehicle here and am thinking of a third. I will always do the drive to deal with Cheryl. Thank you. Dave

I would recommend this dealer.