Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
4.1  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By Lisa F. on 7/10/2019 at 2:03 PM. Helped by Joe Carino.

First time purchasing a Jeep at the dealership although we have been a Chrysler Jeep family for decades. Professional, friendly and helpful staff who are very concerned about the quality of customer service and it shows! Shout out especially to the sales manager, Joe Carino! It is because of him that we happily drove away in our new Jeep. After we completed the purchase, Augie came out to us to thank us and made us feel so special. Highly recommend this dealership as we are happy to now be apart of their Chrysler Jeep family. Will be sending my family and friends your way for sure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By Happy on 6/15/2019 at 11:37 PM. Helped by Tiffany & Dan Morea.

Was blown away with the service of Suresh, Dan, Tiffany & Joe C. What we thought was bad news (car we test drove was already sold) but Joe C was able to find us a Top Line model of the Dodge Durango than the one we drove. Worked with us with price and drove away with a beautiful car! Thank you! Son was the final decision maker:)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very quick simple easy !

By Rjackson on 5/30/2019 at 8:58 PM.

I appreciate suresh very helpful and great deals. Had great experience twice and will definitely recommend coming to this dealership ! See you in 3 years

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Dusan on 5/29/2019 at 12:17 PM. Helped by Main manager.

I had a great experience at the White Plains dealership. Suresh, Joe and the main manager were all very helpful and super friendly. They were resourceful, prompt with returning my calls and made the whole experience very pleasant and smooth. Will definitely look to do business in the future and recommend the crew/dealership to the people I know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Hiimjazmyn on 5/10/2019 at 8:15 PM.

Suresh was extremely helpful and patient with us while helping us trade in my lease for a new one. He got us a great deal and we were driving off with our brand new car the next day! Highly recommend Suresh and the whole crew at White Plains Chrysler Jeep Dodge for your next vehicle. Thank you to everyone!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

By far the best experience we had. GUY is the best!

By DINO and AMY on 5/2/2019 at 1:57 PM. Helped by Ralph and Dan.

My boyfriend Dino leased a 2019 dodge ram 1500 and I bought a 2014 jeep Sahara wrangler. Our sales person guy who treated us like family, he got us great deals! He is absolutely the nicest funniest amazing person we met in a long time We thank him for everything! Also we would like to thank Dan and Ralph in finance for getting us the best deals! We would highly recommend anyone who is looking to lease or finance a vehicle to go to white plains Chrysler Jeep Dodge!! Thank you!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing buying experience!

By Eroc1184 on 4/27/2019 at 10:30 PM.

This will be my third purchase from this dealership and I plan on purchasing a fourth as well, when it's time. The staff is friendly and the coffee delicious. Guy is the salesman to see, he makes it so comfortable that it's more like purchasing from a friend than salesman. Love white plains jeep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Experience

By Kaitlinmara4 on 4/24/2019 at 11:39 PM.

Suresh was great and have helpful!! He Made the whole process very easy. The experience was very efficient and he answered all of our questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

True Satisfaction

By Jimhig32 on 4/24/2019 at 10:08 PM.

This dealership showed exemplary customer service. Suresh was a consummate professional throughout the entire purchasing process. I am recommending this dealership to any of my friends who are in the market for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Jeep Cherokee

By BI&SI on 4/21/2019 at 2:21 AM.

The experience leasing our new car could not have been any better. Suresh was a true professional and was patient and helpful from start to finish.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LOVE MY NEW JEEP !!!!

By Mbella8888 on 4/17/2019 at 2:44 PM.

What a magnificent team at white plains Chrysler Jeep ! Our sales associate Guy made it an effortless process from beginning to end with his professionalism and efficiency! Would definitely recommend using them for all of your vehicle needs !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Francesco Lombardo - You WANT to buy a car from this man!!

By Margret on 4/8/2019 at 5:00 PM.

I was looking for a pre-owned Dodge Grand Caravan GT. I searched CarFax and found five equally acceptable options in the NY area. I research my car purchases thoroughly. I chose to buy from White Plains CJD for two reasons: 1) I knew I was buying a used car, so I had realistic expectations. I called ahead and got a firm, very fair price from the sales manager (also rare!), so the only question was to check the condition of the van. After we spoke by phone, Franco took the time to carefully check out the van. He knew I was driving 30 miles from Rockland County to the dealership, so he sent me pictures of every cosmetic defect that he thought might be a concern, before I wasted my time driving over. I have never met a salesman who worked so hard to NOT sell me a car! When we met in person, I was instantly impressed with his genuine integrity and respectfulness. The purchase process was smooth and efficient, exactly what I was promised when speaking by phone. 2) White Plains CJD only charges a $75 paperwork fee - no dealer prep/transportation fees, etc, at least for my car. Another dealer underbid the same van by more than $1,000, but after adding back their fees, their car would have been more than $1,000 higher than White Plains. Pro-tip: Always call ahead and ask about all the fees charged by a dealership, before you even go to the lot. A great sticker price may not end up as a good deal in the end. I have purchased three in just the last two years. I have never worked with a more pleasant and professional salesman. If you are in the market for a Chrysler, Jeep or Dodge, it is worth any drive to come see Franco and White Plains CJD!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Experience

By Mike 17 on 4/2/2019 at 1:35 PM.

The service from Franco was amazing, made buying a car easy and fun. I came all the way from Dutchess County to purchase here and I'm happy I did. Went to many dealers around 18 to be exact and none but White Plains Dodge were willing to work with me and actually keep my payment to what I was able to afford. The staff was friendly. Highly recommend especially Franco.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All Around Amazing

By Jjgrl813 on 3/24/2019 at 12:44 AM. Helped by Wayne Schneider.

The impeccable service, courtesy, and kindness of the staff at White Plains Jeep/Dodge keeps us coming back. This is our sixth car with this dealership, and we can’t wait to continue our relationship.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Happy

By Beckieforg on 3/23/2019 at 7:58 PM.

Guy was great throughout the whole process, would definitely recommend him and the dealership to anyone. Everyone was friendly and service was fast and easy. Thanks!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Newest Jeep Purchase

By kristahoff on 3/15/2019 at 6:29 PM.

Another great experience at the Jeep of White Plains! Pleasure working with Guy Forgione and look forward to future experiences. Love my newest Jeep Compass!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best ever car buying experience - Oliver is great !!!

By david a on 3/8/2019 at 8:11 PM.

I called on a Saturday, having seen a listing on Cargurus for a 2018 Grand Cherokee with 12,000 miles. Unfortunately by the time I called that car had been sold. The salesperson I spoke with told me that another one had just come in and had not yet been listed. It was also a 2018 Grand Cherokee with 9000 miles. They quoted me an out the door cash price of $33,997. I told them I would buy it if everything checked out. I came in that next morning, and in literally 20 minutes had filled out the paperwork and put down a deposit. On Tuesday evening after work, I came by with a cashiers check and 15 minutes later was driving away. In my absence they had taken care of all paperwork (out of state registration, sales tax, insurance and plates). Amazing !!! I worked with Oliver McIntyre, who was absolutely perfect. Totally straight facts and completely pleasant to myself and my wife. By far the best car buying experience I have ever had. I'd give them 10 stars if I could.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Lori429 on 3/5/2019 at 12:08 AM.

We had such an amazing experience purchasing our new car! We worked with Guy. Guy was such a helpful and informative salesman! So happy with my new car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very very helpful

By Crew on 2/28/2019 at 1:21 AM.

Guy and Rodger and 2 great men that couldn’t be more friendly and extremely helpful!from the first min to the last..every detail was done to perfection!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeepers

By Tony n Mols on 2/25/2019 at 10:06 PM. Helped by Rena Bronstorph, Chris Fontechccio.

Mr. DeFeo, The service we received on our Jeep, met and exceeded our expectations, way over a "10", as it always is at WP CJD!! Chris is a phenomenal Jeep mechanic, and his work is flawless every time, no matter how challenging ! His knowledge and expertise are amazing, and we feel so lucky to have him. He did such a great job! Wow! He has our 100% customer loyalty. And then there's Rena! She is so knowledgeable and efficient, and makes us feel like royalty ! We always look forward to seeing her, she makes us feel really special! After 10 years of doing business with you, of describing the best service ever, I'm starting to run out of "praise" words for Rena and Chris, and that's about the highest compliment anyone could get! These two are the greatest examples of what you, Mr. DeFeo, are all about, what your dealership is defined by, and you are so blessed and lucky to have them! Mr. DeFeo, please give these two exemplary employees recognition for the outstanding and above-the-norm jobs that they so consistently do! Chris and Rena are truly the heartbeat of your business, and huge assets!!!! Rena and Chris, we appreciate you, always! And a special thanks to Victor Rodriguez for also making us feel like valued customers, for his knowledge and special Jeep expertise, and for great “Jeep” talks! Sincerely, Loyal Customers Tony Baiocco and Molly McArthur (2010 and 2011 Jeep Wranglers)

I would recommend this dealer.