Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

easy!

By ainecorridon on 10/4/2018 at 3:24 PM.

I worked with Justin to trade in for my land cruiser. He and the whole staff were so easy to work with. They were professional, friendly, straight forward and efficient. Best car buying experience I have had!!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

WARNING: DO NOT USE WHOLESALE INC. PLEASE READ

By Carguy1 on 9/20/2018 at 9:48 PM.

Wholesale is an example of over promising and under performing. They will tell you anything to get the sale, then not deliver when you need it most. I purchased a used vehicle & comprehensive warranty from Wholesale Inc. a few weeks ago. WITHIN 6 DAYS, my car was broken down (so much for the inspection before they put it on the lot for sale). Also, the car salesman told me it was 4 wheel drive, but it wasn’t. Also he told me it was in excellent condition but I later noticed the bumper was seriously damaged underneath the vehicle. He said they service all cars before selling and I later find out my car’s oil wasn’t even changed. I reached out to Wholesale Inc to ask about the warranty and process in getting my car fixed. I called the service Dept several times, leaving a message, & did not get follow up. Finally I called a fourth time and someone answered. They informed me that my comprehensive warranty (most coverage possible) might not cover the towing service, etc... However when I was buying the vehicle and warranty I was guaranteed that the comprehensive warranty covered close to everything, including towing, would be covered. I have had to go to an actual dealership to get help. WHOLESALE INC HAS BEEN A NIGHTMARE TO WORK WITH! Stay away! If anyone would like more information, I am open to sharing. Good luck

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazed

By Haitian fresh on 9/18/2018 at 2:42 AM.

The service was so excellent, and my salesman Derrick Wilson, he felt like a real brother , i loves all the experience about the car i was looking at and what he got me put in it was all love, if i can do it again ill go back and do it again, lol, thanks Derrick Wilson, much love big bro,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Kayla143 on 9/4/2018 at 4:22 PM. Helped by C.R. Shock.

C.R. was very helpful and guided my grandmothers and I through the process. I would recommend him to my family and friends when they are in need of a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Henrietta on 9/3/2018 at 11:57 PM.

Derrick was an excellent salesperson. I recommend Wholesale Inc. He took his time and we didn’t feel pressured. There are so many cars to select from.

I would recommend this dealer.

Overall Rating

2.6  

3   Customer Service
3   Friendliness
1   Overall Experience
3   Price
3   Quality of Work

Still waiting for a title 26 days and counting......

By hcr on 8/24/2018 at 7:27 PM.

I purchased ... no wait....... since I still do not have a title I should say I have attempted to purchase a vehicle. I went to Madison Tn. on July 19, 2018 and to be honest I was told they did not have the title for the 2008 Dodge Ram 3500, despite it all ready being listed online for sale. It has now been 26 days since the original purchase date. I was given a temporary tag that got me through the first 20 days but now I have a truck I cannot drive nor can I get a tag for it. Since I did not receive a Title application when I was allowed to pick the truck up my finance company will not release funds so that Wholesale Inc. has not been paid. I have requested that they take back the truck and cancel my contract but was told by the sales manager that the deal was finalized no matter that I did not have a title nor had they been paid, so that wasn't possible , but they would be so kind as to repurchase the vehicle for significantly less than I purchased it for. Unfortunately I signed an Arbitration agreement or I would simply sue them . I would not recommend dealing with these wolves in sheeps clothing.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By bmac94645 on 8/20/2018 at 3:08 PM. Helped by C.R. Shock.

I never thought I'd own a Ford, but the F-150 with eco-boost I purchased at Wholesale Inc is the best truck I've ever had the privelege of buying. I was definitely against the idea until the amazing salesman I was working with, C.R. Shock, put me onto the truck. He made me feel comfortable every step of the way. I'll most certainly be calling C.R. the next time I purchase a vehicle. Thank you all at Wholesale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience buying from Wholesale Inc!

By Craig15 on 8/18/2018 at 10:38 PM.

Derrick Wilson and everyone at Wholesale Inc. made my car buying experience a pleasure. Great vehicle at a great price and great people to work with!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good

By Hurst251 on 8/15/2018 at 4:25 PM.

They took care of me! They have excellent service and took care of all my demands. I will definitely send people here. Thank you for getting me the truck!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By TaDarius54 on 8/13/2018 at 5:17 PM.

My first car experience was the best experience at Wholesale Inc. I’d like to give a special thanks to my man Derrick Wilson (D.W.) for helping me find the perfect vehicle. I will be sure to tell everyone I know about Wholesale inc.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great Experience

By Eddieb70 on 8/11/2018 at 3:06 PM. Helped by C.R. Shock.

A BIG thanks to C.R. Shock and the team at Wholesale for taking care of me on the purchase of my new truck. I have purchased several vehicles from C.R. Though the years. Each time he over delivers! This time I needed to replace my truck. I called ahead and told him briefly what I was looking for. When I arrived he had the keys ready to go for a test drive. His recommendations were perfect and saved me time. I highly recommend you call him directly for your next purchase. The team at Wholesale is professional and friendly. Tank you!!

I would recommend this dealer.

Overall Rating

1.3  

2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Screwed Over

By Unhappycustomer787 on 8/9/2018 at 2:08 AM. Helped by Stephen.

So Friday 8/3/18 I traded my 2006 Acura MDX with 251k on it for a 2013 Chevy Traverse with 72k on it and fully loaded. I got financed through US Community Credit Union and they needed 500 down but got it waved so it was just a trade in. The vehicle was financed at 29.5K with 11% interest and payments at 562.54 and total payoff balance 40.5K. Yes it’s high but reasonable. That afternoon contract was signed and confirmed and I drove off in my New Vehicle. Tuesday 8/7/18 (4 days after the contract was signed) get a phone call from Wholesale saying that I needed to come up and sign some papers. I said okay. Wednesday 8/8/18 (5 days later) I go up to Wholesale to sign more papers but in turn they are redrawing up a new contract and telling me that US Community Credit Union (the old contract) did not have the money to finance, but yet they do. Don’t make sense to me. I thought you have 3 days to back out on a contract from either parties and once the 3 days is up it’s a done deal. I asked where was my other vehicle (the trade in) and they couldn’t tell me where it was at. Well in turns I get refinance through Santander Auto Finance at 24K with high interest of 22.5%, payments of 611.05 and payoff of 44K and now with a $700 down payment. I feel like I am being ripped off and I’m not a very happy customer. Will not be back to them or advise anyone else too.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great Service / Got me the price I wanted.

By kelzoi on 7/18/2018 at 4:24 PM. Helped by Daniel Price.

We just want to give Daniel Price in Madison a big shout out and to say THANKS! We love the new Truck. Daniel and the people at Wholesale that we met and dealt with truly made this purchase a very pleasant one. Pay a visit to Wholesale Inc and ask for Daniel Price he will take good care of you!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Matt5401 on 7/14/2018 at 7:57 PM. Helped by Emmanuel.

Hands down one of the best experiences I have had with a dealership. Everyrhing went smooth and I never had the feeling that anyone was tryin to get over on me. Ben Webster did a phenomenol job. Highly recommend Wholesale Inc.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smoothest car experience of my life.

By rhsleeper42 on 7/14/2018 at 10:57 PM.

My wife and I came in looking to trade our 2012 vehicle and lower our payment. Matt Jenkins delivered that and more. We now own a newer 2017 Hyundai Santa Fe and are paying nearly $350 dollars less a month. I would highly recommend Matt Jenkins and Wholesale Inc. to anyone looking for an extremely helpful and caring car-buying experience. They will find a deal that works for you. Two thumbs waaaay up!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

THE BEST MAN

By Heater.michelle on 7/14/2018 at 10:29 PM.

I Want to Thank You So Very Much Mr. Kirk Campbell for being so respectful, kind, very helpful on helping me select (my new car to me) 2016 Kia Sole!! I Love My Car, You Rock & I Highly Recommend You To Everyone!! See You Soon, Michelle Heater

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

First purchase

By Bds96 on 7/14/2018 at 8:31 PM. Helped by Tommy.

Today was something unexpected. I was only going in to look at a car or two that I was interested in and came out buying one of the cars I fell in love with. Elijah is your guy if you ever need to buy a car!! It was smooth sailing and he never once tried to get me to pay more than I’m able to. Thank you Elijah and Wholesale inc. for everything today!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely awesome!!!

By Markey1009 on 7/14/2018 at 7:21 PM.

Josh O Neal was an awesome salesman... Great customer service, great deal... Easy transaction... Would highly recommend this dealership to friends and family!!!!!! Purchased two vehicles today...

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

The Unexpected Journey

By jayrich777 on 7/11/2018 at 11:07 PM.

Walk into the place and it felt like I was home. Elijah Young really took care of me. He broke everything down for me at the jump. I really appreciated this, because car salesman have a history of trying to hustle you. Didn't really expect to buy a new vehicle today but he may the deal to good to past up. And he got me a better vehicle then the one I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

additional comment on prior review by Bob

By Bob on 7/14/2018 at 4:48 AM. Helped by Joe Carmel.

I misspelled Joe's name because we were still at the dealer at 10;30 pm. finishing up the deal so we could drive it home that night (we live 130 miles away and drove there after work). Thanks for the dedication, knowledge and great sense of humor. Best car buying experience i could have hoped for. Hats off to the detail team. The car really looked brand new. WE WILL BE BACK! why cant I give 6 stars?

I would recommend this dealer.