Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.6  
Friendliness
5  
Overall Experience
4.3  
Price
4.5  
Quality of Work
4.5  
Service
4.2  

Dealer Reviews

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Overall Rating

1.8  

1   Customer Service
5   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Repeat visits for same problem

By Rdemuth842 on 2/22/2017 at 2:53 PM. Helped by Larry Friedman.

The service advisors are friendly and professional, but the work that happens in the back is subpar at best. I tried to have a long term relationship with this dealer; I bought a "Certified Preowned" vehicle 5 years ago and had it exclusively serviced there. When the vehicle had issues, often times the repair work, which I had agreed to at premium dealership service rates ($$$), failed to address the problem and required repeated visits. In at least one case, the repair work caused more problems: they recommended I replace the front outer axle seal on my AWD vehicle due to a slow leak. After that repair, the front end started making all kinds of noise. After many repeat visits, including one where I went through nearly $3,000 to rebuild the entire front axle, the problem ended up being a shock absorber, which had already been replaced once. Fast forward to nearly 5 years after purchase, I return with my exclusively dealer serviced vehicle to trade it, and they lowball me saying the Takata airbag recall ... "it's a really bad one" ... and it negatively impacts the vehicle's value. They offered me $9k on a vehicle that books out at $11k at the absolute low end and wouldn't budge. Mind you these are currently listed on used car lots for $18-19k with 50k more miles on them than mine has, so there was plenty of profitability available even at a $14k trade allowance. Then they said "good news, your repeat business qualifies you for a $250 sales bonus." Wow, two hundred and fifty whole dollars! So much for valuing a customer who tried to be loyal. I am completely finished with Wigder, the vehicle I bought was garbage, the service department apparently has some terrible mechanics, and they don't care at all about repeat sales business.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional ! Great service !

By Andrew.m on 1/21/2017 at 7:00 PM. Helped by Sean Duffy.

I was looking for a car for my mother and came across a used car for sale online . My parents and I went to check the vehicle out and everything was great ! Sean helped us out .He was very knowledgeable and professional ! I would definitely come here again ! Great service !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, Friendly and Fair

By CTG on 10/12/2016 at 5:13 PM. Helped by Rafael Torres.

I wouldn't hesitate to buy any vehicle from Wigder, new or used. I purchased a used 2007 Acura from them this past September and I was treated as if buying a brand new Chevrolet. The salesmen I dealt with, Rafael Torres, could not have been more accommodating. They price their used inventory slightly under the market value so they are not sitting on trade ins for long periods of time. They sanded the rotors, equipped the car with new tires (old were a bit dry rotted), and removed some of the dings on the vehicle via a paint-less dent removal professional. Rafael even drove the car to my mechanic in Cranford, NJ so he could inspect the vehicle for me. Overall just a great experience, cannot recommend them higher.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, Experienced, Friendly

By Susan Hollywood on 9/15/2016 at 11:45 AM.

My car stalled out twice and I was afraid to drive it. This was at 5:30pm. I called Wigder and asked if they could squeeze me in for service the next morning. They did! The car was repaired within an hour and I was on my way. No more stalling.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

From the moment, I walked into the dealership Matt and...

By frank1sejas2 on 6/1/2011 at 7:23 PM. Helped by Matt Osbourne, Brian Buckley.

From the moment, I walked into the dealership Matt and Brian had worked with great professionalism. Once we saw the vehicle, they made sure they got us with the best deal for our money. Matt and Brian engaged me and answered any question I had with sincerity. In my experience buying a car, they made my first visit buying a car a very enjoyable experience. I look forward to conducting more business at Widger Chevrolet in the future. Thank you for all the service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

sales and service

By zoocrew690 on 7/27/2016 at 11:06 AM. Helped by Harold Cardona sales. Larry Service.

Great Dealer helpful All the way around! Larry or any of the guys in service are dynomite as well as Harold Cardona in Sales. The receptionist was great as well as the cashier

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

You did a GREAT job servicing my Saturn for the last 7 years

By hmalina1 on 5/10/2016 at 1:48 AM. Helped by Was not Inforned of the persons name. But did a great job!.

Did a GREAT job servicing my Saturn. Your service was professional and very informative when maintenance found other issues to address which was important to my safety. Thank you very much for all your help during the 7 years I've been bringing my car to you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Malibu Leasing

By MalibuLease on 4/12/2016 at 9:50 PM. Helped by Ralph Torres and Giancarlo Morelli.

Working with Ralph and Giancarlo to start and finalize the deal went real well and am very pleased with the whole experience. Ralph was great starting the process off, including the test drive and all the details of the package, and Giancarlo made the closing a very easy process. Jobs well done!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Better confirm a telephone quote.

By Maryland Truck Buyer on 2/26/2016 at 2:26 AM. Helped by Aracelys Garay, Andy White, Cory Calabrese.

Requested an online quote. Aracelys emails back telling me to call Andy. Andy quotes a price over the phone. Also tells me that since I'm out of state, I have to register the vehicle myself--ok fine. I request a written confirmation of the price. Cory emails back that they made a mistake about eligible rebates so the price is higher and that they have to register the vehicle, of course for a higher fee than it would cost me to do it--BUT they will refund any of the fees I paid them in excess of their cost. Oh sure, I supposed to believe that, when it appears they can't correctly figure the cost of the vehicle sitting in their lot. My suggestion: If you're contemplating doing business with these guys, probably should talk to them face to face. May not hurt to take your calculator with you, too.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Purchase experience

By Suburban on 12/7/2015 at 12:41 PM. Helped by Jackie Hernandez.

Cory and Jackie were very professional and made sure we were very satisfied with our experience and purchase. Highly Recommend! This group gets it right!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service Dept - Highly Recommend

By tminier on 12/7/2015 at 5:01 PM. Helped by Thurmon.

Brought my 2004 Corvette in for service, which was handled by Thurmon. He was excellent to deal with, was very pleasant, professional and thorough. I will definitely return and recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommend

By D Ross on 11/19/2015 at 10:47 PM. Helped by Jackie Hernandez.

Sales Representative and Manager made smooth transaction even smoother. Fair price on Trade of another Auto Maker. Hard top picked up from my home, free of charge.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

David J. Baranuskas

By MaryDavitt on 11/1/2015 at 3:21 AM. Helped by David J. Baranauskas.

Best car salesman I've ever dealt with, David J. Baranauskas. I said to my husband second time I got a great salesman there, he said that's because he was the same one we dealt with when we got mom's car. My husband has a chevy truck, we got mom's car there and today we got another car, an Explorer, love it. I could go on and on about David, but go in for yourself and see what a pleasure it can be in getting a vehicle instead of a hassle. Ask for David and I assure you, you will be 100% satisfied,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Department

By Sharon Zee 53 on 9/24/2015 at 3:52 PM. Helped by Sorry, unknown..

I had to have several recall items repaired on my Chevy Cobalt and contacted Wigder because it is close to where I work. When I called the person who answered was so kind and helpful. They ordered the part and were ready to do the repairs on the day they told me they would be ready. They took my car in at 7:30 A.M. and the car was fixed by 9:30 A.M. Two hours only for three recall repairs. The waiting room had coffee, snacks and TV. I was really totally happy with the whole experience including the fact that GM has stepped up and taken care of the people that buy their cars. When it is time to get a new car, I'm going over to Wigder because I know that they will treat me fairly and not just try to make a sale. Thank you so much Service Department. My car works great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase 2015 Equinox LTZ

By klepetz94 on 8/8/2015 at 12:26 AM. Helped by Larry Friedman, Ralph Torres.

From start to finish Ralph Torres, salesman, treated me outstanding...made sure I was happy with everything.. SEE Ralph, first..... .I have used the service department for over 15 years, now and always honest and all go out of their way to please. Wigder is the only Dealership I would deal with.....

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Not a moment of wasted time!

By luvobx18 on 7/27/2015 at 3:55 PM. Helped by Jon Wolfe.

Jon Wolfe was great to work with. Friendly, professional, caring, and honest. Our whole car buying experience was painless, and quick! There was no sitting around waiting for hours! Thank you Jon and Wigder!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Above and Beyond

By thenoon on 7/26/2015 at 3:00 PM.

My Chevy Equinox broke down about a mile from the dealership at about 6:30 P M. I called and spoke to Johnny in maintenance about getting a tow truck to have the car picked up and brought to the dealership. Not only did he try to get me the tow truck but he went out of his way to insure that I would have a loaner car while my car was being repaired. I would have otherwise been stranded without any means of getting home. As it turned out, the tow truck operator gave me a jump and I was able to drive to the dealership where the loaner car was waiting. Needless to say I was a very happy camper that evening. I have been with this dealership for 15 years and Johnny and Bernie as well as the mechanics always do their best to accommodate me. The car was repaired with the same degree of professionalism as always. I want to thank this dealership for going above and beyond and for their professionalism

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent Experience!

By pattyw265 on 6/29/2015 at 2:15 AM.

I have gone to many different dealerships and I can honestly say that this was the best experience ever! Our sales consultant Harold Cardona was excellent and our overall experience was great! I love my Traverse and have already recommended your dealership to my friends and family! Thank you very very much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent service

By BlueRN on 6/10/2015 at 4:23 PM. Helped by Jackie Hernandez.

I took my daughter to see used vehicles, seen on-line the night before. Upon arrival, we were warmly welcomed by Jackie Hernandez, who showed us all the used vehicles I was interested in, then she gave us her recommendations. She was very pleasant on our tour of the facility even after my daughter test drove multiple cars. End result, I had a no pressure experience getting the best deal on a car my daughter loves. Wigder Chevrolet did every thing possible to help me get the car including Jackie coming to my job to pick up necessary documentation. I will return to purchase my car next. Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

sevice center

By Wares1068 on 5/14/2015 at 1:53 AM.

This is the best service center that I have been too. Staff are extremely nice and fo out if their way.to make an unpleasant task a good one....thank,u gentlemen

I would recommend this dealer.