Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.5  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

quality service and repairs

By sunday on 8/7/2019 at 12:32 PM.

I've been a Wilkie Lexus customer since 2004 and continue to find the personell and quality workmanship of the Sevice department to be excellent and very understanding of my issues. Great Team....Ray Sunday

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good service

By Farooq on 2/22/2019 at 1:03 AM.

We wanted to buy lexus ES 350. We tried different dealer. Wilkie lexus provide us excellent service. We were very impressed there costumer service. Mr Duy Tran was very good and precise about car,

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service Advisor

By Kennythegolfer on 12/24/2018 at 8:12 PM.

Jerrell, was very informative and explained all necessary repairs needed and repairs may be upcoming he explained possible time frame when I should return to have serviced. Tom, Service manager was also very informative about wear and tear on vehicle. Most importantly very honest about price and time needed to complete repairs. By far most customer focused service representative I have ever encountered. Please ask for Jerrell when needing service.

I would recommend this dealer.

Overall Rating

2.3  

3   Customer Service
3   Friendliness
2   Overall Experience
1   Price

Probably a dealership to avoid in PA.

By cphonestreview on 8/18/2018 at 1:50 AM.

I wanted to leave an honest review on my experience on this dealership. I did not have a good experience with this dealership. Their internet sales manager showed no willingness to negotiate even with KBB & NADA values as support. This dealership clearly does not deal in volume and looking to make the most profit out of each vehicle. If you compare their quotes with the nearby Lexus dealership and you will know what I am talking about. I ended up making my purchase at a difference dealership. I'm don't think all the employees there are the same, but this is what I have experienced.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying a new 350 RXLexus

By Bohen, l on 8/7/2018 at 2:45 PM.

My husband and I are very happy to continue our relationship with Wilke Lexus . Blaine Foreman has always offered us the most personalized service . He has been extremely courteous and helpful in our selection of a new RX. We look forward to continuing this great relationship with Wilkie Lexud.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FIRST CLASS in all aspects

By SuzMD on 7/2/2018 at 5:56 PM.

We have been affiliated with Wilke Lexus since 2013. Our first experience consisted of an introduction to the Lexus brand by our salesman Trung Tran. He was the face of the dealership and an asset to the company by virtue of his knowledge, assistance, attention to detail and patience. When we made the decision to upgrade to our current 2018 RX350L, we were extremely happy to return to Wilkie and have the opportunity to deal with Trung Tran once again. We cannot say enough for the speed and professionalism that we experienced during this transaction. We look forward to enjoying our new Lexus and know, from personal experience, that Wilkie Service Departnent is second to none. Kudos to Wilkie and Trung Tran. Thank you for making our vehicle upgrade a complete and total pleasure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Bobmcg11 on 7/2/2018 at 3:49 PM.

Our salesman Trung was terrific. He was both knowledgeable and helpful. He got us in the car we wanted and we drove it home that day. That was a pleasant surprise and a great experience for first time Lexus buyers.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Thank you Trung Tran!

By Ivory on 6/10/2018 at 4:32 PM.

Thank you Trung Tran. He was the ideal salesperson. No matter what I asked, he patiently answered every question. He was always there when I needed him throughout the whole leasing process. Not only did he patiently explain the paperwork, he also demystified the driver’s manual (a book that sometimes seemed like an encyclopedia). He had full command of the vehicle, the contract, and all the technology. I recommend him to anyone looking for a Lexus.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Customer Service

By hd1128 on 5/24/2018 at 8:50 PM.

First time buying a car from Wilkie. First-rate experience with Trung Tran. He is very knowledgeable, pleasant to work with, and went out of his way to accommodate my schedule.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hassle Free

By Nappyone10 on 5/24/2018 at 1:07 AM.

You cannot go wrong with Trung. This is my second time leasing a vehicle with him. The process was so quick and easy. I couldn’t ask for anything more. Excellent service!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Wilkie Lexus

By Rascal on 5/12/2018 at 12:14 AM.

I went in at 4:00PM to shop I drove out at 6:00PM with my new RX350. My salesperson, Trung Tran was great. Made the transaction very easy They met my offer and I felt like a got a fair deal

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Lexus RX350 F-SPORT

By ACBENOVA on 5/9/2018 at 3:22 AM.

Megan Todd and Eric Korn are pleasurable to deal with service with a smile ,my 3rd Lexus f sport. Plus the deal was unbeatable. Highly recommended!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Accommodating and patient

By What Saab? on 5/2/2018 at 10:06 PM.

Knowing my Saab wouldn’t last much longer, I began my car search a few months ago because I had no idea what I wanted. The last time I bought a car there was no such thing as an SUV! It wasn’t till a week ago that “treated” myself to a visit to Wilkie Lexus. Lucas was a champ explaining the ES 350 with more technology than I ever imaged a car to have- for perspective heated seats were my idea of luxury. I was sold. Yes there were a few more visits to Wilkie as I navigated the financing options (translation-asked a lot of questions), but Lucas and Ray were so helpful and patient. Ultimately I drove away in a beautiful car. Many thanks to Lucas for the open offer to return with any technology questions! My suggestion, don’t keep driving by Wilkie with stopping in to see their vehicles, you might find exactly the car you were waiting to find! Not to mention a wonderful shopping experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new Lexus RX 450H

By Diana on 4/28/2018 at 10:00 PM.

I came to Wilkie Lexus after going to Tri County Lexus. Big difference in customer service. Trung Tran was amazing just like how my friend recommended. He truly works w his manager Donna Moccia to make me a VERY satisfied customer n will definitely come back n recommend. Thank you so much Trung for my new ride.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Owner of a 2014 GS350

By Michael on 4/27/2018 at 10:46 PM.

I just have recently bought my car here at Wilkie Lexus from a great sales man Trung Tran. He managed to get me the deal that I wanted and just helped me with everything I needed and was able to answer all the of the questions that I’ve asked. Also I received one of the best service by Steve Martin who was my service advisor. He managed to fix every little issue that I requested. Overall if I were to buy another car, this will be the place I go to from now on

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

RC300

By Marelannon on 4/26/2018 at 11:37 PM.

Trung Tran came through with everything that was promised. He spent plenty of time explaining accessories and options. Highly recommend Trung for your next car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By FF2018GX on 4/24/2018 at 6:13 PM.

Lucas made the entire process flawless and I loved working with him. He is extremely knowledgeable and was able to answer all of my questions. This was my 4th time purchasing a car from Wilkie and it was by far my best experience, Lucas is the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By MelEstevez6117 on 4/23/2018 at 12:56 PM.

Pleasent and great customer service overall!! They make you feel like home and acomodate you the best way they can, Charles and Trung were super helpful and informative!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Feedback

By Molly on 4/6/2018 at 6:26 PM.

I purchase an RX 350 2015 from Trung Tran wilikie Lexus dealor ship. He found the best car that I was looking for in my price range and he was listening to what I said and what I want. So now I am very very happy with my car!!! *****If anyone who is looking for a car, he would be the one to go to 100% handsdown!!!! Thank you Trung

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful.

By tfinkley on 4/18/2018 at 2:12 AM.

Everyone from Mr. Ray to Mr. Randy, Sam and Lucas made my lease switch from a Camry to my dream car of the 2018 NX 300 a breeze. I was immediately impressed by their customer service, I walked away from this car buying experience feeling like family. You have truly gained a lifetime customer with me. Thanks for everything again guys! -Tisheema.

I would recommend this dealer.