Dealer 2-Year Rating

Overall Rating

3.4 / 5
Customer Service
3  
Friendliness
4  
Overall Experience
3  
Price
4  
Quality of Work
1  
Service
1.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Satisified Family

By KSFamily on 11/19/2017 at 1:01 AM. Helped by Chris Mann.

Wilson Chevrolet Buick GMC Cadillac is a top-notch dealership. All the sales staff were friendly to my entire family, including my young son and made us feel welcomed the moment we walked in. The vehicle we purchased was as advertised and the transation process was smooth and low key. The used car guarantee is fantastic! They also offer a reasonable extended warranty for 3 additional years that is honored at all GM dealerships. We will definitey be doing business with them again.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

warranty work

By reasonable on 9/1/2016 at 6:18 PM. Helped by service advisor # 395.

Would not honor warranty on replaced fan clutch, when returned for replacement in April while still under warranty. Denied when returned again. told prob. not Fan clutch, after dropping 800.00 Plus for replacement..

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By ckeene1 on 3/8/2015 at 2:56 AM. Helped by Aaron Wilson.

Wilson Chevrolet was completely thorough, efficient and professional. My time was treated valuably and the staff was extremely courteous. I am completely satisfied with utilizing them for all the service needs if my 2015 Silverado High Country Duramax

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price

Did not honor website advertised warranty

By birddog on 2/26/2015 at 12:19 AM. Helped by Daryn Dickey and Mike Moore.

They advertised a Buick Enclave with a certified GM warranty on their website and the salesman also went over the terms. We made a deal for the car and when we went back to finance guy he said they no longer did the GM warranty. They would not honor the deal we made. They are either a dishonest bait and switch dealer or have very poor management that does not communicate with the employees. Have attempted to let the owners know but will not communicate with me.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It's impossible to give Wilson Chevrolet Cadillaac...

By kujayhawk89 on 4/11/2013 at 6:42 PM. Helped by James Scifres.

It's impossible to give Wilson Chevrolet Cadillaac and James Scifres anything less than a "5" in this evaulation. I have purchased many vehicles over the years, and the staff at Wilson was just superb! The service, the pricing, the availablity of the exact vehicle I was after, and Wison's commitment to help me was second to none. In fact, because of these factors, I didn't hesitate to get on a plane from Denver, CO, to Stillwater to complete my purchase. Clearly, the staff at Wilson Chevrolet Cadillac values all its customers; even a first-timer, such as me. Thank you, again, James, Daryn, and the entire staff at Wilson Chevrolet Caddilac!

I would recommend this dealer.