Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience.

By Champion on 7/5/2018 at 7:19 PM.

Aside from the test drive and signing of paperwork, the entire process was done by email and phone. Everyone was prompt and professional. Great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buy from Brent Spears. Genuine and easy going!!

By corona on 6/10/2018 at 7:52 PM.

I just moved back from Germany and at the time could only communicate through email. Brent was Extremely patient throughout the process and my million or so questions and concerns. Once I arrived at the dealership, Brent had the truck ready to go! We talked Price, packages and just in general; Brent is genuine and sets a good representation of Wilson County Motors. Oh, and those sugar cookies in the waiting area! I had a few! I returned my rental car the following day at the Nashville airport; Brent awesomely came and picked me up. Now I'm driving my new truck. Thank you Brent!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tremendous Experience - Highly Recommend

By JBCHEVYLOVER on 6/9/2018 at 4:43 PM.

I have three wonderful experiences with this dealership. In 2007 when I needed some advice concerning purchasing a vehicle, I met Mitchel and he was extremely kind in advising me about my situation. I did not forget about his willingness to help, and his kindness. In 2016 when my Mom in Law needed a new vehicle, I recommended she go to Wilson Co Motors to take a look. (we live in Murfreesboro). My wife and I went with her, and I was impressed with the low pressure sales experience. Not personally having a car payment for the last several years has been great, but my wife and I were in a situation where we needed a newer, dependable vehicle. Don't get me wrong, both our 99 Silverado with 256,000 miles and our Equinox with 202,000 miles are still going strong! I contacted Wilson Co. Motors and spoke with Brandon, after a 2015 Certified Pre-Owned Traverse caught my eye. He answered many questions via text and phone. My family went the next day to look at this vehicle, and Austin was a great salesman. Certainly there was some negotiating that went on, but it was not this painful haggle over price like I had experienced years ago. I had also done my research and knew what I felt comfortable paying. Once we settled on a price, Belinda was great at explaining the different finance options. We remembered her from two years prior, when my mom in law purchased her car. Everyone we have dealt with at Wilson Co. Motors are kind, professional, and they provide a GREAT experience. I can not say enough good things about this company. I think the 92 years of business within the same family speaks volumes. I would honestly drive past 10 dealerships to get to this one!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Impeccable Customer Service!

By The Haynes Family on 6/6/2018 at 8:05 PM. Helped by Marcos Dos Santos.

Must commend managment for bringing Marcos Dos Santos onboard! Marco “hosted” my wife and I when we recently looked at vehicles at the lot. He was incredibly informative and knowledgeable about the vehicles we test drove and asked about. Because we were traveling, Marcos made sure to stay in contact regarding vehicles we wanted. He was never pushy, and always kept his word when I needed him to get back to me about a particular SUV. Truly, one of the better car shopping experiences I’ve had with a salesperson in the last two decades!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buying from a dealer.

By Pbnj on 6/4/2018 at 2:17 PM.

This was our first time buying a non used vehicle and I have to say I was impressed. Tom was very helpful in making sure we got all the features we asked for in our new car. Even though it took a little time to find the car it turned out to be perfect.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By cdradt on 5/10/2018 at 12:46 AM.

Everyone was very nice and helpful. Ordered my vehicle and it came on early. Have also used the service department on the past and the are great as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A really great experience

By Katherine on 5/23/2018 at 3:03 AM.

What a great experience! Austin greeted us while we were perusing the used inventory. He was polite, helpful, respectful of both our wants and budget, and he was very accommodating of our young daughter. Austin provided excellent customer service and completely exceeded our expectations for the entire process of purchasing a new (to us) car for our family. Thanks Austin, it may not be for a while, but we will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Impeccable service

By AWatts on 5/22/2018 at 7:37 PM.

I began coming to the dealership for some general service and through time found that the people working there always exude kindness. They're knowledgeable and professional without some of the pushiness of other dealers. I worked with Rod and his service was second to none, he was generous with his time and always went the extra mile. Thanks again for a great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tahoe

By Bekah23 on 5/19/2018 at 1:50 AM.

Austin was amazing to work with! He did not push and let us find exactly what we wanted. He worked so hard to make sure we stayed within our budget and still got everything we wanted. I love my Tahoe and so glad I got the pleasure to work with Austin!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Salesman!

By Lisa on 5/19/2018 at 10:58 PM.

My husband and I wasn't sure which vehicle would fit best for us. Josh took time to explain about various perks of each vehicle. He was not pushy but guided us through the process with integrity and patience. Awesome salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best buying experience ever!

By Larryl on 5/18/2018 at 8:20 PM.

RJ/ Tom/ Louis / Angela are the best! I have always had a good experience at this dealership! Let’s not forget about Randy Jackson he is working among the. Best as well!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Smooth transaction

By F150124 on 5/5/2018 at 11:46 PM.

Excellent experience. Only complaint was one of the financial people were out so we were backed up for a while waiting on that. Otherwise excellent!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a great experience

By Mcfadden13 on 5/3/2018 at 9:30 PM.

Go see Austin Cox for any automotive needs. He is knowledgeable friendly and doesn’t try to sell you what you don’t need. Whole experience was very fast too.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Customer Service done right.

By Car Searcher on 5/4/2018 at 1:12 AM.

My girlfriend and I came to this dealer to look at the Equinox and Malibu. Upon arriving we were immediately directed to Josh for assistance. We told him the 2 cars we were interested in test driving and within a few minutes we were out the door and ready to drive. By this point, Josh has been respectful, helpful, and very relaxed. During the drives, Josh was telling us all about the features and was very friendly and personable. We told Josh that one of our fears with buying a SUV was that it would be wider than the Chevy Cruze we we're replacing and would be unable to fit it in the 2 car garage with my car. What does Josh do? Josh goes and drives one of the Chevy Cruze from the lot and lines it with the Equinox so we could tell. After not being satisfied that we could just eye ball it, Josh brought us inside to look up the dimensions of my girlfriend's car and of the Equinox we were interested in. Josh never seemed frustrated, or annoyed, or anything other than helpful. Finally, we told Josh that we didn't want to make a commitment on the spot and that we had a few other non-Chevy vehicles we wanted to try. Josh gave us advice and the knowledge he had on those cars, wished us luck, and handed us a business card. Typically, a salesman will just shut off once they know you don't want to buy what they are selling but not Josh. Josh is the reason I will come back to Wilson County for a new Chevy. I have had very bad run-ins with car salesman before but Josh is one of the good ones.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trade your truck for a new one and pay less

By Silverado Cruiser on 5/3/2018 at 10:24 PM.

I was offered a deal that made my head shake. The dealer said if I was willing to come in and listen to their offer, that it would be well worth my time. Long story short, traded my 2015 for a 2018 Chevy Silverado and I walked away after the deal was done paying less per month, bed cover, side bars and weathertec floor mats. PLUS, our sales person was Melody Pollard, simply amazing! She really made the whole process great! The finance was so easy Mrs. Kathleen Crumby was fantastic!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Rupie2326 on 4/30/2018 at 8:44 PM.

Great service getting me in a new truck. They were very accommodating with the children. Cleanliness and professionalism was beyond expectations of dealerships in the past.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Classy and professional*****

By WNetherly on 4/21/2018 at 6:27 PM.

Wilson County motors earned my business for life. Great overall experience, Tom really payed attention to what I was needing and wanting. Five Stars for sure-*****

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Really Enjoyed doing business here for the second time

By HugsandPrayers on 4/20/2018 at 1:43 AM. Helped by Angelia Huddleston.

This was our second time buying a vehicle at Wilson County Motors. There are several reasons and here are the top ones. First of all we drove several different models from Chevy to GMC. Second, our sales representative, Tom Harmon listened to what we were most interested in and never gave up until he found the ONE vehicle that had the most options we desired. Third, we actually had to postpone our purchase; yet Tom never got upset, or gave up. He was willing to wait until we were ready and agreed that if it was "meant to be" the vehicle would be available or he would find one that would best fit our needs. We went to other dealers and drove different models and when we were ready to purchase about 3 weeks later we had other "offers" by other dealerships who play the game of we can do this, I'll talk to my manager, come back, make changes, dicker, back to manager, more dickering, more back and forth, etc, etc, until I just gave up. Then we went back to Wilson County, I explained what happened, Tom asked what's your bottom dollar and payment. Within about 10 minutes he had a deal put together to present to his manager. He spoke to his manager for about 3 minutes and we were all in agreement with price, trade in, down payment and ready for finance! That's what we would call a dealership that wants our business. Of course, when you get to finance there are a few bumps here and there, but even there, Angelia (our finance representative) worked hard to get us to an acceptable payment, interest rate and even the manager made a change to help us get there as well. We will certainly recommend Tom Harmon to anyone who wants a man of integrity as a salesman, and Wilson County Motors for a company who works with families!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Melody is the best

By Farley’s on 4/19/2018 at 3:55 PM.

We have went to Melody three times. Thank you all for making us feel welcome. Our service was great. We Love our GMC Trucks. Thank you all

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Never buying a car anywhere else

By Allie Tirado on 4/15/2018 at 2:55 AM. Helped by Austin Cox.

I hate when you walk into a dealership and they're uber pushy and cold, that wasn't the case here. Austin was really informative, laid back and really felt like a friend more than a "sales man". The first day we were there he stayed late, past closing time to try and help us get our dream car! The finance department was just as caring and helpful. Some how numbers got lost in translation but Kathleen was able to pull some strings to get us into a brand new car. We will be upgrading our second vehicle in a few months and plan on asking for Austin's help again!!

I would recommend this dealer.