Dealer 2-Year Rating

Overall Rating

3.9 / 5
Customer Service
4.2  
Friendliness
4.2  
Overall Experience
3.9  
Price
3.8  
Quality of Work
4.1  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great after sale Customer Service

By Happy Ford guy on 10/4/2019 at 1:29 PM. Helped by Jennifer Fear, Art Killbery.

The after sale customer service is incredible at Winnipeg Dodge. I personally own a Ford, but my dealings with this dealership are for a company truck. The service at Winnipeg Doge is far better then that I received at River City Ford. The staff are super friendly and go far beyond expectations to deliver a positive experience. Jennifer Fear is one of the best of the best. Thank you for your help.

I would recommend this dealer.

Overall Rating

1.6  

3   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very disappointed

By Mad on 6/12/2019 at 2:50 AM. Helped by Rich Henson.

I was told I was approved then I waited called back tells me I’m gonna get a car next thing nothing so I was texting and calling no answer very disappointed and the sales man name is rich Henson

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Excellent customer service

By Ronjan on 5/31/2019 at 2:00 AM. Helped by Randy “Duke” Douquette.

We were please with all aspects of our truck shopping at Winnipeg Dodge Chrysler Jeep. Randy “Duke” Douquette, our Professional Sales Specialist was very knowledgeably and very helpful. Both Duke and Ken Colison made our experience buying a vehicle easy. They both worked around our schedule and stayed past closing time to accommodate us. Ken also went the extra mile to find us affordable accessories for our new truck. If anyone is in the market for buying a vehicle we would highly recommend talking to Duke and Ken! Thanks Ron & Jan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Star_67_ on 2/13/2019 at 1:20 PM. Helped by Lainie.

We were referred to purchase a brand new 2017 Ram from here. Also, was referred to use Lainie as a sales associate. I felt very comfortable with her like she was family. Didn’t feel pressured at all. Had a great buying experience from this dealership all around. Thanks again for such great service :)

I would recommend this dealer.

Overall Rating

1.8  

3   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Minivan

By Mopar for life on 2/6/2019 at 8:56 AM.

Currently having my van worked on this address some on going issues I will update this post when it is completed looking forward to it being addressed

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Service on my 2011 charger

By Jennifer Mc on 2/4/2019 at 4:03 PM. Helped by Brett Roslinksy.

This is a big kudos to service advisor Brett Roskinksy. Great guy. Kept us informed of the progress of repairs and time frames. Showed us the damage parts to help us understand what was mechanically wrong with the AWD. Very friendly. Has already checked in twice to make sure vehicle is still running as should. Super nice guy. We were certainly continue to book our service needs thru Brett. Look him up you won’t be disappointed!! Jennifer Mckelvey.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Unethical dealership from sales to service

By BuyerBeware8989 on 2/2/2019 at 1:03 AM. Helped by Staff changes to frequently to remember their names..

Unethical dealership right from the sales team to the service department. What you are told and what you are sold are often misrepresented. Have bought 2 Ram 1500 in last 5 years to later find that what they sold me on extended warranty and what I was told did not match... and this extended to many of the other add on products purchased on a new vehicle. (So the sales manager either doesn’t know the products being sold on new purchases or is knowingly misleading buyers.) After warranty service is another nightmare. Ram 1500 has many defect issues, especially the air ride system. The dealership goes the extra mile to hide the fact that there are manufacturer defects and directs the problem back to the owner as maintenance issue... yet there are no maintenance guidelines for those problems. If you are still interested in Ram / Dodge vehicles.. go visit the Waverly Auto group and deal with them. They have a better track record for sales and service

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By tomb12 on 1/23/2019 at 3:39 AM. Helped by Mike F.

My customer service rep was Mike F. Best guy around, great service and very professional!! I recommend Dodge Pointe West to anyone and look for Mike he knows his stuff!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!Happy Customers!Highly Recommended!

By Hershey on 1/20/2019 at 5:11 PM. Helped by Gurbhej Singh, Noah Njegovan,Mike Flannigan,Greg.

My husband and I are happy new owners of a 2018 Dodge Grand Caravan from Winnipeg Dodge dealership. Our sales professional Gurbhej Singh provided us with exemplary service in our search for a new family vehicle. He was very polite and friendly, quickly making us feel welcome and at ease. We find purchasing a new vehicle quite stressful so what a surprise when we soon became enveloped in Dodge team of professionals that assisted us in our journey to purchasing our new van. Gurbhej spent much time over multiple visits determining exactly what we were looking for and what we needed in our new vehicle. We feel we got a fair price for our trade in and found a van for an amazing price with more options than we had on our wish list. Gurbhej provided excellent service and was extremely knowledgeable about inventory. We highly recommend him and would gladly return in future ourselves! Special thanks to all the lovely support staff that also helped us on our new van journey- Noah in parts that found us fabulous new winter tires; Greg that assisted us with extended warranty;the service team (Mike and the team) that cleaned/ washed and put tires on our new van, the ladies at the front desk and the lovely lady we chatted to as she cleaned and tidied the dealership showroom. It truly was a team effort that made the purchase of our new van thoroughly enjoyable! ( Also we loved munching on the fresh popcorn and donuts provided yum!) On top of getting our wonderful new van a special thanks to Chad one of the managers for making me super happy with the ‘FREE’ stuff I love! Some free oil changes and free mats for our new van. Yahooo! Looking forward to seeing Gurbhej and the team again on our visits back to the dealership over the next months and years as we return for our Dodge Grand Caravan servicing.Thanks everyone for your amazing work and making us feel so at home!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By Dan on 1/14/2019 at 10:05 PM. Helped by Lainie.

I dealt with Lainie over the phone and then in person when I traveled over 8 hours to purchase my new Ram 1500. She answered all my questions and if the answer was not known, I received a call back with the answer shortly after. Lainie was able to get me great prices on all my accessories and even had them installed by the time I got to the dealership. Lainie's customer service was outstanding and she is the only sales person I have ever been confident enough to refer friends and family. I have complete faith that she will provide the same experience to other customers that she provided me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best customer experience ever

By Mrfresh on 1/8/2019 at 9:16 PM. Helped by Courtney Maydaniuk.

I am writing a positive review to this dealership because of a certain individual who went above and beyond with her helping me out. I will keep coming back just because of her!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By Scott on 1/3/2019 at 3:08 PM. Helped by Tracy, Brent, Mike.

I purchased a Grand Cherokee and the whole experience was wonderful. The people at the dealership were friendly and my salesperson, Tracy, was absolutely great to deal with. I would recommend Winnipeg Dodge to everyone I know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trustworthy and Excellent Service

By skgBigHorn on 12/30/2018 at 4:36 PM. Helped by Tracy Funke.

I had a great experience purchasing my new Dodge Ram 1500 from Winnipeg Dodge. I was referred to Tracy by a friend and she did not disappoint. Tracy made me feel comfortable right from the start, she documented the features I was looking for in a vehicle, and found the perfect truck for me. Tracy is knowledgeable on the product lines and I felt I she had taken my best interests into consideration. The price was fantastic and I have had excellent customer service since purchasing my vehicle.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

My Winnipeg Dodge experience

By MikeM on 12/23/2018 at 12:27 AM. Helped by Mike Mccauly.

Just bought Jeep Grand Cherokee from Kunal at Winnipeg Dodge. He was very good at arranging a test drive, answered all my inquiries . He was what I want in a Sales person, and got me the vehicle I wanted at the right cost.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

so far wonderful experience

By mgk2018 on 12/6/2018 at 9:55 AM. Helped by Arthur.

art help me and my wife find our next vehicle which is the 2018 dodge grandcaravan crew plus with stow n go and lots of storage compartments and the safety sphere

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Quality of Work

customer service

By IreFre7884 on 11/12/2018 at 3:05 PM. Helped by Mike Flannigan.

Happy dealing with wpg Dodge dealership. Especially with service manager Kerry Adam who takes complaints very seriously and gets the job done in a timely manner.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great service above and beyond

By Dare204 on 8/28/2018 at 6:41 PM.

Great over all service issues taken car of in a timely manner. Even fixed as issue just after my warranty was up without even asking me about it before it was done. Great overall experience always.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cruise control malfunction

By Red Ram on 7/28/2018 at 3:48 PM. Helped by Roo Sanregret, Amber Warniski.

Kudos to Amber Warniski very happy dealing with her ,,, also to Roo Sanregret allways a pleasure to communicate with any problems with vehicle ,,, In general a nice experience !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service at winnipeg dodge

By Fk356666 on 8/14/2018 at 8:55 PM.

They have a express service that is quick and thorough. After a oil change they even wash your vehicle. Makes sense to take a vehicle there even if it's not a dodge jeep Chrysler product. No Brainer!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and professional place to deal with.

By Tina Lawson on 8/14/2018 at 3:04 PM. Helped by Kerry Adam.

Staff was excellent listened to my needs and wants and did their best to achieve them. I was very happy my experience with this dealership. Would definitely recommend to others. Special thank you to Kerry Adam.

I would recommend this dealer.