Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.7  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Winter Chevrolet is the best auto dealership in the Bay Area

By happycustomer on 2/27/2019 at 4:16 PM. Helped by Melinda Sanchez, Internet Sales Manager, Winter Chevrolet.

My experience concerning my purchase of a 2019 Chevrolet Equinox, was one of the best customer service experience I have ever had. Internet Sales Manager, Melinda Sanchez, made the entire purchase process easy. She assisted me in purchasing the best vehicle that suited my transportation needs and was within my price range. I would highly recommend Melinda to anyone who is in need of a vehicle and wants to work with someone who is honest and not out to make a buck.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bad deal-no help from dealer

By Yogi on 7/14/2018 at 7:06 PM. Helped by Kevin Peters GM.

I bought a brand new corvette last year and had two torque tubes fail and now an engine fail. Been without the car for five weeks and the dealer has been zero help in the repurchase process. I would expect that buying the flagship GM product would allow for more support at the local and manufacture level. I sure was wrong. I will be telling every person I meet not to but a car from Winter or GM.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truck Purchase

By BH on 4/2/2018 at 3:29 AM. Helped by Brian Vargas.

I previously left a review when I was frustrated but my outlook has changed and I am now a happy customer! Thank you for being flexible and helping me pick a truck off the lot instead of continuing to wait for delivery of the one that was stuck in transit. Truck is awesome! Again thank you for making this all happen in just a few hours!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Exceptional

By Dave of Antioch on 3/25/2018 at 2:11 AM. Helped by Sean Driver.

They’re nice people I like them I was treated fairly. They are nice people. They helped me get an extra rebate. I never felt like I was being ripped off. They are nice people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeannie is Awesome!

By Sherry on 3/5/2018 at 11:18 PM. Helped by Jeannie and Sean.

I went in to Winter Chevy looking for a replacement vehicle. As soon as I drove up, I was greeted very professionally by the sales lady Jeannie. I told her immediately that I was only looking and was not ready to purchase. She was very patient with me and answered all my questions without being too pushy. I absolutely loved the way she worked with me and I ended up purchasing my vehicle there. Looking for a Chevy without the crazy salesmen circling you like a shark, go to Winter Chevy and ask for Jeannie. Thanks Jeannie, I love my new ride!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In and out in less than an hour

By JR on 2/28/2018 at 3:18 AM. Helped by Larry Maes.

I got an afternoon appointment and I was in and out in less than an hour with all jobs performed. Couldn't be happier. I will stay with Winter Chevrolet for as long as I drive a GM car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change.

By 9erlover on 2/1/2018 at 1:16 AM. Helped by don't remember.

Winter's Oil changes are fast a cheap, if you bring your own Oil & Filter. Always cheaper that way. Nice folks, but I can't remember the name of my Service guy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience

By AA ron on 12/26/2017 at 4:42 PM. Helped by Ed Small, Joe Sadler.

We had a great experience. We worked with Ed and Joe and they made the deal so smooth and easy. We are definitely going to buy another vehicle from them and would highly recommend Winter Chevrolet. Ask for Ed and Joe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By softballscooper on 12/26/2017 at 12:57 AM. Helped by Steve O., Ed S..

Steve O. found me a car in less than an hour! He and the rest of the staff took great care of my needs! I would definitely recommend them to my friends & family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Linda !

By TOTAHOE5 on 11/28/2017 at 1:39 PM. Helped by Linda.

Linda Grohman was a pleasure to work with. I will highly recommend working with Linda to all of my family and friends in the future. Thank you Linda !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone was very nice

By Winter Chevrolet on 11/2/2017 at 8:07 PM. Helped by Steve OBrian.

Thank you very much to everyone’s that helped us we greatly appreciate you ! We stopped at winter Chevrolet just to look we were in need to replace my car Everyone was friendly helpful efficient & we purchased the Equinox Chevrolet & are very happy with the purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Spuerb Service

By Wrongbros on 10/27/2017 at 9:52 PM. Helped by Service Advisor.

These folks handled a recall quickly, they had us in and out in an hour. They greeted us, we told them we'd go to lunch. They had the car done before the lunch bill arrived. Great Service, thanks folks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast courtiers service.

By Valorie on 10/2/2017 at 9:22 PM. Helped by Larry.

Had my truck towed in to Winter Chevy at 7 am done at 2:30. I was impressed with fast curious service as the service dept was packed on that Monday morning.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Suburban service and rack installation

By Joe mama on 9/13/2017 at 6:42 PM. Helped by Carole.

I appreciate winter squeezing me in on the weekend and taking care of all of my requests including a good wash. The service was timely and professional

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

ABS Brake problems

By Mike on 9/2/2017 at 7:12 PM. Helped by Larry Maes.

Did diagnostic, winters service crew found problem another company couldn't find . Fixed problem . I am very happy with service As well as past services

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

On time done right

By Mike7 on 7/4/2017 at 3:31 AM. Helped by Excellent female service advisor.

Always the very best experiences Winter Chevroleton time and work done right the first time. Friendly and professional keeping the customer first. Have purchased 5 vehicles from Winter over the years

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

they listened

By Nuncy on 7/1/2017 at 5:32 AM. Helped by Ed Small, Charlie Robin, John.

They listened to my needs and responded to them. There was no high pressure selling. Of course we haggled over the price, and reached a fair compromise.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Don in service was fantastic

By Tahoe22's on 6/9/2017 at 8:27 PM. Helped by Don Mayjoffo.

I needed to get my tires swapped. I had a 10:30am appointment. Don was very professional & understanding of my time crunch. He put a rush on getting the tires on. He kept in touch & kept me upto speed evey step of the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Warranty return worked out well.

By Mason Walters on 6/2/2017 at 10:07 PM. Helped by Carol, in the service department..

The customer service that Carol and her team provided in addressing a complex warranty issue for my HD pickup was exemplary. She is clearly committed to customer satisfaction and is a good communicator, which is very important to me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bolt is truly an american revolution

By jenevab on 4/27/2017 at 11:06 PM. Helped by sean driver.

This entire process started with a lot of uncertainty. We live in Oakley & I commute to Union City. Thats over 100 miles roundtrip daily. While I am no tree hugger, I was intrigued with the all electric cars. Aside from a 100k dollar Tesla there just wasnt anything else worth considering for me till the Bolt. Sure all the online reviews said the vehicle consistently did over 200 miles with A/C & regular driving but were they going to buy my car back if it didnt? This is where Winter Chevrolet came in. I called & spoke to Sean Driver who was extremely informative & well educated on the product. Despite all the personal assurances that the vehicle would cover my needs I was still hesitant to pull the trigger till Sean suggested we came over & take the vehicle out for an extended test drive. We took a Bolt home - charged it for a bit on a 110v overnight. Drove it to work & back next day & still 90 miles range still in the bank. Next day we went over to the dealership not to return the vehicle but make it ours. Sean was the difference maker & the reason why we purchased this vehicle. Chevrolet should recognize him as a brand ambassador.

I would recommend this dealer.