Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Tucson Purchase

By ericandlauradavis on 12/11/2017 at 5:17 PM. Helped by Tony Caccamise.

My wife and I have purchased multiple vehicles over the years from Withnell Motor Company. My experience as usual was excellent. This purchase in particular was a quick decision. The Withnell team showed me options I was interested in. A few test drives later, I decided on a vehicle.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Financing

By ledawg6 on 12/10/2017 at 5:20 PM. Helped by Steve Baty.

My expectations were met in most regards with the exception of the financing. However, that was my shortcoming, not that of the dealership. The Sales Rep was most helpful, as always in the past. But there were miscommunications as to the financing circumstances.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Car buying

By DIESELPOWERNICK on 12/9/2017 at 5:29 PM. Helped by Tony C.

The salesman was top notch the finance guy made us feel unsure on our purchase and we almost back out of the buy. We love the quality of Hyundai and that is why we bought there again. Plus they are the only dealership in our area

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership to deal with

By bhdutch on 12/8/2017 at 5:37 PM. Helped by Greg Bergquist.

My buying experience was very good. It was a friendly and comfortable purchase. Greg Bergquist was a knowledgeable sales person and I would not only buy from him again but would recommend him to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

HAPPY CUSTOMER!

By sandyleono on 12/8/2017 at 5:20 PM. Helped by Chelsea Holmes.

I FIRST contacted Withnell Motor Co. because of an add on their web page. They got back in a timely manner. They connected me with CHELSEA and she answered my questions. We set up a time to see her, she met us at the door, visited, then took us for a test drive. Everyone she introduced us to work with us was very respectful and courteous. We would definitely recommend them to anyone interested in a Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience

By wercsje on 12/7/2017 at 5:42 PM. Helped by Tony.

Loved working with Tony so helpful I can easily see why he is always at the top in sales. Just a very easy going knowledgeable and down to earth human being.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Pressure and No Run-around

By Chris on 11/19/2017 at 3:36 PM. Helped by Tony Caccamise.

1. Called ahead scheduled an apt time 2. Cars we wanted to see were pulled up and ready. 3. Text was sent by salesman greeting us with his name and that he had the vehicles ready. 4. His first approach was I can tell you nothing or everything about these cars what would you prefer. Perfect no pressure approach.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car!

By cjtnm on 11/18/2017 at 5:23 PM. Helped by Greg, Dillan.

Pleased from start to finish. Process was smooth and professional, and the finance person, Dillan James, was particularly friendly and helpful. Would definitely return in the future for our next car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Review

By j.glendinning14 on 11/16/2017 at 5:16 PM. Helped by Chris Hoffert.

Chris Hoffert greeted us in a timely manner, was very attentive, but not pushy. He was very personable and I felt comfortable with proceeding with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buy your Hyundai at Withnell

By kghwll on 11/14/2017 at 5:28 PM. Helped by Greg Berquist.

We contacted several Hyundai dealers all over Oregon, looking for the best deal on a Sonata hybrid limited. We got the best deal at Withnell, and without any of the B.S. that We got from some of the other stores. Greg Bergquist was terrific in every way. Best sales person We have ever dealt with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tony was awesome!

By carrieamar on 11/14/2017 at 5:16 PM. Helped by Tony.

Tony listened to what I wanted, we went for a test drive, and gave me the choices to help me decide what to buy without any pressure. Over a few days we texted back and forth and called as necessary with information and questions I had prior to my decision to make a purchase. There was no pressure at any time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales and Finance Excellence

By scstefanskisr on 11/9/2017 at 5:48 PM. Helped by Bill Howard.

I had the privilege of meeting several employees. In particular, Greg and Bill, two men who took very good care of me and made sure that I was important. The steps that they produced with the documents that met my every need in putting this agreement, and sale, of my Tucson in excellent hands. I hope these men will be here when my next vehicle is replaced. Excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By e-jusko on 11/9/2017 at 5:43 PM. Helped by Chelsea Holmes.

Let me begin with, still was a great experience, i had the best time in of all my years of buying cars and trucks. the salesperson (Chelsea Holmes ) was very efficient , was probably one of best sales person to work with. she was on time the for appointment, was great with all the information and delightful, My wife and I just love the car, and feel the price was just great. It drives great and very good mpg. i would recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greg was awesome

By cgarza316 on 11/9/2017 at 5:40 PM. Helped by Greg bergquist.

This was an awesome experience and would recommend Greg to anyone wanting a new car.greg took his time and was great with my kids and wife

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Return customer!

By jane.maret on 11/9/2017 at 5:40 PM. Helped by Chris.

Chris was easy to talk to and was really helpful and patient with what I needed. He showed me several vehicles and wasn't pushy trying to get me into any too expensive. I am very satisfied with my 2017 Tucson and my family are excited too.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Withnell Hyundai, No Thank You

By mtimv4 on 11/3/2017 at 4:25 PM. Helped by Greg (sales person) & Josh (manager).

The product to-date is satisfactory and with new cars your get what you pay for. Plus or minus how good a deal you can get yourself. The new car buying experience: Below satisfactory and at times frustrating. The prices on the website are too good to be true. They show what you would get with all rebates applied. The majority of buyers won't qualify for. Own an existing Hyundai. Military. Another is using in-house Hyundai financing which is easily a minimum of 2% more than most other lenders. During the test drive as I was inspecting the vehicle, I was advised that there could be mistakes on the advertising as far as what features exist on the car compared to what was listed on their official website. I arrived at about 12:30ish on a rainy Sunday and didn't get out until 6pm. That's with already knowing which car I wanted, 1 test drive, an "appraisal" on the trade in vehicle, negotiating the price and awaiting the financing. The last two parts alone took about 2 hours each. During the negotiating I was constantly told I was being made a deal they don't normally offer. That this was an exception. That it was a rainy day special. They were making a loss on the deal, etc. They were relentless in making sure in-house financing was through Hyundai. My points being that this was no where near what was advertised on the website and the fact the new car (2017 model) was pulling left on the test drive. A new car with 110 miles on it, pulling left into traffic! I didn't receive any comprise on the cost of the vehicle and only adjustment I saw was on the trade-in value. For a period that was supposed to be quiet for them, cause of the rain, hence the "rainy day special", they had three other buyers in front of us holding up the financing process. Took almost an hour and thirty minutes to meet the one gentlemen they had on staff to handle this process. Fortunately he was the most honest and direct person there. Once in his office I was out within 30 minutes with the keys and all the documents signed. The kicker was the follow up phone call the next day. Let me make this clear, the vehicle is mine, paperwork and all, financed via me. The follow up call was made to my partner who isn't on the paper work nor financing, but did own the traded in vehicle that we used. Is the owner of the vehicles opinion not important? If this call was made before the purchasing survey was completed, which impacts them financially, a more accurate story would have been told rather than the glowing review for their corporate. The process was almost painful and would have otherwise gotten a 1 star, their saving grace being the product and the finance person (not counting the wait time). If your looking for a new Hyundai and a painless process, consider another dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

3peat

By dave_golladay on 11/2/2017 at 4:35 PM.

This is my 3rd purchase here. I'm very happy with this dealership. I live almost 100 miles away but I like this dealership so much it is worth the drive to me. I recommend to my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellant Product Knowledge

By leonardajohnson on 11/2/2017 at 4:34 PM. Helped by Chelsea Holmes.

Chelsea had excellent product knowledge of the car I liked. The test drive was long enough for me to to get familiar with the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience with Chelsea and Dillon

By anarene.pedersen on 11/2/2017 at 4:30 PM. Helped by Chelsea.

Chelsea and Dillon did a great job. I appreciate their all flexibility with my busy work schedule. They were friendly and efficient with no pressure.

I would recommend this dealer.

Overall Rating

4.7  

4   Customer Service
5   Friendliness
5   Overall Experience

Trust Withnell Hyundai To Treat You Right

By marifair57 on 10/26/2017 at 4:53 PM. Helped by Tony Caccamise.

I was looking to replace my 2009 Toyota Prius and visited Withnell Hyundai to check out the new IONIQ. The car that was advertised was on the lot and as I was checking it out a very friendly salesman greeted me and gave me a comprehensive overview. It looked great so I took it for a test drive. The car was perfect for my needs and I was able to settle on a great deal! The financing was quick and I was on the road in my new car without a hitch. I look forward to having my car serviced there for years to come. I highly recommend Withnell Hyundai!

I would recommend this dealer.