Dealer 2-Year Rating

Overall Rating

1.4 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
3  
Quality of Work
1  
Service
1.4  

Dealer Reviews

Show:  

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Unreliable service department and work

By Cooper11 on 7/12/2017 at 9:51 PM. Helped by Tom.

Wright Ford Service Advisor advised front brake service based on the symptoms exhibited by the truck. They charged me for the service, but the symptoms were not resolved. Tom, the owner, told me that it was my fault, he was not willing to stand by his dealership's work, and that we should go our separate ways.

I would not recommend this dealer.