Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.3  
Friendliness
4.3  
Overall Experience
4.3  
Price
4.6  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By Sjc59 on 5/26/2018 at 11:11 PM. Helped by Willie, Erica, Kimberly.

Mr. Rosario and Erica treated us like valued customers. They were caring and helpful. We got a very good deal on a beautiful new car. Also got great attention from Kimberly in finance. We will definitely return! Thank you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The customer service with 2 of your service advisor was sim.

By Kiasoul on 11/20/2017 at 10:26 PM. Helped by None.

I was helped with my headlight went out by Josh and David ( your service advisors) at your dealership on Trenton Road Clarksville,Tn. Josh didn’t charge me and was very helpful and friendly. David is honest and tells me what I need and don’t need. It is good to have helpful trust worthy people that you know they are gonna do you right. I am extremely impressed and will continue coming as long as service is like this . Thank-you Pam Maiberger

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
1   Friendliness
1   Overall Experience
5   Quality of Work

Bad Salesman

By Average Consumer on 7/21/2017 at 10:57 PM. Helped by GM Jeff Browder, Salesman Chris Crawford.

I was in for an oil change. Inquired about a vehicle and was disrespected by a salesman by the name of Chris Crawford. Who told me to "stay in my lane" and “not tell him his job”. When I commented that the vehicle I was looking at should have been taken off the floor since it was already sold. As I would not want my vehicle being sat in and possibly damaged after I had purchased it. I recommend buying elsewhere! The service department is excellent. But purchase elsewhere.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy deals

By Hammer on 5/10/2017 at 3:39 PM. Helped by Kimberly west.

Kimberly west was very knowledgeable and helpful on picking out the right car and never pushy about it .I had driven 6 hours just to do business at Wyatt johnson and would do it again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By Lulu7189 on 2/27/2017 at 7:28 PM. Helped by Everette Williams.

I would like to take the time today to thank MR. Williams for helping us today! He was so informative, kind and courteous he took the time to hear our needs and explain to us what would be best in my situation. We hope to see you again soon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Genuinely kind

By Denise on 9/13/2016 at 2:29 AM. Helped by Kimberly West.

I spoke with Kimberly West at Wyatt Johnson Kia in Clarksville, TN. She is very kind, upbeat and positive and I would imagine she's a joy to everyone she knows. I would not hesitate to recommend her to you if you want somebody willing to try very hard to find what you're looking for.

I would recommend this dealer.