Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By MikeT on 9/17/2018 at 9:19 PM. Helped by Chris wiseman.

Went up just looking for a car for our son we had already been to 2 other dealers. Chris wiseman helped us out. Made me feel right at home. Excellent experience. Best price. Enough said we WILL be coming back.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Really work with you

By Hoffman's on 9/2/2018 at 2:09 AM. Helped by Mr. Nelson Bolden and Mr. Williams.

My family and I went to check out the KIA Soul and actually found one that pleased us all. After the test drive we sat down to find out what kind of deal we could reach. The sales person Nelson Bolden went above and beyond to find us the right vehicle for the price range we needed to be at. He also had his. Sales manager, Mr. Williams, was working hard crunching the numbers to give us what we thought was the absolute best we could get. After the financing was settled and the final paperwork done my wife noticed that there was no remote start on the vehicle. Once again Mr. Bolden took the reins and headed to the parts and service section to see what could be done. After confirming with them and the sales manager we settled on an agreement that we both could live with. If he didn't go the extra mile with us we were ready to leave. He wasn't a pressuring type either which really made us comfortable when dealing with this dealership. In my opinion this last fact really made the difference in us buying from Wyatt Johnson KIA in Clarcksville, TN. Thank you MR. Bolden and staff. You made this car buying experience one never to forget.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Sherry89 on 8/28/2018 at 4:50 PM. Helped by Travis.

Travis was like a son to me. Very helpful from start to finish.He still acted like he knew me the next day after I had bought my car and everything was done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and Skilled Experience

By Marisan19 on 8/15/2018 at 2:01 PM. Helped by Nelson Bolden, Jr. ,.

I was greeted by friendly employees and guided through a trade for the exact type of car I was looking for. The salesperson, Mr. Nelson Bolden, Jr. was very friendly and helpful and skillfully guided me through the entire sales and trade process. It was also a pleasure to meet the sales manager, Mr. Will Williams and the finance clerk, Mrs. Sheila Lundquist , who guided me through the financing process. I had a very good experience getting a great deal on the car I was looking for!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just want to thank some people

By pattietrott1994 on 8/1/2018 at 12:52 AM. Helped by Nelson Bolden and David with service KIA.

I never got the chance to put a review in but I wanted to just say that DAVID with service for KIA is always very helpful! I always go to him when I need a service done. Keep him!!!!! I have referred several people there just because of him as well as my sales rep Nelson Bolden. Both wonderful gentleman!!! I will be back in the future for a Kia Stinger.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By Sjc59 on 5/26/2018 at 11:11 PM. Helped by Willie, Erica, Kimberly.

Mr. Rosario and Erica treated us like valued customers. They were caring and helpful. We got a very good deal on a beautiful new car. Also got great attention from Kimberly in finance. We will definitely return! Thank you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The customer service with 2 of your service advisor was sim.

By Kiasoul on 11/20/2017 at 10:26 PM. Helped by None.

I was helped with my headlight went out by Josh and David ( your service advisors) at your dealership on Trenton Road Clarksville,Tn. Josh didn’t charge me and was very helpful and friendly. David is honest and tells me what I need and don’t need. It is good to have helpful trust worthy people that you know they are gonna do you right. I am extremely impressed and will continue coming as long as service is like this . Thank-you Pam Maiberger

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
1   Friendliness
1   Overall Experience
5   Quality of Work

Bad Salesman

By Average Consumer on 7/21/2017 at 10:57 PM. Helped by GM Jeff Browder, Salesman Chris Crawford.

I was in for an oil change. Inquired about a vehicle and was disrespected by a salesman by the name of Chris Crawford. Who told me to "stay in my lane" and “not tell him his job”. When I commented that the vehicle I was looking at should have been taken off the floor since it was already sold. As I would not want my vehicle being sat in and possibly damaged after I had purchased it. I recommend buying elsewhere! The service department is excellent. But purchase elsewhere.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy deals

By Hammer on 5/10/2017 at 3:39 PM. Helped by Kimberly west.

Kimberly west was very knowledgeable and helpful on picking out the right car and never pushy about it .I had driven 6 hours just to do business at Wyatt johnson and would do it again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By Lulu7189 on 2/27/2017 at 7:28 PM. Helped by Everette Williams.

I would like to take the time today to thank MR. Williams for helping us today! He was so informative, kind and courteous he took the time to hear our needs and explain to us what would be best in my situation. We hope to see you again soon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Genuinely kind

By Denise on 9/13/2016 at 2:29 AM. Helped by Kimberly West.

I spoke with Kimberly West at Wyatt Johnson Kia in Clarksville, TN. She is very kind, upbeat and positive and I would imagine she's a joy to everyone she knows. I would not hesitate to recommend her to you if you want somebody willing to try very hard to find what you're looking for.

I would recommend this dealer.