Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.1  
Friendliness
4.1  
Overall Experience
4.2  
Price
4.1  
Quality of Work
3.9  

Dealer Reviews

Show:  

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

terrible customer service

By Pissed in Kitchener on 1/31/2018 at 11:29 PM. Helped by Adnan.

I bought a car from the owner Adnan. I had been looking for a car for a long time & knew what I wanted. I found my current car online, test drove it & bought it from Adnan. When I picked up the car the gas was on EMPTY, there was NO windshield washer fluid after 1 month of driving & I replaced the windshield wipers, also had to replace the battery in the second key. The safely check was done at the garage Adnan owns. I think that is very poor business. When I went back to see Adnan about these problems, he did not want to help me. When I bought the car, I paid exactly what he was asking for it & not a penny less. I am looking for another presently for my husband but, I will NEVER return to this car dealership!!! Buyer beware!!! If you choose to buy a car at this dealership, NEVER, EVER pay full price as you will be putting more money into it shortly after purchasing it. 2 thumbs down!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Dale on 11/4/2017 at 8:19 PM. Helped by Adnan and David.

Great prices,great service, very friendly and professional. Adnan went out of his way to get everything I asked for. Will recommend to all family and friends. My future car shopping stop. Drove from Brampton to buy the car was worth the drive. Dale

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Very Satisfied Customer

By Sl Enthusiast on 9/5/2017 at 2:31 PM. Helped by Adnan.

In May 2017 I purchased a 2004 Mercedes sl55 from Xtreme Motors in Kitchener. I live 2 hours away from Kitchener so I had a number of conversations with Adnan about the car before making the trip to Kitchener. I explained to him that I wanted a car serviced by Mercedes and well looked after before making the trip. Adnan was very helpful in describing the car and its history. The car was as described by Adnan. I paid a fair price and found that Adnan was a straight shooter during negotiations. He didn't pressure me into making a decision. When I picked up the car it was very clean and well detailed. I would recommend Xtreme Motors in Kitchener if you are looking for a used car that is properly certified and priced right.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great customer service

By Ola on 4/21/2017 at 5:08 PM. Helped by ..

Needed a rental car for long weekend, the only place that had a rental in Kitchener-Waterloo area. GM was very accommodative and stayed behind waiting for me to get there. Respectful and polite staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent place to get your car!

By Wals on 3/1/2017 at 1:23 PM. Helped by Adnan.

Great service and they are willing to work with you and look at multiple options. If you don't see the car you are looking for...ask! They may be able to find it for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a good experience

By Jag on 2/10/2017 at 5:51 PM. Helped by Adnan.

I have been dealing with Adnan and his team for the last 6 years. I have helped my friends buy used cars and sell used cars through Xtreme Motors and the service and price had been better than competition. He works on lower margins. I get my both cars Hyundai Elantra and Toyota Camry serviced here regularly including major problems fixed and the mechanics working here know their job. I will certainly recommend this place. Jag

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bad salesman

By dddaniel on 1/24/2017 at 4:53 AM. Helped by N/A.

We went there for a venza. The salesman there was like he does not care about we buy this car or not. Also, the price is almost firm regardless other similar car in hamilton has lower mileage and more powerful v6 engine is the same as the one we look. He just wanted to make us believe the 2.7 engine is better than 3.5 engine while we all know that the 3.5 one is the classical engine of toyota. It was like treating us like idiots. I really have no idea why he just think that we are like fools in car area. We will definitely not buy that car in this dealership. As a conclusion, I imply that this salesman just treat every customer like idiots in car area, and want to fool them to buy a car. Well, it is like we just sit there and saw a really low standard sales show.....

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

highly recommend

By lq on 12/27/2016 at 11:40 PM. Helped by adnan.

We were really concerned about dealing with a small neighborhood dealership, especially given so many poor reviews on the internet of some firms in the larger cities. So off we went to Kitchener not sure what to expect. What we got was really good treatment, a very fair price ( same or cheaper than private listings and a warranty as well) , and a no-nonsense/no pressure experience. Adnan went out of his way to ensure we were happy with the purchase and that we had all of the previous service records. If you make the effort to go there you will immediately notice the office and grounds are really nice and that they only deal in excellent condition used cars. There were amazing cars of all types on the lot. I will return again one day. lq from hamilton

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

HIGHLY RECOMMEND

By k on 10/20/2016 at 10:00 PM. Helped by Adnan.

We purchased a vehicle from Xtreme Motors a couple weeks ago. Our dealings with Adnan from start to finish was seamless. The vehicle was detailed to bring it back to virtually new. Very friendly and professional sales approach. Thanks Adnan we will be back. KP

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend

By Fanofxtreme on 9/8/2016 at 10:14 PM. Helped by Zack, Adnan.

I went for a look for a vehicle and Zack came out to meet me. I thought here comes the pressure sale but not to be. Zack was such a refreshing sales person. He answered all my questions as to the pros and cons of the vehicle. With no pressure, he asked me to bring my wife back for a test drive, at which I did. I was pleasantly surprised when he told us he wouldn't be going along. He felt it gave us our own time to discuss the vehicle without him, again no pressure. This was huge to me, trust! We then talked to Adnan, again such a delight. We didn't feel pressured, we talked about a number of items, not all about the buying of the vehicle. There were a few things that needed to be done to the vehicle before we bought it, but Adnan didn't hesitate to offer to do what was needed. I would highly recommend dealing with this dealership. It was so refreshing for me to deal with these fine young men. This is my first vehicle from xtreme motors and I would suggest starting here for everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

A Trusted Seller

By dano1234 on 1/7/2016 at 8:15 PM. Helped by Adnan.

I just purchased my third car from Xtreme Motors in Kitchener and couldn't be happier. Adnan (the owner) is welcoming, cordial and honest. I have recommended Xtreme Motors to my friends and they were equally happy with the process of buying their cars and the reliability of the car itself. Stop in...you'll be treated with respect.

I would recommend this dealer.