Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest pricing that beat the high volume dealership

By hotrod129 on 1/14/2017 at 6:38 PM. Helped by Cody Graham.

I went to dc and Baltimore area dealerships with the hope and expectation that the higher volume dealers would have better pricing. But got over inflated quotes and manipulated prices that were higher than at york Kia. Sad. These guys were obviously a family business and I was treated honestly and fairly from the very beginnng. No hassle and the whole transaction was as quick as I have ever experienced. Would definitely do business there again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Michael D. on 11/16/2016 at 12:34 AM. Helped by Jake, Doug, Craig.

This year we have purchased 2 Outlander Sport from York Mitsubishi. From the very first trip Jake, Doug, Craig and the rest of the team have been the most Professional, kind, and welcoming. I also recently had service(oil change/tire rotation) completed and it was an equally pleasant experience. The relationship built will extend to my son's first car in the future. Thank You!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

sold me a $40,000car with $4400 junk brakes

By yorkmitsusuxcox on 8/13/2014 at 12:29 AM. Helped by doug.

Bought a brand new lancer evolution at this location in april. Since my purchase the brakes have squealed loudly like a cop car squeal. At first they said it was nothing during my test drive now they refuse to repair it and it's not a small sound it's crazy they won't own up to the junk they sold me. Btw the repairs for said parts through mitsubishi total $4400 for oem. Avoid this trashy establishment. Avoid these sleazy people. They'll sell you headaches and empty wallets.

I would not recommend this dealer.

Overall Rating

2.8  

2   Customer Service
4   Friendliness
2   Overall Experience
4   Price
2   Quality of Work

My Experience With Mitsubishi Parts

By Zosh on 6/9/2014 at 6:24 PM. Helped by na.

I called the York Mitsubishi Parts Department about rear differential fluid for my 2003 Mitsubishi Evolution. They swore up and down that it took MTF 75w85, they sent me 3qts of it. I called Lancaster Mitsubishi after talking to a friend, and they informed me that my car actually calls for LSD gear oil, which makes more sense, and that I only needed one quart of it. The parts people at the York location seem to be very uneducated when it comes to what goes in what car. Thanks for wasting my money and time, I will not be using or referring them to anyone.

I would not recommend this dealer.

Overall Rating

2.6  

3   Customer Service
4   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

We went in to buy a used car. Jake had the car we were...

By hb7424 on 2/20/2013 at 2:51 PM. Helped by Jake Daggett.

We went in to buy a used car. Jake had the car we were looking for on his lot, and worked with us on price. What he failed to tell us was there was unibody damaged to the car and they bought it at auction that way, and knew it. He did not want to let us take the car to a mechanic because he knew we would find that out. We did some digging on our own and found out about the unibody damage and did not end up buying the car. Used car sales are as is, so I would not buy a car from this dealership because they lie and just want to make a sale. When we left there my gut was telling me something wasn't right and I am glad I checked it out. Saved myself major headaches in the long run.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This was an awesome experience no problems what so ever....

By Stanman316 on 12/23/2012 at 3:50 PM. Helped by Clinton.

This was an awesome experience no problems what so ever. Very respectful place. The entire place was nice.the salesman pulled no punches. He.listened to everything i said and even came up.with a lower payment give this man a big raise

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Jeff is a great GSM. Would definitely work with him...

By yorkkiapa on 12/7/2011 at 12:01 AM. Helped by Clint Shultz.

Jeff is a great GSM. Would definitely work with him again. KIA makes a great vehicle and I look forward to see what they come out with next.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So far ive purchased 5 new vehicles at York Mitsubishi. ...

By Lehman26 on 5/1/2011 at 1:27 PM. Helped by Shane Oneil, Jake Daggett, Chuck Gerber.

So far ive purchased 5 new vehicles at York Mitsubishi. Starting out working with Shane about 7 years ago and now that he's gone working with Chuck. Everyone there is very helpful and knowledgeable. Jake can always get you a good deal. Will definitely keep purchasing from them!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

We are loyal Mitsubishi owners....and I have never in my...

By Jophotogal on 2/12/2011 at 5:41 AM. Helped by Chad tanner.

We are loyal Mitsubishi owners....and I have never in my life had a worse experience then with this dealership and their internet sales manager Chad tanner. Was promised a car was in "perfect" condition before I drove 7.5 hours to get there and when we arrived the car was so scratched up inside and out, it looked like they let a wild cat loose inside and the outside was scratched head to toe. I under stand buying a car with 10,000 miles might have a few rock chips....but when I ask specifically about it so I don't drive 7.5 hours to be let down, I would have liked an honest answer. Now I'm back home ....no new car...19 hours on the road....and it was all wasted time because the slime ball couldn't tell the truth up front. Thanks York mitsubishi! Haha

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

We had a great experience at YC. We originally went to...

By ridlersbaby on 4/11/2008 at 6:16 PM. Helped by Craig Davis.

We had a great experience at YC. We originally went to the local Dodge dealership because we had an employee discount coupon and the dealer there was rude and kept trying to sell us the "most" expensive model on the lot. I went over to YC and not only did they have a great selection they were good with explaining things to me as far as how much I was getting for my trade and what the reasoning was. I have taken my car there for all my services since I bought it and everyone has always been very nice and accommodating to my schedule. I wish I remembered my sales guy name because he is such a nice salesman and I never felt pressured which was really nice.

I would recommend this dealer.