Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Justsally on 10/22/2018 at 10:30 PM. Helped by Erickk.

Erikk was our serevice guy. Appreciated his service and manners. Recognized us when we came to our appointment. Need I say more! I would go back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick & Fast Service

By SMparra on 10/16/2018 at 6:19 PM. Helped by Erik Soto.

Thank you Erik for assisting me with my oil change! I really appreciate the time you took to explain the service to me. Fast & Quick service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect!

By vjclick on 10/11/2018 at 4:35 AM. Helped by Jose Gonzalez.

Excellent service department. Jose is always very helpful and a pleasure to work with. My car looks and runs like new and I drive a six year old vehicle! I'd highly recommend this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service

By Jan Castle on 10/10/2018 at 11:25 PM. Helped by Dont remember Jose Gonzalez I think..

I been using their service for the past 6 years. Time of service is always very quickly, no need to wait more than 40 min for an oil change for example. Great Customer service!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By MattBrom84 on 10/2/2018 at 5:46 PM. Helped by Erik Soto.

Great customer service! Got a oil change and they rotated my tires in a timely manner. They also fixed a sensor issue with the tires. Great dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Battery/ filter replacement

By Mrmac on 9/22/2018 at 6:17 PM. Helped by Jose Gonzales- Excellent.

I called ahead of my visit to State a problem I was having with my 2017 CRV, which was, I was having trouble starting my car. The Gentleman in service sId it sounds like your battery bring it in. After arriving at Honda the same person I talked to on the phone greeted me and took my car into service. Upon checking my car they replaced my batter and recommended I change my Air and cabin filter,which I did, I am very satisfied with the service I received, but most of all very pleased to deal with Jose Gonzales, I will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Best service

By Retired granny on 9/22/2018 at 11:45 AM. Helped by Erick.

I was treated with respect and felt as if the employee was happy to make sure my car was serviced accordingly. Thank you. I will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Honda2019 on 9/9/2018 at 5:22 PM. Helped by Jose gonzalez.

I had a great experience because the people I dealt with were very nice and helpful. A special thanks to Jose and the van driver. Both were very professional and knowledgeable!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Yuma Honda Service Department

By BethM1950 on 8/29/2018 at 5:51 PM. Helped by Luis Guzman.

Went to have brakes checked because I had gotten a coupon. They did a free 21 point inspection, & found my brakes showed almost no wear (almost 64,000 mi) but most of my fluids were starting to show age. Since I was getting close to 70k miles, Luis explained what needed to be done then and offered to do it now while I had a valid 10% coupon. Everything was done in a timely fashion and I saved almost $80. Plus I was complimented several times in my braking habits since my brake pads showed so little wear.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By maguissxx89 on 8/23/2018 at 3:57 AM. Helped by Erick Soto.

The staff was at all times very friendly, the service was excellent and the best thing is that they were fast I did not lose all day as in other establishments.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle maintenance

By Anthonycar on 8/22/2018 at 4:00 PM. Helped by Luis.

Excellent customer service. Service advisor Luis was very helpful and professional. Thanks Yuma Honda!! Will definitely take my Civic back for regular maintenance. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Elion on 8/14/2018 at 6:13 PM. Helped by Luis.

Luis was very helpful and very knowledgeable. The other staff was very friendly as well and the facilities are great. Recommended this dealership to everyone.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Neede service and I got it

By frermi7 on 8/7/2018 at 7:25 PM. Helped by I lost their card but I know them by sight.

Took my automobile into the dealership on Saturday morning as I can't get there during the week. I was met at the Service bay by one of the staff who remembered me by name. He took my information and gave my car the once over. I was led to the waiting area where snacks and water were provided. After 30 minutes I was given a report as to what repairs were recommended for my car. I was offered a ride home so I would not have to wait at the dealership. Later that afternoon I was called and told that My vehicle was ready. A ride showed up in 15 minutes and took me back to the dealer. Repairs were explained and I was led to the cashier who was very pleasant. My car was washed and ready to go when I came back to the Service Desk. I always am happy with my experience at Yuma Honda.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service

By sgveitch on 8/6/2018 at 8:21 PM. Helped by Manny, Eric.

Service is great, both Manny and Eric are wonderful to work with. Trust them to be honest about service needs for vehicles. Honda's prices are high..... $54 for an oil change????

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Service in town

By rlchavez on 7/23/2018 at 5:00 PM. Helped by Jose.

Jose has been my Service Tech since I purchased my CR-V and he's always very attentive and sure to make me feel welcome. Keep up the good work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change success

By Kristin123 on 7/20/2018 at 12:23 AM. Helped by Jose.

My experience has always been great! Everything I need is always taken care of. I will always return. The service is always fast and the efficient.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Helpful and Knowledgeable

By newcarsmell on 7/9/2018 at 2:42 PM. Helped by Erick.

Erick was very helpful and customer service orientated. He was more than happy to answer my question that I had regarding my vehicle. Prior to servicing my vehicle he let me know the cost so that I wouldn't be surprised at the end.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome!

By Honda123! on 7/2/2018 at 5:25 PM. Helped by Jose.

I drive a 2013 Volkswagen Gold and I took my car to yuma Honda and they were able to accommadate my needs even with a foreign car. The service department is awesome! They are very welcoming and easy to talk to. Also, they are very professional and they were able to give me a play by play about every hour so I knew what exactly was going on with my car. Finally, their work is done efficiently and there were no return visits for the same issue! I am going to take my car to Yuma Honda in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service to Individuals Just Passing-thru Yuma

By Pete on 6/20/2018 at 12:44 AM. Helped by Luis Guzman.

Can't speak highly enough about the exceptional service we received from Luis Guzman (Service Adviser) and his technicians. We were traveling between Phoenix and San Diego, and noticed a loud intermittent "fluttering" noise coming from what sounded like our Honda CR-V's engine. Stopped at Yuma Honda, and Luis quickly assessed that it was a loose cover over the Crank Seal. It was quickly repaired with 3 clips for a total charge of $2.25. Plus- they washed our car!! In addition, they diagnosed a problem with the Crank Seal (causing some oil seepage), but assured us that it wouldn't require attention until we returned to our Honda dealership in Phoenix. This service department restored my trust in dealerships ...and humanity!!! Thanks Yuma Honda!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By SexyCa1 on 6/5/2018 at 6:23 PM. Helped by Anthony Garnica,.

Great service, Wait time was quick. Employees were helpful with all my questions & very polite. I was addressed of what services I will be needing in the future or next visit.

I would recommend this dealer.