Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change success

By Kristin123 on 7/20/2018 at 12:23 AM. Helped by Jose.

My experience has always been great! Everything I need is always taken care of. I will always return. The service is always fast and the efficient.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Helpful and Knowledgeable

By newcarsmell on 7/9/2018 at 2:42 PM. Helped by Erick.

Erick was very helpful and customer service orientated. He was more than happy to answer my question that I had regarding my vehicle. Prior to servicing my vehicle he let me know the cost so that I wouldn't be surprised at the end.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome!

By Honda123! on 7/2/2018 at 5:25 PM. Helped by Jose.

I drive a 2013 Volkswagen Gold and I took my car to yuma Honda and they were able to accommadate my needs even with a foreign car. The service department is awesome! They are very welcoming and easy to talk to. Also, they are very professional and they were able to give me a play by play about every hour so I knew what exactly was going on with my car. Finally, their work is done efficiently and there were no return visits for the same issue! I am going to take my car to Yuma Honda in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service to Individuals Just Passing-thru Yuma

By Pete on 6/20/2018 at 12:44 AM. Helped by Luis Guzman.

Can't speak highly enough about the exceptional service we received from Luis Guzman (Service Adviser) and his technicians. We were traveling between Phoenix and San Diego, and noticed a loud intermittent "fluttering" noise coming from what sounded like our Honda CR-V's engine. Stopped at Yuma Honda, and Luis quickly assessed that it was a loose cover over the Crank Seal. It was quickly repaired with 3 clips for a total charge of $2.25. Plus- they washed our car!! In addition, they diagnosed a problem with the Crank Seal (causing some oil seepage), but assured us that it wouldn't require attention until we returned to our Honda dealership in Phoenix. This service department restored my trust in dealerships ...and humanity!!! Thanks Yuma Honda!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By SexyCa1 on 6/5/2018 at 6:23 PM. Helped by Anthony Garnica,.

Great service, Wait time was quick. Employees were helpful with all my questions & very polite. I was addressed of what services I will be needing in the future or next visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

High standard service

By Lokay143 on 6/6/2018 at 6:45 AM. Helped by Eric.

Always on time, staffs are friendly, meet my expectations, maintained cleanliness in all areas of the building. Keep up the good work Yuma Honda. Recommended

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Auto Butler

By wpineda on 5/26/2018 at 12:57 AM. Helped by Chris Wright.

Took our car in for Auto Butler application. Fast turnaround time and gave us the wash for free. You all are so very courteous and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Jamaya21 on 5/8/2018 at 12:17 PM. Helped by Chrus.

I would highly recommend this dralahip to any person that owns a. Honda and needs anything done to it the people here are very helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Express service

By Sal Sal on 5/6/2018 at 5:13 PM. Helped by Chris.

In and out within 1 hour for oil change, tire rotation and a car wash. Good over all experience. I will be back for my next service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Brown702 on 5/4/2018 at 8:56 PM. Helped by Luis Guzman.

I live in El Centro, CA and drive an hour to Yuma just for the customer service!! I’m in and out in a timely matter and they make me feel like I am top priority compared to the Honda place in El Centro where I’ve waited over 2 hours just for a oil change and tire rotation. Will continue to drive the hour just to get that great customer service!! Thank you Yuma Honda for a great experience!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change

By plinares on 5/2/2018 at 2:14 AM. Helped by Jose Gonzalez.

I took my 2014 Honda Accord for an oil change without an appointment. I was quickly greeted and my car was promptly taken in for service. Jose Gonzalez explained with great details what services were done to my vehicle and the results of the overall inspection. Awesome customer service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By jessietori on 4/21/2018 at 9:10 PM. Helped by Jose.

Everyone at Yuma Honda is awesome. The Yuma Honda associates are friendly and welcoming. They explain everything that is being done to your car. I've been several times and I am never disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely good and fast service

By Raymond_IDK on 4/21/2018 at 7:12 PM. Helped by Jose Gonzalez.

They were really helpful and fast for the amount of service they did. They let me know what needed to be done and took care of it all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Rubikid on 4/13/2018 at 10:24 PM. Helped by JoseGonzalex.

Went in for oil change and over all service provided Jose by Gonzalex was the best I have had from any Honda dealership that I have been to.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

TIRE PURCHASE

By fixed on 3/22/2018 at 5:28 PM. Helped by Luis Guzman.

While traveling from Minnesota we hit some road debris resulting in a slashed tire. Yuma Honda had our tire in stock and had us back on the road within two hours. The staff was very helpful and accommodating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fastest service I've ever received!

By Burgess Escape on 3/1/2018 at 3:40 PM. Helped by Jose.

I drove in unannounced, stated my problem, asked for an appointment, had the repair, and a carwash in less than half hour! Excellent! Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service department

By Chris89 on 2/21/2018 at 11:15 PM. Helped by Jose gonzalez.

Took my 2018 accord In for service today and my experience was great overall. From checking in to picking up my vehicle. Great service team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service!

By Stephanie on 12/14/2017 at 12:07 AM. Helped by Luis & Jose.

Every time I walk into Honda I get the best customer service. I can tell right away the guys are well trained. They are very knowledgeable and helpful. I keep coming back because they make everything so much easier. Thank you for taking well care of us Honda customers.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A pleasant experience

By Satisfied on 10/8/2017 at 3:31 PM. Helped by Alex and cannot remember his coworkers names.

Alex and his coworkers made buying a v hockey a pleasant surprise xoerenc. They were quick to respond to any questions we had and provided great service. Went in a couple of days later and they even washed our car again. I would definitely return to this dealership and Alex and his coworkers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and great service

By Strut928 on 10/3/2017 at 5:54 PM. Helped by Dany.

Dany was a great help, he listened to my expectations and met them spot on. I will definitely refer anyone looking to buy a new or used car to him and everyone down at Yuma Honda. Also I love my new accord!

I would recommend this dealer.