Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.1  
Quality of Work
4.4  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Lies... and ignorance

By Mel99 on 9/29/2017 at 10:48 PM. Helped by Steve.

Steve was our salesman. He was cocky, rude, and didn't know his product. The manager was even more clueless. I told them it needed an alignment and they swore it drove perfect. I told them there was something wrong with the exhaust and they said that was done to look like that on purpose. I asked about the tires before I took the 2 hr drive and they said they were brand new. When I saw them I questioned the man's eyesight. I knew all this wasn't true, but I wanted the car so I let them talk their bs. Got home, brought it to the mechanic and guess what!? It needs an alignment, a control arm, new tires, and its actually been in some type of accident that wasn't on the carfax, this is why the exhaust wasn't right. The rotors and breaks will need to be replaced very soon as well. All this is fine and good, we new we were buying a used car and we could see the problems they were to inexperienced to notice. We had figured up in our head what the cost would be to fix these things and haggled them down $1700. Can I just say how much I loath the haggling game? To top it off we had left and they had agreed on numbers finally. So we had to drive 40 minutes back. We told them we were in a hurry (and we had a preapproval so not much work on there part) and when we got there it took another hour to finish everything. For such a large lot I was surprised to find out they had to send the car off to get the inspection. We finally left and after all this, you know what makes me the most angry? They said it had been serviced, and that was a lie too. We had to pay for an oil change when we got back home. They know nothing about the cars they're selling. They just want your money. Typical!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excelente alluda

By reyes66raul on 5/24/2017 at 5:51 PM.

jose was my representave and help me our with getting a car. thanks to him now i have a new car. thank you z auto place

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!!

By Katy on 5/19/2017 at 5:30 PM.

This dealership is amazing! Tim really helped me out and I could not be more excited! I would recommend Z Auto Place for your next purchase!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By LenoraR on 5/18/2017 at 8:23 PM. Helped by Zack, Mike Zimmerman, and Mike.

This was a great experience for my family and I. Milo Harris was my car salesman. He was great at meeting my needs and keeping his promises. I love working with people that I can trust. Don't say it if you don't mean it, is my philosophy. The entire staff at Z Auto Place in Spring were fantastic. The people there are down to earth and will work hard for you. ...And you will be driving away very happy!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best used dealership in spring

By Mark0707 on 3/27/2017 at 7:20 PM.

they were willing to work with me, great customer service! found the truck i was looking for,definitely recommend and will continue to buy from here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Beti.dyer on 3/15/2017 at 4:37 PM.

I HAD AN AMAZING EXPERIENCE WITH MY SALES MAN MR.HOLYWOOD HE WAS EXTREMELY HELPFUL HE HELP ME GET INTO THIS BEAUTIFUL CAR A CHRYSLER 200 2012 I enjoyed my experience with him great customer service skills he met all my needs and made sure I was good through out the process of purchasing my vehicle he made sure I left with one the same day I will recommend him to everyone if u need a car or anything please contact Mr .Hollywood he is your guy I appreciate everything he has done I was turned down by other dealers but he made my frown turn into a smile thank you so very much!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Kept Promise

By Bobbyd on 3/6/2017 at 9:02 PM.

Went to a few different used car dealerships and of course the sales people were eager to help until they ran my less than perfect credit. Wow how quickly things change when they may have to actually work for the sale. So I called Z Auto Place and talked to Milo who told me the same thing that many other sales people have said "No problem we work with poor credit, come on in" so obviously I was a bit reluctant on believing they could actually do the deal as promised. I went in anyway to talk to Milo who would not take no for an answer when it came to getting me approved. Even when i had lost hope Milo would reassure me that he would get it done and he did just that. I will be buying again from Z Auto Place. Talk to you soon Milo.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Milo Harris

By Ms NOT Staying call me when its ready on 3/6/2017 at 8:08 PM.

Milo is a very good salesperson, that will accommodate your needs when looking for a vehicle. He's great at communicating and will not hassle you until all documents are approved. Don't have to sit for hours waiting, when I got there, test drove the car and signed paperwork....THANKS AGAIN MILO....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING!!!!!!!!

By Rnunnery0426 on 3/6/2017 at 5:43 PM.

I seen Milo ,when I visit this dealership. Outstanding communication/no hassles. Excellent when it comes to knowing the vehicles and customers request. I'll advise u speak to Milo when visiting this dealership. The Best Hands down!!!!!

I would recommend this dealer.