Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
2.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By Quarree96 on 8/16/2019 at 4:48 PM.

The customer service was great, they made me feel like I made the right choice, worked with me on prices, and got me in the can I wanted at a affordable price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone was professional, polite and accommodating.

By Irene on 8/14/2019 at 12:58 PM. Helped by Oday Omar, excellent experience and went above and beyond to close the deal.

We have dealt with several other dealerships and none have been as accommodating and willing to work with us to get the car and deal we wanted.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fantastic experience!

By Matthewbohnen on 8/11/2019 at 11:24 PM. Helped by James King.

I would highly recommend this dealership to anyone looking for a new, leased, or used car! We worked with James King and he did a great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best salesmen ever

By Darius2123 on 8/9/2019 at 11:28 PM.

My salesmen nino was the best salesmen ever he help me and my wife get in a brand new car at a very good price

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Great experience!

By Paomar22 on 7/26/2019 at 11:56 PM.

There was no pressure, everyone was very nice, our salesman was helpful, our vehicle was a great price, the whole process was pretty easy and fast!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Jeep on 8/7/2019 at 4:36 AM. Helped by Mason.

I got what i wanted. The sales person was friendly and kind. I am satisfied with the purchase. It’s really fun to drive Jeep.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Grand Cherokee

By Jeeplover7 on 7/29/2019 at 7:04 PM.

Did my research on line. Test drove a Jeep Grand Cherokee. Salesman Damian Herrera was easy to work with. Got a great price. Had an over all good experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Nissan Rogue

By Allison on 7/27/2019 at 12:41 AM.

Erin and Lawrence made the car buying process smooth. Enjoyed the friendly, non pushy approach. I would definitely recommend and buy from Zeigler in Schaumburg again.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

New Grand Cherokee

By Jackson on 7/20/2019 at 6:18 PM.

Jorge did a great job working with us on our grand Cherokee, and would highly recommend him, he was very knowledgeable and friendly and made our buying experience less stressful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Robgod0125 on 7/20/2019 at 3:08 PM. Helped by Chris Weglarz.

My experience was great because Chris W was flexible and willing to work with my options. I was given plenty of time and space to make a decision.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome people

By rodelmm on 7/18/2019 at 3:46 PM.

Erin was very helpful from the start to finish. Very accommodating and knowledgeable on what he’s doing. Overall rate Zeigler is excellent & will recommend to all our friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible experience

By Dakiddo311 on 7/8/2019 at 4:58 PM.

I had a fantastic experience at Ziegler and I would highly recommend this dealer. Ask for Sebastian - he was a super nice guy. Definitely a people person and not your average sales guy! He even showed me how to pair my phone to my new Renegade. Lawrence in finance was so easy to work with and made the process of signing easy peasy. I am delighted with my purchase!

I would recommend this dealer.

Overall Rating

4.5  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price

Customer

By BlockParty on 6/30/2019 at 11:10 AM. Helped by Narrcos.

At first my experience was bad , because I was on the lot looking at cars & no one came to assist me ! Maybe I looked like a black man with no money ! I had walked back to my car & pulled off ! I saw Mr Narrcos & asked him would he be able to assist me ! It was a lady that I was communicating with name Jenna on the email that was nice also ! The finance guy was straight to the point ,didn’t play the numbers game with me ! Overall I’m a happy customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great nice helpful people especially Miguel my salesman

By Jeep owner 1957 on 7/1/2019 at 10:09 PM.

Fair price friendly people clean dealership expecially Miguel Pagan my sales man went above and beyond to make sure I was happy and knew all the options on my jeep and how they worked

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great car dealer who knows his customers

By ThesuperMark on 6/14/2019 at 1:58 AM.

I walked into Zeigler and was greeted by Eric Foret. I was just browsing knowing my lease was coming up. Eric far exceeded my expectations as far as customer service. I worked with him for a few weeks and he found me a really unique car that best fitted me and my lifestyle. This guy really is all about the customer and just wants you to leave happy. Thanks Eric I look forward to working with you again when I get another Jeep.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you George

By Bmamer on 6/13/2019 at 2:36 PM. Helped by George Mayos, Jessica in service.

George Mayos was great. Walked us through the newfangled features (like keyless ignition). We are not exactly Luddites when it comes to tech but a patient guide is much appreciated. We had a slight bump the next day when I went to get the car undercoated, but Jessica in service was great. There was not a loaner available but she got it all taken care of. There was a very tall guy whose name I missed who was apparently in charge of such things who seemed to be more interested in talking on the phone than solving the problem—to the point of rudeness. There were a couple of other minor problems but Jessica was very patient in getting them solved. Many thanks to a helpful employee.

I would recommend this dealer.

Overall Rating

2.0  

2   Overall Experience

Did not fix my car. Claimed it was a "jeep thing".

By jseifert008 on 6/10/2019 at 8:04 PM. Helped by jessica kallergis.

They had my car for almost 3 weeks and did not fix it. Claimed it was not broken and it was a lifted Jeep issue. I have had lifted jeeps before and it was clearly not right. I took it to my own mechanic and he diagnosed it a short time. The ball joints were bad and jeep was clearly not alligned. He did not even feel it was safe to drive.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Altitude

By 2019jeep on 6/8/2019 at 8:47 PM.

The sale went smoothly. Sebastian was very friendly I was comfortable working with him Financing went well All in all a typically stressful experience went great

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nine was very patient, explained everything I needed to know

By Real police1 on 6/4/2019 at 3:05 AM.

Everyone was so friendly and helpful, I love the quantity of vehicles to choose from. Nino's patience was unbelievable. Very clean surroundings. I was given time to decide what I wanted to do without pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Purchase !

By $Suzanne11 on 6/3/2019 at 6:03 PM.

Awesome service from Sebastian. Great listener no drama and offered many option to choose from. He was very patient explaining all the different features with a smile. It was a very exciting experience. I would highly recommend to everyone. Thank you

I would recommend this dealer.