Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.6  
Service
2.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Total Awesomeness!!!!

By FordFolks on 9/12/2019 at 4:39 PM.

My wife and I had a great experience at Zender Ford! Our salesman, Ryan, was super helpful, very knowledgeable and and dealt with us in a no-pressure manner. Even the Sales Manager and Financing lady were very genuine and upfront about our deal and we felt we were treated very well. We definitely would recommend Zender Ford to anyone looking to buy a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best customer service!

By Jamie on 9/12/2019 at 1:37 AM.

I am so excited to be the owner of a new Ford Ranger! Everyone at Zender Ford went over and above to make this deal happen for me! I am super happy with the truck and would highly recommend Zender if you’re looking to get a new Vehicle! Thank you Ron and Jamie for making this happen for me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

2019 Expedition Platinum Max

By Gemma & Don on 9/11/2019 at 3:51 PM.

We were thouroughly impressed with the service we received at Zender Ford Spruce Grove! Every member of staff that we dealt with were super friendly, professional and knowledgeable! Jamie is great, and was a sheer delight to do business with 👍 Thanks again Jamie, I love my new wheels!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales man

By Flower on 9/10/2019 at 4:08 AM.

This is my second vehicle that I have bought at Zender Ford, both times I have had the greatest friendliness experience with my salesmen Ryan Surbey , he made my experience of purchasing my new car easy and stress free, he makes sure you know where all your controls are in your new car and that you know how everything works before you drive away, Friendly service and great staff at zender ford

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience buying a new vehicle

By stevefox0429 on 9/9/2019 at 11:16 PM.

Had a great experience buying an F150. Would do it again for sure. We've shopped here before and we're glad we came back. Thanks folks for the positive experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great customer service

By Luke on 9/7/2019 at 3:16 PM.

Diane was helpful in finding the right vehicle we wanted. We very much appreciate her excellent customer service and her prompt responses to our questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

just an all around pleasant experience

By Drew17 on 9/5/2019 at 7:00 PM.

from start to finish jamie was nothing but helpful and went above and beyond to make sure my buying experience was perfect. even after the sale he was always available to help with any questions or concerns i had with my truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Zender Ford was a great experience

By DC on 9/5/2019 at 12:43 AM.

With the fun and friendly knowledgeable staff you can’t go wrong buying a vehicle from them, never pushy and always willing to help you make the best decision for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Out with the old, in with the new!

By Christine Haugen on 9/4/2019 at 9:42 PM.

We traded our 2009 Ford Focus with 438,000 km on it for a new EcoSport. Working with Paula was so much fun! There was no pressure at all and we felt very much at ease. The fellow doing our “Ford Story” video was awesome, made us feel comfortable and at ease. (I can’t remember his name). Sandra in finance was easy to sit down with, and explained everything. Great experience all around!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great sales and service

By Ford guy on 9/1/2019 at 5:11 PM.

I have bought my last 4 vehicles at Zender and the experience every time has been great. The service department has been outstanding as they realize my vehicles are my job and downtime has to be a minimum and they have kept it that way

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Zero pressure

By powerofone13! on 9/1/2019 at 4:12 AM.

When we started communicating with Jaime we were interested in a Ford Focus. After a long discussion with the wife about family needs we started talking about the dreaded Minivan. After the hail storm I asked Jaime if they had a minivan on their used lot. Kim and I on a whim showed up looking for Jaime and talked with Diane for a little while. Despite me telling Jaime we were not interested in purchasing the minivan he made time for us to come look at it. The whole time my wife explored the van and Jaime answered questions. Not until we discussed the final steps of the purchase did we see his desk. He sold us the vehicle in the vehicle and not at his desk. He simply let us explore the vehicle and figure out ourselves if it is something that would make our life easier. Thank you Jaime for this.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth, SUPER friendly, extensive deep know how!

By Pat Guidera on 8/31/2019 at 11:02 PM.

I was skeptical that I would have a pressured, unhappy experience at Zenders buying my next Pickup. I knew the FORD product to be leading edge Technology and an exceptional product, Ryan Surbey made my selection so easy RE-fining my options based on what I wanted and needed! In short time I met the new love of my life, a 2019 F-150 with more luxury than I have ever experienced. The price was much lower than I expected. Thank you Ryan for pointing me the right way, I appreciate your excellent knowledge and superior support! Great dealership with all you need to make a great new vehicle purchase. Thanks folks.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Great experience

By JimBo31 on 8/31/2019 at 8:07 PM.

Ryan was quick and found me a truck that fit my needs and my budget. Never pushy, Ryan sent me info quick and didn’t push me on all the add ons.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great service

By ceciljmadore on 8/31/2019 at 2:31 AM.

Jamie the salesman was very helpful in finding exactly what I was looking for in a truck. Everybody was polite and great to get along with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic and fast

By Jessica on 8/26/2019 at 9:46 PM.

Thank you Ryan for getting us a great truck and so fast. Just love it. And for taking the time to go through everything about it truely awesome

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Awesome people good service 👍

By Harley davidson on 8/22/2019 at 2:21 AM.

James was very professional and helpful, I would definitely recommend him to anyone looking for a vehicle.Sandra in finance was very helpful and explained things very well. We were very satisfied with how we were treated.. Thanks Cory and Wanda .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exception Sales Experience

By JP Civil Contracting on 8/16/2019 at 5:10 AM.

Just want to express my sincere gratitude to Jamie Brandt for all his honesty, hard work and dedication. He’s a consummate professional who goes above and beyond, to ensure his customers complete satisfaction. If you want a “Best in Class” buying experience- he’s your guy.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Extra effort

By Dougie on 8/14/2019 at 5:02 PM.

Ryan was great. No pressure- knows his Fords and spent about 3 weeks with me until I finally decided to purchase a F 150. Would deal with him again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best truck at the best price.

By Amal_N on 8/14/2019 at 4:25 PM.

Honest and efficient. Got more than I wanted for a great price. Service was reliable and upbeat. Will be purchasing from Ryan again. Great sales team!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

awesome!

By khiggins23 on 8/6/2019 at 6:49 PM.

Jamie was awesome to work with. Was very helpful and organized in getting me all the information I needed. A very positive car buying experience was had. I would recommended Zender, specifically Jamie, to any one looking for a new or used vechicle.

I would recommend this dealer.