Dealer Reviews

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Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price

good customer service.

By Stella on 6/24/2017 at 9:55 PM. Helped by Chris.

Very friendly staff. Customer service was good. They made it very easy to get my new vehicle. I drove from Janesville and it was well worth my time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Tim on 6/21/2017 at 3:01 PM.

Fast and friendly service. They always take great care of my vehicles. Tim and his team of techs are great. I will definately return for service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Tom Newton was Great/Professional/Kind

By ladi di 1 on 6/19/2017 at 1:22 PM. Helped by Tom Newton.

It was recommend I check Zimbrick out by a couple of friends and that I would not be disappointed wasn't thanks to Tom N.

I would recommend this dealer.

Overall Rating

3.2  

4   Customer Service
3   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Leased a vehicle

By nicholas marty on 6/9/2017 at 3:23 AM. Helped by Tom newton, durand.

Sales personel is great, service writer is a condescending xxxxxxx. Extremly unhappy with service department. Explained to service my issues theh didnt listen to me the customer. Did what they thought was correct and my vehicle still isnt correct

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tom is the man!

By Brittbuck on 6/8/2017 at 9:21 PM.

My experience with Tom Newton was nothing short of amazing. He was so welcoming and knowledgeable that I did learn a lot from him. He was not annoyingly pushy like many salesmen I've encountered and his relaxed demeanor made me feel very comfortable. I would recommend Zimbrick and especially Tom to anyone in the market for a quality vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Chevrolet Silverado

By eenge20 on 6/8/2017 at 6:29 PM. Helped by Tom Newton.

Tom Newton provided me the BEST customer service experience I have ever had while purchasing a new vehicle! He was very professional and answered all the questions I had. Not only that but he took the time to make sure I got the vehicle that was right for me. The delivery was timely and I never felt pushed into making a decision, it was truly a pleasure working with Tom. I also want to thank everyone else involved for making this experience hassle free and fun! Almost forgot to mention I got the best deal at Zimbrick compared to any other local dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome deal! Thanks Zimbrick!

By PHowe on 6/8/2017 at 2:16 AM. Helped by Levon Crawford.

I asked Levon to find me a specific car with specific mileage, and he delivered. Additionally the price was ultra competitive. Having shopped for a 2012-2014 Honda Accord for a couple of weeks, I was aware of where the average market value was, and Levon was able to beat it! Very pleased with the fast and efficient sale, as it took less than 24 hrs to finalize everything and get the keys in hand. Thank you Zimbrick and thanks Levon!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Courteous and low pressure.

By Pleissg on 6/7/2017 at 2:52 PM. Helped by Steve, Newby.

Steve was very laid back and there was no high pressure sales tactics. He was very helpful and patient throughout the decision process. Happy with the experience.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Kris is awesome !!

By Ashleyamber2010 on 6/5/2017 at 11:17 PM. Helped by Kris Ganske.

I've bought a vehicle from Kris, in the past. May be buying another in the near future. He is always great at getting back to me when I need suggestions price wise or and idea. He is very prompt in his response to all my questions and personable. He has a wonderful outgoing personality and I feel he truly puts his customers first.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very easy used car buying experience

By jws13 on 6/5/2017 at 7:28 PM. Helped by Pat Buchanan.

long distance used car buying experience, made a deal over the phone, deal was honored when we arrived and the transaction was simple, smooth, and fast....highly recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people

By Bigchachy on 6/5/2017 at 6:54 PM.

Smooth transaction! Did everything I asked for! Thanks again guys ! Made my daughters birthday the best yet! She was so excited and happy! Very helpful in the decision making

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase

By Randy2017 on 5/2/2017 at 2:18 AM. Helped by Pat Buchanon Tom Newton.

I would highly recommend giving the folks at Zimbrick a try. I told them the type of Suburban I was looking for and they searched around and found exactly what I wanted. Tom Newton was extremely helpful and patient in showing me how to use all the options. Nick Johnson made the financing seamless and Nick Statz in Parts set me up with the proper mats to protect my interior A special thanks to General Manager Steve Bell for having professional staff to work with! This was my first purchase from them but won't be my last.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Replacement Tire

By Abunker3665 on 5/2/2017 at 1:40 AM.

I gave Zimbrick Sun Prairie five stars do to the excellent customer service but at the time of dropping my car off and when I picked it up. They let me In touch through the process and did what thy could to help me out while my car was there. This is the kind of service that keeps me coming back to this location!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kris was awesome!

By Kscasey on 4/21/2017 at 2:22 PM. Helped by Kris.

Thanks Zimbrick for making a difficult decision easy! It was so comforting to know people cared! I'm so happy with my new car! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Matt on 4/10/2017 at 1:28 AM. Helped by Nate Gullixson.

Nate is a great service advisor not pushy and explains what needs to be done, and it's done in a timely matter with fair prices I would recommend my friends in family to zimbrick in a heartbeat

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great customer service

By Car on 4/5/2017 at 2:42 PM. Helped by Nate Gullixson.

Great experience with Nate Gullixson for questions regarding service and what should be done to prolong the life of the vehicle. Timely and great customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle service

By Smike on 4/3/2017 at 9:22 PM.

Great service department! Tim is hands down the best service advisor I have ever worked with! Always a pleasure getting my car serviced at zimbrick chevrolet!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfaction

By Tyson on 4/3/2017 at 8:08 PM. Helped by Too many people to list, everyone can be mentioned somehow.

Zimbrick Chevrolet has been part of our family the past three years. We have two seperate vehicles and both have received exceptional care. The customer service in general is personal and detailed, which ensures top quality service every visit.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

my 2017 Silverado

By Ronsilverado on 4/1/2017 at 11:38 AM. Helped by Levon Cleveland.

Very friendly and knowledgeable pleasure to deal with I was impressed with Levon's knowledge of the vehicle and he said to stop in when I had a question

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase 2017 Chevrolet Silverado

By 6082233000 on 3/28/2017 at 9:49 PM. Helped by Tom Newton.

Wonderful to work with, great experience in locating a truck for me. Also very fair when it came to my trade in value. Great people at this dealership

I would recommend this dealer.