Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honestly they where the best.

By Bigbang832 on 12/11/2018 at 12:13 AM. Helped by Justin is the best if you guys are looking for a car go check out my boy Justin!!!.

It was worth the 4 hour drive from Houston to Dallas. Justin did everything he could to help us went above and beyond!! Love the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

good experience

By honey123 on 12/11/2018 at 12:06 AM.

Our salesperson , Tricia, worked consistently and diligently to make sure we got the car we wanted and would be happy with the selection. I would definitely recommend Tricia.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great selection, even better service!!!

By Drkearns2006 on 12/10/2018 at 10:37 PM.

They made it very easy with their inventory and no haggle pricing. Alexis was friendly and knowlegesgable. She followed up with us and made sure we had everything we needed. You will be in good hands here!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By PennyB on 12/10/2018 at 1:48 PM.

The website is easy to navigate as I did most of my purchase online. Trevor answered all of my questions as I drove from out of state to purchase this car. It was exactly as described and was very happy there were no unexpected surprises about the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Daughter's first car...Sweet 16!

By jjayjordan on 12/10/2018 at 12:48 PM.

Masoud was GREAT...best ever! The whole process was made very easy and quick. Even after I left with her car, Masoud made sure ever detail was taken car. HE IS THE BEST!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Sardissun on 12/9/2018 at 3:30 PM.

Ecarone.com was recommensed to me by another satisfied customer.. The website is easy to navigate! I found the car I wanted at a great price. Used KBB and CarGurus to confirm that I was looking at the best rate...I initiated contact for more information on a few cars... Sales team member, Keith Lindlau, responded immediately providing answers to my questions. Several weeks went by before I was ready to buy.. Keith was the perfect salesman.. I didn't get annoying calls or dozens of emails harrassing me. He answered all my questions and offered great advice to a first time Mercedes buyer. His guidance was on point. I ended up traveling from MS to TX to test drive the car of my choice...and purchased my new to me car.. it was exactly as described. The finance team were efficient and the whole process was amazingly fast and easy to understand.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Ash Osman is awesome!

By Nina1 on 12/8/2018 at 11:58 PM.

Ash Osman is the most professional non pressure car salesman my husband and I have worked with. He goes above and beyond with his customer service and genuinely cares about his clients. His is the 3rd car we have bought from ECarOne and I highly recommend them if you’re looking for a high end luxury car at a great price. They offer great warranty and car care packages. Jaime in finance was great as well and process was fast.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy car buying process with helpful staff

By popecruz on 12/1/2018 at 10:49 PM.

It was my first experience with eCarone and it was a good one. Felipe was very friendly, prompt, and helpful in getting me through the car selection process. Jaime was great and thorough in helping me through the finance process. I’m happy with my decision to purchase from eCarone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was amazing to say the least!!

By BCLA250 on 12/8/2018 at 3:24 AM.

Johnny was probably the best car salesman ive worked with period. He stayed on top of everything and kept me updated every step of the way and made my car buying experience a great one. Thank You Johnny you are a exceptional asset to the ECarOne team!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was awesome!

By Moaniefiok on 12/7/2018 at 8:42 PM.

It was awesome! Keith did a fantastic job working me through the process. I would definitely recomend ecarone. i was able to build a friendship with him and i didn't feel like i was in a regular car dealership. Thankyou Keith.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

New car

By Lordcpaq on 12/7/2018 at 3:39 AM.

Had fun purchasing my new Benz! I just love love love it! Ash was the best. Ask for him if you go shopping. Lots to choose!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best!

By amystat on 12/6/2018 at 4:38 PM. Helped by Silas.

After scouring the internet for my perfect vehicle, I found it at eCarOne. Deal was complete (including delivery) within 2 weeks of when I reserved the vehicle online. Tricia was a great help and expedited everything. Best car buying experience ever!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

World Class Customer Service experience with Masaud!!!

By Shawn A. on 12/6/2018 at 3:00 PM.

Experience with this dealer has been phenomenal start to finish!!! I chose this dealer over others that were not helpful and made me feel as if they were more concerned about selling a car than they were about helping me. From the jump I had a great guy to help me out. He had a totally different approach that I could tell was genuine and authentic. This was my first luxury car purchase and the comfort I felt through the process I attribute to his character and ethics in which were directly aligned with the help I so desired having previously experienced the exact opposite. It was a very great experience for me, but my reason for this review is to also make mention that the experience did not stop there!!! To avoid over exaggerating or creating any negative perception of the awesome car I got from them I will just say this..... After completing the purchase there were a few things about the car that did need attention. I called them expecting to have to fight with them about what was needed. I spoke to the guy in charge named Masaud and he told me he would get it corrected asap.... no questions asked!!! I didn't have to plead, nor argue my case THEY TRULY CARE ABOUT THE CUSTOMER EXPERIENCE!!! He ordered the parts and when they came in it was the middle of the weak. I drove the car there and without me even asking he ordered and paid for an Uber to take me back to work!!! Car was also done by time I got off!!! Car had new parts, riding smooth, and was looking good!!! Masaud is a TRUE Service Professional, friendly, and AWESOME to work with! If you are looking to purchase a luxury car and want a great experience I HIGHLY RECCOMEND this dealer!!! They care about YOU!!! THANKS ECARONE FOR A GREAT EXPERIENCE!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Lexusis250 on 12/6/2018 at 3:52 AM.

My salesman Ash is a true professional..He was attentive to my needs,made the whole experience smooth and easy..He made sure I had the car I was looking for and that it was ready to roll when it was picked up. So much better and faster than a traditional dealership. Thanks for everything I do appreciate it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Review of Service

By Z-man on 12/6/2018 at 12:03 AM.

Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ash is the best!

By Kbrooks on 12/3/2018 at 10:37 PM.

Ash was so helpful highly recommended fast service! Will be back when we're in need of a trade in. Loved the computer to pick a car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Prices, Friedly & honest

By Clinton Rankin on 12/3/2018 at 11:25 PM.

Bought a 2015 Mercedes Bens GLA 250. Exactly as described. Flew in to buy it. No hassles and Masoud was excellent. Highly recommend this place and Masoud. Will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Volvo XC60 Purchase

By Average Bear on 12/3/2018 at 10:02 PM.

Great service and a great price. Tricia took care of us. We switched cars on her at the last minute and they accommodated us with no issue. Great place to test drive several makes and models to see what fits your needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing

By KayMac on 12/3/2018 at 8:37 PM.

This place has a large inventory of luxury cars! I was impressed with the value of customer service and the speed of paperwork. If you go knowing what you want the process is even quicker but if not you still will be done in no time. I was pleased with my agent as well! He worked hard to help me choose what I wanted!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ranger Rover sport HSE

By Moorat123 on 12/3/2018 at 6:23 PM.

We’ve been going to ecar one for several years now. They treat us like fsmily always! We’re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y’all

I would recommend this dealer.