Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.7  
Quality of Work
4.9  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Pinott on 10/28/2018 at 3:41 AM.

I just bought my Mercedes CLA 250 at iAUTOHAUS and I'm loving it. Jeremy Dunaev was the representative that made this process such a pleasure. If you are looking for a great quality European vehicle this is your place. Wow the inventory is just beautiful and over the top. Jeremy I just want to thank you again for all your help. You made this process so quick and painless, you ROCK !!! thank you again. I highly recommend IAUTOHAUS to anyone, I would give them 10 stars if I could.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Customer Service and Top Notch Vehicles

By Andre in AZ on 10/10/2018 at 1:29 AM.

I have owned many cars and have visited many dealerships in the Phoenix area. This is, without a doubt, the best place in AZ to find a beautiful, top quality luxury vehicle at a reasonable price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer experience!

By Carole Vernon on 9/9/2018 at 11:14 PM.

I'm so grateful to have worked with Jeremy in buying my much anticipated dream car a volkswagon beetle! He was so helpful and patient through the whole process. I live in Utah so I was so nervous to buy a car online, Jeremy made sure i understood everything before I made my decision. Thanks Jeremy & iautohaus for an Awesome experience! Carole Vernon

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good Car Buying Experience

By BeauCiel on 8/26/2018 at 7:18 PM.

Christopher greeted me and my husband immediately when we entered Autohaus. He was engaged with us throughout the process. I traded in a Porsche for a Mercedes, and from start to finish, he was professional, patient, and offered options. I don't usually enjoy buying cars and dealing with the back and forth between salesman and sales director. My experience was superb, without any back and forth at all. Thank you, Christopher!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Wonderful experience dealing with iAUTOHAUS

By Reeder Family on 8/20/2018 at 9:58 PM.

Jeremy was so very helpful, patient and professional with us in purchasing our beautiful Mercedes. Everything went so smooth - especially being all done ever the phone and computer - as we purchased the car sight unseen! We couldn't be happier with the whole transaction and would highly recommend iAUTOHAUS. couldn't be happier with our car and iAUTOHAUS. cou

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience. I did not feel rushed at all.

By Mbbuyer on 8/16/2018 at 5:21 PM.

Very welcoming. Showed and discussed options. Was very detailed in explaining and showing the pluses and perks of the vehicle we wanted to purchase. Stayed late. Answered all my questions via phone call the entire day. Questions regarding the vehicle and payment options. They were all patient. All of them were consistent with their service all across the board. Simply an amazing experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Mercedes23 on 8/2/2018 at 6:11 PM.

I would like to thank you and the entire team at iAutohaus for a very positive experience. Had my previous car serviced with them for many years and I could not be happier with the service and professionalism that I received. This was my first car purchase from iAutohaus, and the experience was tremendous. All the staff were extremely helpful, courteous, knowledgeable and made the sale flawless. I will definitely be back to iAutohaus for my next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply the best

By Konstantin78 on 8/1/2018 at 1:36 AM.

This is simply the best car purchase experience ever!! This was my second car purchase from iAUTOHAUS and certainly not the last .Wesley and Jeremy the nicest and easiest people to deal with, so respectful . Jeremy will listen to you and work with you to the highest level to make sure he meets your needs !!! The dealership it’s super clean and very well set up with amazing showroom . LOOK NO FURTHER THAN iAUTOHAUS Thank you very much!!! Keep up the professionalism !

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Car buying could not be easier

By Robin Z on 7/22/2018 at 1:12 AM.

As a woman, it is liberating buying a car. Working with Jeremy was a pure pleasure and all of the staff I encountered were professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An excellent dealership run by top notch people

By JohnO on 6/4/2018 at 1:57 AM.

My wife and I recently purchased a Mercedes GLK350 from them and worked with Jeremy, who was wonderful. Everyone else I encountered at the dealership was very friendly. I have bought close to 50 cars and this was a very smooth, no pressure transaction. Their inventory can be viewed on their web site. Each vehicle contains the Carfax and many, many pictures. It is also kept up-to-date.. If a car is sold it will be shown as such promptly. All of their vehicles are like new. I highly recommend anyone considering a used European car or SUV to check them out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful car buying experience

By Rob F. on 5/8/2018 at 6:36 PM.

From the minute I walked in the door, the staff was friendly and helpful. Lee was great to work with, very knowledgeable, accommodating, no pressure, and made it so easy. It's refreshing to know there are companies like iautohaus that pride themselves in excellent customer service and satisfaction. I love my pre-owned Jag, its' the right vehicle for me. I've told my friends and neighbors about iautohaus and recommended they visit when they are in the auto buying market. The next vehicle I buy will be from iautohaus. Kind Regards, Rob F. Scottsdale, AZ

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best Car Buying Experience!!!

By Julie on 4/25/2018 at 9:18 PM.

What a wonderful experience! Everyone is so kind and helpful, they make car buying such a pleasurable, quick, and painless experience. Great selection of vehicles and very fair pricing. They made me feel like part of the family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best place to buy a car in Tempe area!!

By Derek on 4/11/2018 at 8:34 PM.

I can express enough how easy it was to purchase a car from this team. Top to bottom it was the most pleasurable car buying experience me and my family has ever had. The quality service and treatment is only matched by the quality of the vehicles they sell. We will never buy another car without going to see them first and you should too!! They really are the best at what they do, let them work for you, during and after the sale. Their service department is right next door. We are customers for life now with Iautohaus.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealer ever!

By Scott S. on 3/29/2018 at 5:57 PM.

What a great experience. I bought my Mercedes E350 Wagon from Wes, sight unseen, as we are in Minnesota. The car was exactly as described, if not better and we are thrilled. The price was great as was the transaction. Will be doing more business with Wes and Team! Scott S.

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Updated review

By BTC.MOM on 2/13/2018 at 1:21 AM.

After going back and forth regarding my repairs of my vehicle, the service contract covered the repairs. I do recommend that IAutohaus works with the service contract company REDShield and work out all the issues they seem to face. Unable to reach customer service, very long approval times and rental car is not covered until the repairs have been approved. I ended up paying for a rental car for an entire week before they approved the work (however IAutohaus did cover for my deductible, thank you.) The warrenty/ extended service contract should be a seamless process. Thank you for working on getting this resolved.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealer, outstanding service

By John911 on 2/5/2018 at 8:29 PM.

What a great business! Our 2nd experience in 5 years resulted in another great deal and very fair pricing. Their service and attention to detail are outstanding throughout. This is the place for certified, performance and luxury vehicles at competitive pricing with in-house expertise to maintain your vehicle's long term value.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

WE FEEL LIKE WE WON THE LOTTERY FINDING iAUTOHAUS

By Sue on 12/29/2017 at 11:34 PM.

They are so helpful and customer service oriented, it made buying our pre-owned MB a pleasure. The business is upscale and spotless but also casual and comfortable. We were fortunate to work with Jeremy Dunaev...he is THE MAN, although we suspect you would get first class treatment from every employee. We had a gazillion questions and Jeremy was so knowledgeable and patiently answered them all. We messed up the loan process by forgetting we had our credit frozen so it took an extra day for us to iron that out.....our fault 100% Once the loan process was started it seemed like it only took about 30 minutes to complete. Jeremy is organized and efficient...so appreciated. A bonus for us is there is a service department so any future maintenance we will need, we already know we can trust them to do an excellent job for us. We recommend iAutohaus and are grateful to everyone who helped make this sale happen. Cliff and Sue Daniel

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply AMAZING!

By rookyboy on 12/29/2017 at 11:30 AM.

The rectitude, integrity, experience, knowledge and honesty at this dealership are irrefutable!!! If you are in the market for a used European luxury vehicle, I would strongly recommend iAUTOHAUS. Our car buying experience was the best we've ever had purchasing a vehicle. Purchasing our next European luxury vehicle will be simple, we'll just go to iAUTOHAUS and make our decision. We're very confident you're experience will be very similar to ours! Thank you Wesley and Christopher and have an outstanding New Year!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car-buying experience period.

By BTC MOM on 12/5/2017 at 10:56 PM.

For the past 15 years I have not owned a vehicle or purchased one (been leasing) and the whole car shopping experience in general was very intimidating. After sorting though so many options on vehicles and dealerships I was able to narrow it down to my top three choices. First I would like to say that iAutoHaus was by far the cleanest and well organized dealership. I could tell right away that all the vehicles in their inventory are handpicked and in showroom quality. Purpose for my first visit was to test drive one of the vehicles in my top three. I was helped by Jeremy on my first visit and by Wesley the second visit. The environment was no pressure and everything was very well explained to me during my test drive on vehicle features and the purchasing process. The purchasing process was very quick and 30 min later (paid cash) I was driving out the door with my car. My title and plates arrived the following week. We will be in the market soon to purchase another vehicle and iAutoHause will be the first stop for us. Thank you to you and your team for making this experience so pleasant and I look forward visiting your dealer in future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Two thumbs way up!

By JB on 12/5/2017 at 6:58 PM. Helped by Tam Huynh.

I highly recommend iAUTOHAUS if you are in the market for a nice pre-owned vehicle. Jeremy, Joann and the rest of the staff made our family feel right at home. They are friendly and genuine, fair and honest. You are treated with respect with absolutely no pressure to buy. We were so impressed that my wife and I ended up buying 2 BMWs (Elsa and Gus). Thank you so much for such a pleasant experience, we are proud to be part of the iAUTOHAUS family!

I would recommend this dealer.