Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A1is the best. Won't go anywhere else

By chapin4 on 7/10/2019 at 4:32 PM.

From Quincy in sales to Mike in service and everyone in between. Nothing compares to A-1. I would never buy a car or have a car serviced anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Terrific!

By anthony.kronman on 7/9/2019 at 11:34 AM.

Quincy was wonderfully patient. Helped us find just the right car! My wife and I appreciate his thoughtfulness in explaining all the options, without any pressure, and always responsive to our needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Positive experience

By jll0303tmb on 7/5/2019 at 11:50 AM.

When I made the decision to purchase my first ever used vehicle I returned to A-1 Toyota because of past positive experience with both Quincy from the sales area and past service for other vehicles. I was very pleased with my purchase and the overall experience. I would recommend this dealership for those interested in purchasing a new or used vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

supportive and thorough

By firsttime on 6/24/2019 at 6:39 PM.

Amjad was extremely helpful throughout the process including picking me up to go to the bank and to the dealership. He helped me get in touch with insurances and answered all questions. They were able to move quickly for me while not pressuring me into deals or cars I did not want. I felt respected and cared for all along the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with the A-1 Toyota team

By Nate1 on 6/9/2019 at 2:11 PM.

A-1 Toyota made my experience helpful and easy. Damien, the salesperson who greeted me, was professional, patient, honest ,and easy to talk to. Damien and Hatim went out of their way to make sure that i got into something I wanted while keeping it in my budget. Thank you. I recomend Damien at A-1 Toyota

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quincy Smith is our go to person

By Char on 6/7/2019 at 9:52 PM.

My husband and I purchased a Rav 4 and Prius 12/13 years ago dealing with Quincy Smith. Yesterday we purchased a pre owned Prius for my husband-again dealing with Quincy. He went above and beyond to find this vehicle for us, treated us fairly and with respect. Additionally Quincy explained in detail the costs involved and financing options with great patience. We will continue to use A1 Toyota and Quincy for our Toyota needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First New Car

By Micav09 on 6/4/2019 at 4:00 PM.

Walked into A-1 Toyota only for a test drive and left the very same day with my first new car. Kevin Wright was super helpful, polite and patient. He was very informative and also took the time to listen to my wants and needs in a car. Paul Wright was also super helpful in keeping me as close to my budget as possible, which was SUPER important to me. I was not originally looking at Toyota but I'm so happy with my 2020 Corolla, and my overall experience. Will definitely recommend A-1 Toyota to all of my friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

NEW CAR

By Marcia & Gary on 6/3/2019 at 1:10 PM.

We were considering a new car. We went right to A1. since our last 3 cars were Toyotas from A1. Quincy Smith was extremely helpful He spent 2 hours with us, when we weren't even sure we were ready to buy. When we did, he spent another 4 hours going over details of the car. He was so patient with us as we asked 100 or so questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car

By sara123 on 6/2/2019 at 2:39 AM.

I walked into A1 Toyota knowing exactly what car I wanted but did not think I would actually be buying that same day. Frank, Gary and Scott were all very helpful and time efficient with the whole process. I was also offered more than I anticipated with my trade-in. Also being 27 years old and looking younger than my age, I did not feel judged or like I was being taken advantage of - really happy with my new car and the overall service.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Disgusting

By Lynette91 on 5/24/2019 at 3:35 PM. Helped by Calvin.

From Sales department, service department even management, professionalism and honesty was a disgusting experience. I reviewed a friends contract and there was a charge for $1995.00 "Service Contract." She went in alone and was fully taken advantage of. Not one person including management at this place could tell me what this charge was for. It could be a few things they said. I would have to see it myself they said. I asked if they would like me to locate something on the page as I am intelligent a college student I could find it. No. No. I would have to see it myself they said. I asked for a manager and only after 2 short seconds a different voice picked up the phone and said no one is available. No one could explain this $1995.00 charge they made this poor woman finance at the interest rate of her entire loan. Pay attention to your contracts especially from this place they are the shiest salesman from man to woman. Not to mention everyone who picked up the phone spoke so fast as if they don't want you or don't care for you to understand anything they are saying, just as long as you get approved and buy. Absolutely disgusting the contract is even worse.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Picking a new car

By wschempp on 5/30/2019 at 5:12 PM.

Kevin Wright and Frank Nieves were excellent to work with. Both guys were very friendly, courteous, and helpful. They made our car buying experience excellent.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Salesmen and great atmosphere

By Jules64 on 5/25/2019 at 3:10 PM.

Benton Fisher was very knowledgeable to my preferences.. He took his time and answered all my questions, matched my needs from my old car to the new car. He made my experience a positive one and I am thankful for it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience Overall

By Jros84 on 5/14/2019 at 8:58 PM.

I was fortunate to purchase my second TRD pro 4Runner from A-1 Toyota. The first one was purchased out of state and I was ecstatic when I found one locally. To put it nicely, I am a very difficult customer and extremely particular. Despite this, the staff was overly helpful and Quincy, in particular, was always available for any questions or concerns I had throughout the process. At the end, I received the exact vehicle I wanted with the options and accessories I had hoped for. My OCD request for delivery we’re also met and I appreciate that greatly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

positive experience

By MattBonn on 5/9/2019 at 2:58 PM.

Quincy was very knowledgeable to my preferences.. He took his time and answered all my questions, matched my needs from my old car to the new car seamlessly. He made my experience a positive one and I am thankful for it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantabulous

By Juleswork365 on 5/8/2019 at 8:55 PM.

Service was great, atmosphere was welcoming and friendly , everything was explained even if I did understand , the whole cycle was a step by step process and at the end I got the car I wanted .

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

great

By franklin on 5/8/2019 at 4:34 PM.

paper work was too long too long gave me a computer disk and not the originally paperwork. should nhad to go back to get additional papaerwork

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patience, Competence and Relaxed Atmosphere !

By Hotwheels on 5/8/2019 at 2:00 AM.

Having bought a new Toyota Avalon in 2001, I knew that my experience with this dealership was the reason my car ran so well for 18 years. However, it was time for a newer used car and I had the good fortune of having Quincy Smith as my sales person. He was knowledgeable and particularly patient as I had to acclimate myself to the new technology. He listened to my car needs and I ended up test driving a Camry and a 2016 Avalon. For me the Avalon was the clear winner as it best suited my needs personally and professionally. I found that Quincy was patient and did not mind clarifying all the new technological changes . His manner was relaxed and I did not feel as if he were pressuring me to buy a car or make up my mind right away. In reality, I came back the next day and as he enumerated all the options I had to purchase the car ,as well as the advantages of buying it from A-1 Toyota, my mind was made up. He made buying my new car a very positive experience !

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Buying my Rav4 Hybrid

By DPatnaude on 5/6/2019 at 12:11 PM.

I was in communication with Joe Ireland for about a week discussing options and prices, he was always responsive tried his best to do whatever request I had for options and pricing. Once I was satisfied enough to come into the dealer I met with Scott Peraza, I found out that he had just started recently and I would be his first hybrid sale if we could come to an agreement. Scott may be new but he did an excellent job and quickly showed me that he was worthy of my trust in the car buying process. He is very personable and just seems like a stand up guy. He and some other employees even stayed late whole we discussed options and answered my questions. I would highly recommend working with either of these stand up gentlemen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job A-1

By nice ride, monica01 on 5/4/2019 at 12:35 AM.

The first salesperson i met was Scott. I was very impressed when he explained in detailed about how the process works of buying a car. He was professional, courteous, didnt hesitate to answer any questions because i didnt know what to expect. He helped me to start thinking about my options. Then i met Frank. He gave me options that was really helpful that i didnt think i was able to buy a car with my credit level. His level of financial options were superb. Then i met with Sunny. He explained the interior of the car, he did an awesome job connecting the audio for me and the bluetooth, he made sure i understood everything he explained in detail. A-1 Toyota didnt just sell me a car, but they educated me about the process. Great Job A-1 Toyota !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying my RAV4

By Stephanie322 on 4/18/2019 at 7:20 PM.

We were very pleased with the dealership as a whole. Amjad was very knowledgeable and respectful - he didn’t push or force us into a quick decision. We believe that we got the best price possible and we were happy with the amount given to us for the car we traded. We look forward to a long relationship with A1.

I would recommend this dealer.