Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!

By Bgfreedy on 8/17/2019 at 8:39 PM.

Great dealership and great service all around. Shopping for a car here was easy and stress free! I highly recommend them! Five stars all around!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Lucas942 on 8/17/2019 at 5:09 PM.

James was great from start to finish. Listened to what I was looking for and made sure I could test drive any of the cars I was looking for. He also did a great job explaining the options in each of the cars I was looking at. Paul gave me a very good overview of the car I chose and what I could do with it. Finally Richard was great as well in the finalization of the process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Larry on 8/15/2019 at 5:08 PM.

This is the 3rd bmw that I have leased from James. He always does a great job finding the right car and deal for my needs. He takes care of all the details and makes process simple and convenient. Highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Fantastic Experience

By nadinehal on 8/10/2019 at 11:37 PM.

My experience from start to finish was excellent. I was greeted quickly, and James Carbonell listened to what I was looking for and stayed on point. Ultimately, he found exactly what I wanted, stayed in touch with me throughout the process, and delivered a beautiful vehicle. I love it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Expectations Exceeded

By VeronicaG on 8/10/2019 at 6:27 PM.

Ben really listened to our needs. He gave us his personal cell phone number so that we could communicate with him at our convenience. The car was purchased and delivered the next day. I then set up an appointment to meet with Darren, a BMW Genius, who took his time to explain every feature and detail of the interior and exterior features of this very “techy” car. I loved working with both of these people, and without hesitation would buy another car from them in a heartbeat.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Searched the nation and found BMW Cape Cod

By cjnew3 on 8/8/2019 at 11:37 PM.

I was seeking specific and unique M550i to provide a thrill every time I drove it. Tim Muldoon and his GM Richard Harrington found me a rare “very low mileage Whip” which delivers unmatched performance and elegance at exceptional value! The exploration, buying experience and satisfaction of working with BMW of Cape Cod was unmatched. I live in Florida and bought my car seamlessly from a best in class dealer 1,500 miles from me, delivered to my home, registered, with plates and ready to roar thru town. They provided me with a vehicle which was clearly was cared for, prepped, and proudly represented and delivered by the dealership. I’m so happy and satisfied, I actually stay in touch with my new friends in “real time” while I’m enjoying the ultimate driving matching to its fullest potential! I.e at hits high end of rpm and mph. Thankful to have found and become part the their family!!! Take my advice and call Tim Muldoon at BMW Cape Cod...he and his team will not disappoint you. Be ready to be thrilled! Chris New CEO and BMW driver for life!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Terrific

By CapeBMW on 8/8/2019 at 9:15 PM.

Everyone was wonderful. Tim and Richard were particularly great. I would recommend them to everyone. They were considerate and welcoming throughout the process. A joy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super friendly

By LG on 8/8/2019 at 4:30 PM.

This is my 3rd Bmw from premier. Staff is so friendly and helpful and not pushy!! Service department is great too! Kyle was wonderful to deal with! Thank you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick easy and no hassles

By Donna on 8/7/2019 at 6:47 PM.

Kyle was great to work with at the BMW Cape Cod. would definitely recommend him as a salesman to friends and family. also the whole team, I’ve come in contact with has been great. They are quick to respond with any questions I have.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazingly quick transaction and the vehicle was immaculate!!

By Chrisfun on 8/7/2019 at 5:20 PM.

I will continue to purchase through this dealership for as long as I drive a bmw!thank you all so very much for my first experience at this dealership

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Solid Cape Cod Purchase at Premier

By Nate L on 8/6/2019 at 9:24 PM.

Hate buying cars but simple and professional with Kyle at Premier BMW. Professional and positive! Leased a 2020 M2 and live it. Such a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By davidschumacher on 8/6/2019 at 2:25 AM.

Very happy with my purchase. Searched for months to find the car I wanted and saw it go up for sale at Bmw of Cape Cod and contacted them right away knowing it wouldn’t last long as it was at a great price. Kyle was great at keeping in contact, describing the car perfectly and he also quickly emailed me additional pictures of the car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Perfect

By Clyde on 8/3/2019 at 11:41 PM.

My entire experience from start to finish was just so easy. Ben Whitley was very helpful with securing the exact car I wanted and was spot on with the timing. Darren was informative and fun when he delivered the car . Richard in finance was not aggressive trying to sell the extras - I usually dislike that part- and again so informative and helpful. Just a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best BMW buying experience found at BMW of Cape Cod

By mjrodrigz on 8/3/2019 at 9:58 PM.

Have now leased 2 cars from BMW of Cape Cod, both through James Carbonell - who is by far the best sales person I've ever dealt with. Smartly assisted by Paul Capparella I was able to walk in yesterday and drive out today with the perfect car. Bela Rua was so helpful both with this purchase and my previous one in 2016, as well. Last, but not least, Richard Harrington was super efficient and helpful on the finance side - no gimmicks or pressure for add-ons. From my perspective, this is a very well-run dealership, based on every experience from sales to service being top-notch, to the fact that key performers like James, Bela and Richard are still there 3 years later (actually longer since the opening in 2014), to the smart teaming up of James with excellent assistance from Paul (which enables James to service more clients and be so efficient at the same time). My wife and I have been religiously buying BMWs since 2000, and previously worked exclusively with another dealer in Central Mass - since our introduction to BMW of Cape Cod in 2016 will now only deal with this very efficient, pleasant and smartly-run dealership. Never any pressure from anyone - only complete and professional support - always delivered in a kind and supportive way. Unfortunately, I don't recall the names of the service folks I've dealt with in the past, but everyone I've dealt with has been a pleasure to work with. We'll be back for our next car next year. Michael R.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a pleasure to work with

By Colby Wallace on 8/1/2019 at 7:17 PM.

Have purchased and leased a few from BMW Cape Cod and always have a positive experience. Just got my new 5 series today. No pressure, no gimmicks, never had an issue. Always been treated fairly, Ben was my salesman and was great to work with

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Why I keep passing others to get to BMW of Cape Cod

By Jim F on 8/2/2019 at 8:21 PM.

Friendly, fair, efficient and informative is how I would describe all the people that I interacted with. This is the second vehicle purchased from them and I will be back in the future.

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
5   Overall Experience
3   Price

Outstanding job by Paul and James

By anthony.paralta on 8/1/2019 at 12:11 AM.

Paul was friendly and extremely knowledgeable. Great addition to your team James. I have now purchased 4 cars from James so no further words needed. I would only buy from him

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional buying experience, thank you Kyle!

By michaelrad on 7/31/2019 at 10:22 PM.

Kyle from BMW Cape Cod provided my wife and I with a truly exceptional buying experience. After several frustrating experiences with local Boston-based dealerships we gave BMW of Cape Cod a call. We were on the phone with Kyle for maybe 25 seconds when my wife said to me "I want to buy our car from that guy". Kyle is humble, cordial, and transparent. Furthermore, Kyle worked tirelessly with his team to ensure our CPO vehicle was delivered to us in 'like-new' condition. I was truly amazed by the level of service we received. Consider us customers of Kyle (and BMW Cape Cod) for life.

I would recommend this dealer.

Overall Rating

2.6  

2   Customer Service
3   Friendliness
2   Overall Experience
3   Price
3   Quality of Work

Unhappy

By Carguy on 7/30/2019 at 11:53 PM. Helped by Not sure of not are (he sits directly Ben Whitney) but he was the guy who failed to produce a check (and was very casual about it) after I had given him car, 3 keys, and a clear title..

Dealership failed to have check ready to purchase my car at closing. Salesman mislead me as to process of resolving matters. Despite my specific request, failed to put on my license plate frame instead installing f one of the dealer’s.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience-

By Larryp on 7/30/2019 at 5:15 PM.

This is how all dealerships should be run. Professional, no pressure, fantastic pricing, great product knowledge- warm, friendly and professional staff. Exceptional buying experience. Our second purchase in 6 months

I would recommend this dealer.