Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I first went to Tom Gill in Florence KY and walked out as...

By rovo08 on 7/16/2012 at 12:14 AM. Helped by Mike.

I first went to Tom Gill in Florence KY and walked out as soon as prices were mentioned. A few weeks later went to Columbia and had the best experience I could have asked for. I was greeted by Mike the salesman and he was very helpful and friendly from the start. Long story short, I wound up walking away with a brand new 2012 Chevy Cruze leased for a very very reasonable price. My trade in was accepted and Mike did not hesitate to work around a budget that fit me perfectly. It seems like he was doing everything possible to make me a great deal. I loved the experience and will recommend this dealership to anyone who is looking. I will definitely make the drive from KY to Columbia Chevy for anything...well worth the time.

I would recommend this dealer.

Overall Rating

2.5  

3   Customer Service
3   Friendliness
2   Overall Experience
2   Price

salesman lied about trade in value. he stated a dollar...

By hatedealer3 on 5/21/2012 at 1:42 AM. Helped by will not mention.

salesman lied about trade in value. he stated a dollar amount sight unseen. I certainly did no try to lead him wrong but as soon as I made the extra 3hr trip to get vehicle to the dealer, he cut price in half. Not the way to treat someone who could have paid cash. Wife wanted the car so I took the abuse and bought it for her anyway.

I would not recommend this dealer.

Overall Rating

2.0  

2   Customer Service
2   Friendliness

Went into dealership to look at a vehicle that had been...

By dandeha on 7/19/2011 at 8:08 PM. Helped by Don't know.

Went into dealership to look at a vehicle that had been advertised in the paper. Wasn't available. Asked if similar rebates were available on other similar vehicles. Answer was, "Are you buying today?" I said no and the sales person responded, "Then no rebates." Bought a vehicle at another dealership two days later.

I would not recommend this dealer.