Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.3  
Friendliness
4.3  
Overall Experience
4.3  
Price
4.3  
Quality of Work
4.2  
Service
1  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience buying a Murano

By Samuel on 9/14/2017 at 9:30 PM. Helped by Brent Bankston, Ronnie Collins, Terry Drummond.

I would like to thank Brent Bankston for making us feel so confortable while choosing the perfect vehicle for us. I really like the fact that Brent answered all of our questions and gave us the time to compare between different vehicles without rushing or pressure us just to make a sale like other salesman do. Thank you Ronnie Collins for taking the time to explain in detail all our questions, and finally thanks to Terry Drummond for making all the paperwork signing a very fun and quick experience. I would definitely recommend this dealership and staff to my friends in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience!

By cmrhookem on 7/13/2017 at 12:09 AM. Helped by Brent Bankston.

Thank you Brent Bankston and everyone else for making my truck shopping such a special experience. Brent took all my needs into consideration and found me the perfect truck for the future. It was a great experience and I hope I have the opportunity to refer people to Garlyn Shelton Nissan in the near future. Don't worry, you'll be well taken care of. Driving this truck makes me feel very special. Too bad I can't rate higher than five stars!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

car purchase

By Heidi on 6/28/2017 at 1:02 AM. Helped by Andy Whitfield.

Extremely friendly staff, knowledgeable and offer a great deal. Like staying local on my purchases. Highly recommend Garyln Shelton for any of your auto needs.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Beware

By Unsatisfactory on 4/10/2017 at 8:39 PM. Helped by Adam crow / tom in service.

I would not recommend this dealer ship to anyone my wife had a Nissan Altima 2012 not even 100,000 miles on it had an extended warranty the motor was going bad they would not honor the warranty so put a new motor in myself then the transmission started acting up took it back said we need some part they put it on still didn't work they sent sample of oil off and transmission fluid which doesn't matter if ever changed both at less than 100.000 miles shouldn't have any of these problems anyway they did every thing they could to not honor there part the service department was friendly and was turn to help but no success then Adam crow said he would sell me a new car but wanted to put the old payment for the Altima in with new payment they will screw you go to Mac Haik if u want real customer service see Draper over there he's is the man

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Garlyn Shelton is a great place friendly staff

By Michael on 12/1/2016 at 5:01 PM. Helped by Pam.

Ask for Pam very caring and will reassure you that all is well..Thanks for your help...special thanks to Michael Husinger. Thanks to all

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a used car.

By ReedOD on 11/16/2016 at 2:15 AM. Helped by Terry Drummond.

I've bought a lot of cars and nobody has treated me more fairly then the guys from here. I won't go anywhere else to shop for a car other than the place.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By Jesslyn1 on 11/17/2016 at 11:10 PM. Helped by Pam.

Garland Shelton is a great place to buy a vehicle. The staff is very friendly. Ask for Pam, she is very helpful and will lead you to the right place. - sue & Dale mengers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership

By Andrea on 6/30/2016 at 10:19 PM. Helped by Mike Castillo.

The staff was awesome and I couldn't ask for better. The staff went out of their way to make this an enjoyable experience. The price I got was outstanding. They even took the vehicle to my mechanic to have it checked out. Garlyn Shelton is, by far, the best automotive dealership in the Temple area.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New 2017 BMW X3

By batson,ida123 on 6/1/2016 at 2:40 PM. Helped by Jake Thompson, Manager.

Awesome! Rey Jimenez did an outstanding job explaining the details of buying the vehicle we selected. He was courteous and thorough. Even with the trauma of a hail storm which stopped delivery of our car he was patient and cooperative in satisfying our needs.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Deceiving customers!

By M.Mason on 4/22/2016 at 1:29 PM. Helped by Technician 52617, Bryan Masterson 79079.

Complimentary Multi-Point Inspection,really?Done,just on paper!!My tires below recommended PSI,break replacement offered for job done by Meineke 4 month ago!!Did not find my suspension and steering problem,which I had also repaired by Meineke. My Armada got checked in at 70,193 miles and got out with 80,096 on it!!! We got use to great service at our Nissan in Fairfax,VA,great service and people we could trust!! Next time heading to Killeen Nissan for service,if necessary and hoping, we"ll get better service!

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Awesome

By Kiki on 2/26/2016 at 3:06 AM. Helped by Terry Drummond.

Terry Drummond was very helpful, courteous, and knowledgeable without being a typical pushy salesman. Would recommend him to all my friends and family. I'll be coming here again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying

By R.mendez on 10/15/2015 at 9:48 PM. Helped by Terry Drummond.

Terry Drummond was great and very helpful in helping with their purchase or both my cars. The used car department is great will buy from them again. Great inventory.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT SALESMAN

By Murano1960 on 7/2/2014 at 9:17 PM. Helped by Stephen James.

Stephen James was very helpful to me, both over the phone and at the car lot, he helped me get the car of my dreams, everyone was very helpful and went out of there way to make sure everything went smooth and everyone was very friendly.I will tell all my family and friends if they are looking for a new or used car or truck to go see Stephen James.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Best Car experience i've had in my life

By jmiller236 on 6/25/2014 at 10:04 PM. Helped by Mike Castillo.

Mike was an excellent help in our search for our vehicle. He was very helpful without being pushy at all. I myself have been in sales for over ten years and was very appreciative of how he took care of me and my family. I have been to other dealerships in the past where I felt they were trying to be secretive and pull one over on us. Everybody we met was very nice and helpful. Will definitely recommend this dealership to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Ctcanes on 6/25/2014 at 2:21 AM. Helped by Mike Castillo.

Mike Castillo was very professional, knowledgable about the products as we looked at several different vehicles. I would recommend mike Castillo to friends, family and co-workers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By jfinley on 6/24/2014 at 12:06 AM. Helped by TERRY DRUMMOND.

I have bought several vehicles from this dealership and have never had any issues. Today I bought my Wife a Nissan Rogue 2014 that was in great condition. Terry had great customer service and did not haggle us for anything. The entire team at Garlyn Shelton Nissan was awesome and I will definitely be buying my future cars from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Over and Above my Expectations!

By Green9134 on 6/23/2014 at 3:12 PM. Helped by Terry Drummond.

Terry Drummond and Robby Shadburn went over and above my expectations when I bought my car. My experience at this dealership was awesome, and I will definitely recommend this dealer to all my friends and family. They took the time to answer all my questions and I got a great deal. I'm so happy with my new purchase and thankful for the great service I got.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing, honest service

By Mcounihan on 6/19/2014 at 12:01 AM. Helped by Terry Drummond.

We bought 2 vehicles within 2 weeks of each other, just because of Terry Drummond. What you see is what you get and everything promised was delivered. Car buying has never been this easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

sales

By camposmarie12 on 6/10/2014 at 7:50 PM. Helped by Mike Castillo.

This sales person was very friendly, knowledgeable and patient. Garlen shelton offers many incentives when purchasing new or used. I strongly recommend Garlen shelton to family, co-workder and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership in Central Texas

By bwalker1997 on 6/12/2014 at 3:02 AM. Helped by Terry Drummond.

I have bought several cars from Garlyn Shelton Nissan. The customer service and pricing are great!!! The used car department has a large selection of nice affordable vehicles. I recommend going there and speaking to Terry Drummond for your car purchasing needs.

I would recommend this dealer.