Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
3.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jason was fantastic !!

By CRV Girl on 8/15/2019 at 11:12 AM. Helped by Jake Roberts is who I had purchased my prior 2 CRV’s from when he was on the sales floor.

I was WAY over my miles on my lease, and Jason helped me transition into a new lease 4 months early and ..... 4 hours later I was driving my new CRX-EX home !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing a 2016 Honda CRV

By latimer,sue1950 on 8/13/2019 at 3:31 PM. Helped by I forgot the name of the gentleman who helped with my financing-he was very informative-.

I had a very pleasant experience with my Honda dealer- I was able to find a great pre owned certified Honda CRV - in the color I was looking for!! I traded in my 2012 Honda CRV so I was looking for a another one and happily found it!! Since I have downed a CRV before and have always been happy with your service, I didn’t hesitate purchasing another one!! Thanks for all of your help!! I love my car. 😊🚗

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyannis Honda - Sean Rausch for the win!

By BostonDana on 8/10/2019 at 12:17 PM.

Sean Rausch was great! He was very knowledgeable and got to know me a little so the whole deal felt personal. That really helped me through the purchasing process and relieved any anxieties I was having. He is a very nice guy, made it very easy to sign all those papers. The whole staff at Hyannis all seemed to stop what they were doing to help get me in my new car! This is my 4th time purchasing from Hyannis and there’s definitely a reason I keep coming back, they just take care of you there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

When I received the call regarding the end of the lease for

By Kathryn Archer on 8/6/2019 at 9:26 PM. Helped by Connie, Shane.

Patrick was once again extremely helpful in my leasing another Accord. He could not have been more pleasant and patient, answering any and all questions. His knowledge of the vehicle and thoroughly professional manner was much appreciated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By colin mahoney on 8/6/2019 at 1:21 AM.

after having a civic for the pas 10 years, it was time for a new car. We met with Mark, and he was very helpful and friendly. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellant service

By amoroso on 8/5/2019 at 2:18 PM.

Was impress with the way I was treated by everyone. Mike has lot of enthusiasm and He loves what He does. I would recommend to my friends, that are looking for cars to come in and see the same team that help me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car experience

By Karlyn on 8/5/2019 at 2:04 PM. Helped by Jason Kustanovitz.

I traded in my accord at the end of the lease to get an HRV. Jason worked with me to ensure I was getting the best deal for my new car and was straightforward, honest, answered all of my questions and put any concerns to rest. It was a refreshingly easy experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

First New Car in 16 years!

By sandstorm on 8/2/2019 at 4:33 PM. Helped by Jason, Conrad.

I was greeted in the used car lot by Jason. Told him I was in the market for a new car-a CR-V. He guided me thru the process very courteously. We discussed colors and other options. Took a test drive and I drove part way. He went over all the bells and whistle of the 2019 vehicle to my satisfaction. Conrad walked me thru the final financial paperwork . All in all a very pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience, Will Come Back

By KingWill341 on 7/27/2019 at 11:21 PM.

I was a little nervous getting my first car from a dealership, but it was way easier than I thought. Mike Kelliher was incredibly polite and genuine, being quick and to the point when describing the car and the process of leasing it, but without being SO quick that it would result in skipping over important info. The car is great. Mike was great. In fact the whole dealership staff was great. I am looking forward to returning in the future for my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Overall good experience

By Poppy on 7/21/2019 at 9:46 PM. Helped by Everton Gouveia, Tony ?, Shane?.

In leasing our new Honda Pilot, it was a pleasure dealing with Everton Gouveia. He is a thoughtful and courteous young man, and is well-suited to automobile sales.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional experience with every one.

By Joseph touring 76 on 7/21/2019 at 5:59 PM.

Mark Arnold is a professional sales consultant that understands the technology of the CR V Touring model plus leasing details. I will recommend Mark and the Hyannis Honda to other car buyer's .Thanks for great experience. Joe Zysk

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A satisfying buying experience.

By Spoiled217? on 7/15/2019 at 9:38 PM. Helped by There were two who helped in the service dept who were very helpful but I don't know their names. I am guessing it was Laura and Brian..

I bought a Honda Accord new 16 years ago and kept it with the idea of giving it to my daughter when she needed a car. It had 68,000 miles on it but is running well.. Knowing this Honda made sure it had a good going through.. I found Patrick my salesperson very helpful, informative and accommodating throughout the process of buying my new Honda. His information helped in my decision making. I was not sure what model to go with at first. He was patient in explaining the new technology and I was then more comfortable with it. I feel satisfied and content with my new Honda. Thank you. Patrick and Honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, friendly, effecient, all encompassing

By JenK on 7/12/2019 at 6:26 PM.

I came in on a Tuesday at 12.30 as my last CRV (with 245,000 miles) was near the end. I talked with Tom Whalen. One of the things that is often oft putting in walking into a dealership is the 'pressure' to buy or 'upsell'. Tom did none of this. He listened to what I was interested in. He talked to me about several options, but respected my boundaries. (buying vs. leasing). The car I was interested in was no longer there (CRV's come and go fast!!), but he found another car that worked just as well (CRV, low mileage, under $19k). He had a list in front of him of all the cars that were available that day (including some at the Honda branch in Orleans) and let me peruse them, while he went to see what else may have come in that day. Yay! he found my dream car. I really wanted to have a car that day, and he and his team handled all the details and paperwork so my car was registered, inspected and insured before I left the loft at 3.30 pm. SO YES, I had a car within 3 hours!! Besides the sales team - I have been using the Hyannis Honda Service team for 16 years! They are absolutely the best and a main reason I came back to buy another Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and friendly

By Pilot18 on 7/12/2019 at 11:13 AM.

I was looking for a Pilot. Peter was great! I told him what I wanted and what my budget was and he was able to make the payments, trade-in, and sale price work for me - no hassle, no hard sales pitch - a very welcome change!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honda dealers there to help

By Lh on 7/11/2019 at 9:31 AM.

I love Hyannis Honda. Have had a number of Honda’s over the years and the no pressure salesmen make it easy to purchase and they do it all for you. You just get in your new car and go. Plus the service department makes owning a Honda a breeze. I won’t go anywhere else

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honda Pilot 2017

By Marianpilot on 7/9/2019 at 12:19 AM. Helped by Manager.

We had reluctantly decided to trade our 2012 Pilot because of a recurring problem with the factory installed alarm. We loved the car and the flexible space options. Mostly, we loved the safety and security of this car which we felt confident driving in New England weather. We had such a reassuring experience with Peter Stout and the manager. We left with a beautiful 2017 Pilot in a price range we are comfortable with. The car handles like a dream and provides the space needed for our family. I highly recommend Hyannis Honda and it’s supportive personnel.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
4   Overall Experience
1   Price
5   Quality of Work

Great salesmanship, but feel blindsided by the interest rate

By Crazy Kayse on 6/30/2019 at 11:34 PM. Helped by Dan Caouette.

Dan, who sat with my brother and me and took us through all the options. He was polite, informative and truly seemed to care that I got what I wanted.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful service, first class dealership and salesperson!

By DianeCarol on 6/29/2019 at 12:20 PM. Helped by Chip Berkowitz.

I considered many different cars but stopped my search when I came to Honda. I've owned a Honda for almost 15 years so knew the product would be outstanding, but Chip and the rest of the team made it easy and a positive buying experience from start to finish!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Jason k rocks capecod M! on 6/24/2019 at 4:28 PM. Helped by Jason Kustanovitz.

Quick easy painless no nonsense professional caring of my needs limitations & making it all happen. Def bringing my kids friends & family for their vehicle needs. Sincerely Marni Goodrich Wendt

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Hyannis Honda

By Happy couple on 6/21/2019 at 10:10 PM. Helped by Jake Roberts was excellent as well.

After much research, my wife and I headed to Hyannis Honda ( 45 minutes from our home) to check out a Honda Pilot, certified preowned . Their list price was already better than any we had seen advertised at other dealers. Our salesperson Jason showed us a couple of Pilots that we were interested in. He explained the differences in the two , an EX and a Touring. Showed us the Carfax for each , and we test drove both as well. He was extremely helpful in pointing out features in both vehicles. He was very knowledgeable and professional. Our negotiation was also handled in a positive, polite and professional manner. We settled on a fair price for us and the dealership. We were going away for a few days and getting all the way back to the dealership was difficult with our schedules. Jason said he would deliver our car to us at our home ! He did so , with the new inspection sticker and a full tank of gas. Not only was our experience very pleasant, but we feel Jason and Hyannis Honda went above and beyond in our transaction. We would highly recommend both Jason and the dealership, and would gladly go back.

I would recommend this dealer.