Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By CYNTHIAOBREGON on 8/6/2018 at 2:20 AM.

I didn’t have to wait long to make an appt . And very nice and helpful customer service . Reasonable price Very happy that a shuttle was offered , that was very convenient for my busy schedule .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Can't believe I got a new car

By GONZALEZROEL58 on 8/3/2018 at 3:15 PM.

Best pople to deal with .had gone to outher delars and all of them telling me no .came here and was helped out where I was able to leave with a brand new Jeep 1

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Friendly Staff and Great Service"

By JUAREZMARIA91 on 8/3/2018 at 2:51 PM.

My and my mother went in to look at some vehicles and was helped out by Hector Deleon. He was referred to by my niece who just bought a vehicle from him. He was very helpful in showing us several vehicles.He also answered questions about the different vehicles which was very helpful in deciding. It came down to choosing two vehicles between a Chevy Traverse and a Dodge Caravan. We ended up choosing the Dodge Caravan. My nieces that were with us loved the Caravan, they loved the room it has. They spend a lot of time with us so it was good to have their opinion also. We've had the Caravan a couple of days now and it runs great. Thank You to Hector Deleon for the great service and also the staff at Neessen Chrysler Dodge.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change and update controller

By TEXAGS1974 on 8/2/2018 at 7:40 AM.

Friendly helpful employees, timley on time service , they answered most of my questions to my satisfaction. . I have recommended this dealership to many of my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change & Recall

By J.Cruz on 7/31/2018 at 9:42 PM.

Fast Service and welcoming customer service Went in on my day off hoping I wouldn’t spend the whole day there and I didn’t. Preety fast service.

I would recommend this dealer.

Overall Rating

2.6  

2   Customer Service
4   Friendliness
2   Overall Experience
2   Price
3   Quality of Work

Just the minimum

By Dodge3500 on 7/30/2018 at 6:16 PM.

I like going to Neessen becuase it is a LOCAL Dealer but they are a minimum service department. I take my truck in for an oil change and that's exactly what they do. I would really appreciate a professional looking at my truck checking typical wear and tear parts. Grease some joints, top off fluids or at least look to see if it needs fluids, grease, filter, fundamental maintenance. Other than that I appreciate them. Alex is always polite, friendly and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Salesman

By LFODOM528 on 7/30/2018 at 5:46 AM.

I am very pleased with my salesperson and his personable attitude towards me. He was very diligent in finding the vehicle that I wa tre, including the color. Hector Cruz rocks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was great! Everyone was very friendly. I would

By VELACAROL on 7/28/2018 at 6:59 PM. Helped by Rick Lopez.

I would definitely recommend my family and friends to this dealership. And the experience with the salesman was excellent. They were very informative and very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By JSOLIZ1974 on 7/28/2018 at 5:04 PM.

Our salesman Abel Contreras was awesome. The deal was fast and process of paperwork was super easy. We had a great experience with salesman and dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice and friendly!

By GNZBRENDA on 7/28/2018 at 5:00 PM.

The service dept. was very courteous and helpful. My service took less than 1hr. and during that time I was asked twice if I was ok and needed or wanted water etc.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hector got me in my very first brand vehicle

By BG_6724 on 7/28/2018 at 3:33 PM.

Hector was not only a great salesman, but also a great person in general. He genuinely cared for my needs and made sure I felt comfortable with my decision. I'm very thankful for all he did for me and my son.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence

By HINOJOSAMARISA on 7/27/2018 at 10:00 PM.

I was satisfied with the service I got. The dealer was nice and professional. He explained everything to me about the vehicle and the price. I recommend this place to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By KRISTENLOVESRICK on 7/27/2018 at 4:16 PM.

We live 45 minutes away. This dealership was definitely worth the trip. Hector De Leon was very informative and helpful. He even drove our new car to us the next day, saving us another long drive. We are very happy with our decision to buy from Neeson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall On Jeep

By DJVAUGHTER on 7/24/2018 at 3:21 PM.

I called for an appointment to have my "recall" checked. Alex made it a time and date that was convenient to me. He welcomed me on the day and even offered me a ride if I needed it. I was called when the Jeep was ready and they even drove it up for me to get in. Wow! Great Service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2018 Dodge Journey

By Perez dba kustom Kraft Upholstery on 7/14/2018 at 5:13 PM.

Excellent staffing n management...I have purchased several Dodges ram, charger, challenger, dart n now 2018 Dodge Journey..Joe Hernandez is an excellent manager n very knowledgeable of his vehicles..I have always purchased from him n truly trust his opinion...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New purchase

By MORENOLUIS02000 on 7/21/2018 at 7:57 PM.

Very friendly and patient employees. A great experience with Kassandra Sauseda. Thank you for the Dodge Ram I will continue to conduct budgets with this Dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It's a great dealership with good customer service

By BRYANG5818 on 7/21/2018 at 5:28 PM. Helped by Nathan.

The service was great they jump straight on to ur case and help u find what ur look in for or what fits u best, thanks for the service I was giving and my salesmen was great my salesmen was a 10

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Miracles do happen

By Jess&RoseGarza on 7/20/2018 at 5:13 PM.

We've never owned a new vehicle and never thought it could happen to us but Cassandra Sauceda did everything to make it happen for us! Thank you and we will be sending all our family and friends to go see Cassandra at Neessen Dodge

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Part replacement

By M_N_M_M64 on 7/19/2018 at 1:15 AM.

I called my service advisor Alex Villarreal. He went above and beyond in servicing my Jeep. Same day service. Awesome. He called me back in the afternoon to inform me my vehicle had been serviced. With a part being replaced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The dealership was really awesome and they had great custome

By danielrojas041970 on 7/18/2018 at 6:47 PM.

I'm doing this because Hector are salesperson was very helpful other employees that were there I don't know their names we're really nice offer of bottled waters so I really think that this was a really great experience for me and we are happy with our new Dodge Charger

I would recommend this dealer.